Customer Success Manager Salaries in St. John's, NL
Alternate Job Titles: Customer Success/Onboarding Manager
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How much does a Customer Success Manager in St. John's, NL make? The median annual Customer Success Manager salary in St. John's, NL is C$118,438, as of April 24, 2024, with a range usually between C$101,634-C$137,733 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Customer Success Manager may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Customer Success Manager in St. John's, NL.
This chart describes the expected percentage of people who perform the job of Customer Success Manager in St. John's, Newfoundland and Labrador that make less than that annual salary. For example the median expected annual pay for a typical Customer Success Manager in St. John's, NL is C$118,438, so 50% of the people who perform the job of Customer Success Manager in St. John's, NL are expected to make less than C$118,438.
Source: HR Reported data as of April 24, 2024
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This chart describes the expected percentage of people who perform the job of Customer Success Manager in St. John's, NL that make less than that salary. For example 50% of the people who perform the job of Customer Success Manager in St. John's, NL are expected to make less than the median.
Source: HR Reported data as of April 24, 2024
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Directs the day-to-day operations of the customer success team focused on providing customers with a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services and that will drive sales and increased revenue. Implements strategies and processes that deliver consistent customer satisfaction through all phases of the customer lifecycle and that promote retention. Ensures that onboarding processes are precisely executed to build a strong customer relationship foundation. Collects and responds to feedback with focused support for identified customer needs and challenges. Builds teams of customer advocates with product training, coaching, and skill development to enhance customer engagements. Collaborates with sales, product development, and other customer-facing functions to deliver solutions and tools. Acts as the voice of the customer with internal teams to provide solutions, product enhancements, and other actions to ensure customer success. Typically requires a bachelor's degree or equivalent. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. View full job description
View Customer Services Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K
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- Customer Success Manager Salaries with No Diploma
- Customer Success Manager Salaries with a High School Diploma or Technical Certificate
- Customer Success Manager Salaries with an Associate's Degree
- Customer Success Manager Salaries with a Bachelor's Degree
- Customer Success Manager Salaries with a Master's Degree or MBA
- Customer Success Manager Salaries with a JD, MD, PhD or Equivalent
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