Also referred to as: Account Settlement and Recovery Supervisor - Consumer Loans, Collection/Recovery Supervisor, Debt Recovery Supervisor, Loan/Bad Debt Recovery Supervisor
Requirements and Responsibilities

Supervises a team of collection recovery representatives. Implements collection strategies, analyzes delinquency data, and identifies process improvements. Coaches team to achieve collection targets. Monitors the collection recovery process to ensure adherence with organizational guidelines and compliance with state and federal laws and regulations. Approves account settlements within realm of authority. Typically works for third-party debt collection agency. May require an associate degree or equivalent. Typically reports to a manager. Supervises a small group of para-professional staff in an...View More

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