Skills & Competencies for Administrative Manager

Administrative Manager job profile

JOB SUMMARY for Administrative Manager

Manages the daily operations of an organization's staff and service functions.

JOB RESPONSIBILITIES for Administrative Manager

Oversees various internal service areas that typically include administrative/office/financial operations, facility maintenance/space planning, security, hospitality services, equipment and supply procurement, vendor management, and others. Tracks capital and operating budget spending. Implements processes and policies that support efficient service delivery and meet the organization's changing needs. Sets performance goals and service targets for staff used to evaluate performance and to drive continuous improvement. Utilizes data analytics to measure activity and drive continuous improvement.

Administrative Manager SALARY RANGE

BASE 50%

$155,742

TOTAL 50%

$174,325
JOB LEVEL
M03
JOB CODE
FA06000515
EDUCATION/DEGREE
Bachelor's Degree
REPORTS TO
Top Management

Administrative Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators

Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.

Check each Administrative Manager skill and competencie below to view definitions.

11 general skills or competencies (Job family competencies) for Administrative Manager

Job Family Competencies – Administrative Management

Proficiency Level - 4

Skill definition-Designing and managing the whole structure of our business to ensure that the flow of information is effective and that resources are used efficiently.

Level 1 Behaviors

(General Familiarity)

Lists daily activities involved in administrative management.

Level 2 Behaviors

(Light Experience)

Supports the daily activities of administrative management.

Level 3 Behaviors

(Moderate Experience)

Takes on a variety of tasks and duties for the administrative management team.

Level 4 Behaviors

(Extensive Experience)

Provides overall support to all members of the administrative management team.

Level 5 Behaviors

(Mastery)

Leads the implementation and utilization of administrative management systems to focus on organizational development.

Job Family Competencies – Document Management

Proficiency Level - 4

Skill definition-Capturing, tracking, storing, and retrieving digital information to organize files, improve accuracy, and provide easy access to documents.

Level 1 Behaviors

(General Familiarity)

Lists commonly used software in document management for accurate record tracking and storage.

Level 2 Behaviors

(Light Experience)

Supports the configuration of document management systems for a centralized repository.

Level 3 Behaviors

(Moderate Experience)

Uses the document management system database to maximize document storage and review functions.

Level 4 Behaviors

(Extensive Experience)

Recommends solutions to resolve document risks to prevent document losses and misfiling.

Level 5 Behaviors

(Mastery)

Mentors relevant teams responsible for electronic and physical documents to drive efficiency in document management.

Job Family Competencies – Administrative Manager
Proficiency Level - 3
Administrative Manager – Skill and Competency
Proficiency Level - 4
Competency for – Administrative Manager
Proficiency Level - 5
12 soft skills or competencies (core competencies) for Administrative Manager

Core Competencies – Knowledge of Organization

Proficiency Level - 3

Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.

Level 1 Behaviors

(General Familiarity)

Describes how one's roles and responsibilities contribute to organizational success.

Level 2 Behaviors

(Light Experience)

Discusses the roles and responsibilities of own business unit.

Level 3 Behaviors

(Moderate Experience)

Aligns own department's plans with the enterprise mission and vision.

Level 4 Behaviors

(Extensive Experience)

Advises on how to solve problems using proper organizational channels.

Level 5 Behaviors

(Mastery)

Fosters a desired culture to drive our organization's mission and values throughout our workforce.

Core Competencies – Budgeting

Proficiency Level - 3

Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.

Level 1 Behaviors

(General Familiarity)

Describes the concepts and principles of budgeting operations.

Level 2 Behaviors

(Light Experience)

Assists in developing and improving budgeting models, plans, and strategies.

Level 3 Behaviors

(Moderate Experience)

Compares planned budgets vs. actual expenditures, identifies, reports, and explains variances.

Level 4 Behaviors

(Extensive Experience)

Determines system capabilities and needs to improve the process for financial budgeting.

Level 5 Behaviors

(Mastery)

Adapts relevant industry trends on techniques in financial budgeting in our organization.

Core Competencies – Administrative Manager
Proficiency Level - 3
Administrative Manager – Skill and Competency
Proficiency Level - 4
Competency for – Administrative Manager
Proficiency Level - 5

Summary of Administrative Manager skills and competencies

There are 0 hard skills for Administrative Manager.
11 general skills for Administrative Manager, Administrative Management, Document Management, Internal Communications, etc.
12 soft skills for Administrative Manager, Knowledge of Organization, Budgeting, Managing Complexity, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as an Administrative Manager, he or she needs to be skilled in Knowledge of Organization, be skilled in Budgeting, and be skilled in Managing Complexity.

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