Technical Solution Consultant II

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Technical Solution Consultant II supports both the pre-sales scoping process and the post-sales design and implementation activities for complex technical products. Prepares and delivers sales demos and facilitates technical requirements gathering sessions. Being a Technical Solution Consultant II reviews customer technical specifications, recommends specific products or services, and estimates cost and effort for implementation. Plans and designs the configuration of products for initial implementation or the deployment of custom solutions, enhancements, or upgrades. Additionally, Technical Solution Consultant II troubleshoots problems and oversees the completion of repairs, workarounds, or customizations. Delivers technical product training to customers and internal audiences. Requires a bachelor's degree. Typically reports to a manager. The Technical Solution Consultant II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Technical Solution Consultant II typically requires 2 -4 years of related experience.