Skills & Competencies for Executive Assistant I

Executive Assistant I job profile

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JOB SUMMARY for Executive Assistant I

Provides multi-faceted administrative support and assistance to ensure effective use of an executive’s time and productive interactions with staff and the public.

JOB RESPONSIBILITIES for Executive Assistant I

Handles a wide range of administrative and support tasks and independently initiates and implements processes to manage projects, information, and people. Manages the executive’s schedule, meeting preparations, follow-up tasks, and complex travel arrangements. Conducts research and information gathering on behalf of the executive and prepares summaries and reports. Develops positive and strategic relationships at all levels of the organization. Uses discretion, judgment, and knowledge of the organization to facilitate the executive's activities and maintain confidentiality. May be responsible for directing and deploying support staff or other resources.

Executive Assistant I SALARY RANGE

BASE 50%
$74,463
TOTAL 50%
$76,549
Job Level
P01
Job Code
OF13000094
Education/Degree
Bachelor's Degree
Reports To
Executive

Executive Assistant I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Executive Assistant I skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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12 general skills or competencies (Job family competencies) for Executive Assistant I

1 Job Family Competencies – Calendaring
Proficiency Level -2
Skill definition-Applying calendaring software to arrange, manage and maintain calendar in your office.
Level 1 Behaviors
(General Familiarity)
Describes the process of the calendaring procedures.
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Level 2 Behaviors
(Light Experience)
Discusses features of various calendaring software.
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Level 3 Behaviors
(Moderate Experience)
Distributes activity schedules to appropriate internal and external departments.
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Level 4 Behaviors
(Extensive Experience)
Leads discussion on the updated functionality among different releases.
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Level 5 Behaviors
(Mastery)
Establishes a strong follow-up system, including proper calendaring to ensure deadlines are met.
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2 Job Family Competencies – Call Screening
Proficiency Level -2
Skill definition-Evaluating and identifying a telephone call and deciding how or whether to answer it.
Level 1 Behaviors
(General Familiarity)
Describes how to use the information given by the caller to efficiently direct calls.
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Level 2 Behaviors
(Light Experience)
Deals with accepting calls, rejecting calls, and forwarding calls to another representative or department.
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Level 3 Behaviors
(Moderate Experience)
Implements best practices in handling phone calls, particularly in screening and routing them.
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Level 4 Behaviors
(Extensive Experience)
Facilitates staff training on proper phone etiquette and phone call handling.
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Level 5 Behaviors
(Mastery)
Develops an advanced call logs database to ensure accurate and comprehensive documentation.
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3 Executive Assistant I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Executive Assistant I
Proficiency Level - 4
5 Competency for - Executive Assistant I
Proficiency Level - 5

12 soft skills or competencies (core competencies) for Executive Assistant I

1 Core Competencies – Knowledge of Organization
Proficiency Level -2
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Discusses our code of ethics and acceptable business practices.
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Level 2 Behaviors
(Light Experience)
Explains how the mission, vision, and objectives of own unit fits within the overall business.
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Level 3 Behaviors
(Moderate Experience)
Maintains a thorough comprehension of our organization, its businesses, products and services.
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Level 4 Behaviors
(Extensive Experience)
Drives complex initiatives by leveraging knowledge of our organization and our employees' capabilities.
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Level 5 Behaviors
(Mastery)
Fosters a desired culture to drive our organization's mission and values throughout our workforce.
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2 Core Competencies – Attention to Detail
Proficiency Level -3
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Explains why attention to detail plays an important role in own function or unit.
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Level 2 Behaviors
(Light Experience)
Performs assigned responsibilities according to standard procedures and standards.
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Level 3 Behaviors
(Moderate Experience)
Implements a variety of cross-checking approaches and mechanisms.
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Level 4 Behaviors
(Extensive Experience)
Demonstrates expertise in quality assurance tools, techniques, and standards.
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Level 5 Behaviors
(Mastery)
Designs techniques for measuring the cost and impact of errors.
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3 Executive Assistant I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Executive Assistant I
Proficiency Level - 4
5 Competency for - Executive Assistant I
Proficiency Level - 5

Summary of Executive Assistant I skills and competencies

There are 0 hard skills for Executive Assistant I.
12 general skills for Executive Assistant I, Calendaring, Call Screening, Computer Literacy, etc.
12 soft skills for Executive Assistant I, Knowledge of Organization, Attention to Detail, Confidentiality, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Executive Assistant I, he or she needs to be proficient in Knowledge of Organization, be skilled in Attention to Detail, and be proficient in Confidentiality.

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