Telecommunications Supervisor II oversees a team of specialists to support the maintenance of an organization's telecommunications system. Coordinates the installation and repairs of telecommunication equipment. Being a Telecommunications Supervisor II manages and delegates work orders and assignments. Helps solve and troubleshoot complex issues to mitigate the impact on the performance of the network. Additionally, Telecommunications Supervisor II identifies and implements process improvements and leads the implementation of new technologies. May require a bachelor's degree. Typically reports to a manager. The Telecommunications Supervisor II supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Telecommunications Supervisor II typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
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