Competency Mapping Blueprint: Building Bridges to Success

Written by Salary.com Staff
September 28, 2023
Competency Mapping Blueprint: Building Bridges to Success

Companies today face a growing skills gap that threatens business success. As roles develop and new skills emerge, it is crucial to know the skills that drive high performance. With the knowledge of existing skill gaps, companies enhance their hiring, training, and career growth decisions.

Competency mapping ensures companies have the right employees with the right skills. When done well, it paves the way for individual and business success.

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What Is Competency Mapping?

Competency mapping is a method of identifying the skills required for certain roles in a company. It bridges the gap between the employees’ existing skills and the skills required to meet future business needs.

Competency mapping involves three main steps:

  1. Identifying key skills. This includes technical skills, soft skills, and leadership skills required for various roles.
  2. Assessing current skills. Evaluating employees' skills and expertise levels through self-assessments, evaluations, or skills testing.
  3. Addressing skill gaps. Implementing training programs and developing career paths to help employees advance to more senior roles.

When done well, competency mapping benefits both companies and employees. Companies gain a clearer view of their talent pool and how to develop it. Employees understand the skills required to progress in their careers.

Competency mapping helps companies pinpoint the needed and keeps employees’ skills and experience relevant.

Why Is Competency Mapping Important?

Competency mapping is vital for both employees and companies. It helps define the skills and strengths and address any existing gaps.

For employees, competency mapping pinpoints areas they excel in and skills they need to develop further. This allows them to create a tailored plan to advance their career. Employees can then pursue focused learning and growth to enhance their skills.

Competency mapping aligns employees’ current skills with the skills needed to achieve company goals. It allows companies to assess whether they have the right talent and skills to execute key business strategies. Companies can develop learning and development programs to build critical skills across the company to address any gaps.

Competency mapping empowers employees and companies. It helps them recognize their strengths, weaknesses, and reach their full potential. With the right skills in place, employees and companies are well-equipped to succeed.

What Can Competencies Be Mapped To?

Companies can map competencies to various levels:

  • Job roles

Certain job roles link competencies to their requirements. They define the knowledge, skills, and behaviors needed to perform the duties of a role. Competency mapping helps in choosing and hiring by clarifying the skills and qualities candidates must possess. It also aids in evaluating role performance and defining development needs.

  • Performance Metrics

Competency mapping serves as a basis for performance appraisals. It helps in evaluating an employee’s competence in core areas and streamlining data-driven decisions. By aligning skills with performance metrics, companies gain valuable insights into employee effectiveness.

  • Training and Development

Competency mapping guides the creation of tailored training programs aimed at skill development. These tailored training initiatives contribute to overall business success. They ensure employees possess the necessary skills to excel in their roles and drive the company's goals forward.

  • Career Pathways

Competency mapping allows employees to understand the skills they need to advance in their careers. It enables informed decision-making about skill development and progression within the company. Competency mapping not only empowers employees but also helps the company align its workforce with its goals.

  • Business Goals

Competency mapping aligns employee skills and efforts with larger business goals. It directs every employee’s work toward achieving the company’s mission and vision. This fosters a cohesive and efficient workforce, driving the business’ success in a competitive marketplace.

Creating a Competency Map: A Step-by-Step Guide

Creating a competency map involves various key steps:

  1. Gathering Information

    The first step is to gather data about the skills required in certain roles through interviews, surveys, and job analysis. The goal is to identify skills that distinguish high performers from average performers.

  2. Defining Competencies

    Define the competencies in terms of the knowledge, skills, abilities, and behaviors required. Clear definitions and specific examples help ensure consistency and shared understanding. To show progression, define competencies at varying degrees of proficiency.

  3. Developing a Competency Framework

    Organize the competencies into a framework that shows the relationship between them. Group them logically, from more general to more specific. The framework provides an overview of the skills required across distinct roles. It highlights how skills at higher proficiency levels build on those at lower levels.

  4. Creating Proficiency Levels

    For each skill, establish a proficiency level to rate how well an employee shows that skill.  Companies usually use 3 to 5 levels, ranging from basic to expert. For each level, create descriptions and pointers to show the expected proficiency as it increases.

  5. Validation and Implementation

    Validate the competency map to ensure it meets the intended purpose. Communicate and implement it through methods such as job profiles, learning programs, performance management, and recruiting. Regular review and revision help keep the competency map up to date.

Implementing Competency Mapping to Drive Business Success

Competency mapping helps companies determine the skills required to achieve business goals. Analyzing current employee competencies against needed skills identifies gaps, addressed via targeted recruiting and development programs.

Companies can create frameworks that specify the skills required for success in distinct roles through competency mapping. These frameworks help identify skill gaps preventing the achievement of key goals. By determining the skills needed for key projects and pinpointing gaps, companies gain insights. These insights enable them to build bridges to success through strategic actions, obtaining or strengthening required skills.

Competency mapping is a useful tool for aligning skills with business goals to improve outcomes. When implemented well, it provides insights into both developing and obtaining the skills required to accomplish vital goals. Using this approach, companies can map the path to success by bridging the gap between current skills and desired abilities.

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