Also referred to as: Client Project Implementation Manager, Customer Project and Implementation Manager, IT-Customer Project/Program Management, Manager, Technical Implementation Services Manager
Requirements and Responsibilities

Manages a team of implementation specialists responsible for installing and deploying technical systems, software, hardware, or solutions. Ensures the team is following department policies and procedures. Manages and supports multiple implementation projects. Assesses client's requirements, develops scopes and cost estimates, and creates project plans and schedules. Ensures that implementations are completed on time, within budget, and meet client expectations. Responds to and resolves escalated client issues during or after implementations. Troubleshoots and recommends solutions to implementa...View More

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