Website Operations Support Specialist

Compensation Planning

Bonus Calculator

Develop a Job description

Pay Equity

Job Skill Model

Website Operations Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Website Operations Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Website Operations Support Specialist typically reports to a supervisor or manager. The Website Operations Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Website Operations Support Specialist typically requires 2 -4 years of related experience.