Also referred to as:
Lean Six Sigma Process Supervisor, Lean Six Sigma Programs Supervisor, Total Quality Programs Supervisor
Requirements and Responsibilities
Total Quality Supervisor supervises the team responsible for the implementation, administration, and measurement of total quality management programs. Ensures adherence to internal guidelines, industry standards, and applicable regulations. Being a Total Quality Supervisor monitors data collection processes, reviews metrics, and measures quality results. Leads the team in providing training, tools, and logistical assistance for quality initiatives. Additionally, Total Quality Supervisor develops new testing tools, measurement methods, and systems to ensure products and services meet quality standards. Requires a bachelor's degree. Typically requires Six Sigma or Kaizen certification. Typically reports to a manager. The Total Quality Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Total Quality Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
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