Dear Heather,What do you do about someone who just about stole your LinkedIn profile?! I've run into 'Amy' at a few networking events and noticed afterward that she kept looking at my online profile. At first I was flattered, but I finally looked at hers and found that she has posted, almost word for word, MY profile job description!! I was trying to be nice and introduce her to people at some industry events because she's new and a little socially awkward but began distancing myself after she asked for my contact list (!). Now I'm angry. How can I handle this? I worked hard on my profile and ... view article details

Dear Annette,Do you have any holiday gift ideas for the office?SantaDear Santa,This is my favorite time of year, as thinking of gift ideas for others always reminds me of me. One December years ago I received an ostrich from a client after helping him survey his New Zealand ranch. I had to get rid of him after Dickie became allergic. The ostrich stayed for five years.Narrowing down the wish list is always so difficult. A year or two ago, the Mednikow catalog had a $575,000 diamond ring on its front cover, complete with a little cutout so you can try the ring on for size. Difficult to duplicate... view article details

Dear Heather:I read your 'Death in the Workplace' column and found it to be helpful. But the person who was sick/dying wasn't in the workplace. It was a spouse of a co-worker. Right? How do you deal with a death IN the workplace?Thanks, 'Rachel'-----------------------------------------------Dear Rachel,While job promotions, moves, and career changes can shift the balance of personalities and politics in an office place, death leaves a sudden and often unexpected vacuum. With a co-worker's ascent up the career ladder, there is at least the promise of 'lunch' and a continued connection on Linked... view article details

Most job seekers understand the value and importance of a well-organized resume but spend far less energy on crafting a strong cover letter. What they fail to realize is that resumes and cover letters go hand-in-hand. Employers are very busy and receive hundreds of resumes leaving little time for individual review. Submitting a thoughtful and well-written cover letter can help you outshine your competition and get you one step closer to an interview. Don’t let the energy you’ve spent on developing the perfect resume go to waste by failing to deliver an effective cover letter.Here we offer some... view article details

We all want to be heard, but a surprising number of people only half-listen. If you spend more time listening than talking, use your listening skills to your advantage in job interviews, negotiations, networking, business meetings, and when selling anything to anyone. If not, improve your listening skills.'I remember an interview I had for a job,' says Doug Fidoten, president of Dentsu America, a full-service advertising and marketing-communications company. He shares this in my book, Self-Promotion for Introverts®: 'I had already met with a number of other executives, and this was the last on... view article details

Under Pressure Pressure. It can take many forms.Imagine you’re just 21 years old and a senior in college. You’ve got a massive final exam that accounts for the majority of your grade, and it’s the final class in your major. While you’ve invested considerable time and effort studying, you know it all comes down to this.Now imagine that you also play on your college’s basketball team, and you’re playing for the national championship. You’re down by 1 with a few seconds left, the crowd is going insane, and they swing the ball over to you. As you launch your jump shot in front of millions... view article details

Pace Yourself How can an introvert get into the zone more quickly when giving a talk? First, quick is a relative term. An introvert's quick could be an extrovert's slow. Not that we're sluggards and dullards---we just need to go at our own pace.Get Some Rest While an extrovert might blast out onstage after schmoozing all day, get a further charge from all the people in her audience, and then give a speech worthy of the Academy, that combination of activities could deplete an introvert, making him feel like ducking for cover. Remember: an extrovert's fuel can be an introvert's... view article details

In October 2008, the U. S. Labor Department reported the tenth straight month of job losses. With the current economic situation, it can be anticipated that this trend will continue. Most industries are expected to suffer although jobs in security, health care, the environmental sector, energy and education are expected to fare somewhat better. So how do you manage your career through an economic crisis? The best thing to do in uncertain times is to prepare yourself for the worst case scenario. Stay where you are – if you can During a recession, even if you are unhappy with your current emplo... view article details

Managing meetings effectively is a core skill every manager should develop. Although there's no mystery to what makes a meeting productive, it can take practice and attention to detail to become an effective leader of meetings. It all starts with knowing when to call a meeting, and why.Is It a Meeting?How do you know it's time to call a meeting? What type of meeting is it? What's the purpose of the meeting? Here are some typical situations when a meeting may be called for:You're Managing a ProjectProjects tend to require meetings at various stages: at the beginning, as the project plan is comi... view article details

Forget Karma... Satya Nadella had a rough weekend.The new Microsoft CEO was at the Grace Hopper Celebration of Women in Computing conference late last week, when a softball question turned into a fiasco. When asked what advice he would give to women looking to advance their careers but who are uncomfortable asking for a raise, Nadella inexplicably began talking about how women should let the system run its course and rely on karma instead of negotiating skills.“It’s not really about asking for the raise, but knowing and having faith that the system will actually give you the right rai... view article details