Manages the daily operations of an organization's staff and service functions.
Oversees various internal service areas that typically include administrative/office/financial operations, facility maintenance/space planning, security, hospitality services, equipment and supply procurement, vendor management, and others. Tracks capital and operating budget spending. Implements processes and policies that support efficient service delivery and meet the organization's changing needs. Sets performance goals and service targets for staff used to evaluate performance and to drive continuous improvement. Utilizes data analytics to measure activity and drive continuous improvement.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Administrative Manager skill and competencie below to view definitions.
Skill definition-Designing and managing the whole structure of our business to ensure that the flow of information is effective and that resources are used efficiently.
Level 1 Behaviors
(General Familiarity)
Describes the concept and meaning of administrative management.
Level 2 Behaviors
(Light Experience)
Applies techniques in doing basic tasks in administrative management.
Level 3 Behaviors
(Moderate Experience)
Coordinates with administrative management for the assigned services of the staff.
Level 4 Behaviors
(Extensive Experience)
Directs front desk operations for the completion of department deliverables in administrative management.
Level 5 Behaviors
(Mastery)
Adapts with future trends of administrative management.
Skill definition-Capturing, tracking, storing, and retrieving digital information to organize files, improve accuracy, and provide easy access to documents.
Level 1 Behaviors
(General Familiarity)
Cites the key essentials in maintaining a good document management system.
Level 2 Behaviors
(Light Experience)
Assists in filing, printing, and scanning electronic records to support document management.
Level 3 Behaviors
(Moderate Experience)
Executes record retention policies in managing and organizing documents on the file management system.
Level 4 Behaviors
(Extensive Experience)
Directs document management processes by guiding document storage for easy access to information.
Level 5 Behaviors
(Mastery)
Articulates technology into document management initiatives to ensure information is well organized and shared.
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Describes how one's roles and responsibilities contribute to organizational success.
Level 2 Behaviors
(Light Experience)
Discusses the roles and responsibilities of own business unit.
Level 3 Behaviors
(Moderate Experience)
Aligns own department's plans with the enterprise mission and vision.
Level 4 Behaviors
(Extensive Experience)
Advises on how to solve problems using proper organizational channels.
Level 5 Behaviors
(Mastery)
Drives the adoption of the latest technologies and tools to transform our business.
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Compiles a list of basic issues and risks for conducting our budget processes.
Level 2 Behaviors
(Light Experience)
Applies established guidelines for conducting our budgeting processes.
Level 3 Behaviors
(Moderate Experience)
Communicates budget objectives and plans to help identify financial trends and create budget forecasts.
Level 4 Behaviors
(Extensive Experience)
Anticipates organizational income and expenses to make forecasts and develop budget plans.
Level 5 Behaviors
(Mastery)
Adapts relevant industry trends on techniques in financial budgeting in our organization.
There are 0 hard skills for Administrative Manager.
11 general skills for Administrative Manager, Administrative Management, Document Management, Internal Communications, etc.
12 soft skills for Administrative Manager, Knowledge of Organization, Budgeting, Managing Complexity, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as an Administrative Manager, he or she needs to be skilled in Knowledge of Organization, be skilled in Budgeting, and be skilled in Managing Complexity.
