Ticket Office Supervisor supervises the operations of the ticket office. Ensures the correct and efficient sale of tickets including online, phone sales, and walk-up traffic. Being a Ticket Office Supervisor answers questions and resolves customer issues as needed. May require an associate degree. Additionally, Ticket Office Supervisor typically reports to a manager. The Ticket Office Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Ticket Office Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
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