Manages an organization's credit and debit card programs. Monitors application processing and cardholder inquiries and requests to identify process and product improvements. Ensures customer inquiries regarding statements, billing disputes, and application status are handled timely and accurately. Supports promotion and advertising efforts to increase customer awareness, satisfaction, and participation. Ensures card operations comply with internal procedures and government regulatory requirements. Requires a bachelor's degree. Typically reports to a director. Manages subordinate staff in the d...View More
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