Manages the maintenance, construction, repair, and refurbishment operations of one or more facilities or properties.
Implements policies and procedures that ensure the optimal functioning of buildings, grounds, and associated equipment. Monitors daily building operations of all systems, including mechanical, electrical, plumbing, HVAC, safety, and waste management to ensure reliability. Tracks work orders for quality, adherence to service standards, and budgeted guidelines. Directs training of managers, supervisors, and employees in best practices for maintenance work, service and safety standards, and local laws and regulations. Oversees vendors or contractors engaged for construction projects.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Facilities Senior Manager skill and competencie below to view definitions.
Skill definition-Designing, developing, maintaining, and updating Heating, Ventilation, Air-conditioning and Cooling system.
Level 1 Behaviors
(General Familiarity)
Describes basic issues to HVAC units and the possible causes.
Level 2 Behaviors
(Light Experience)
Follows procedures in checking the ductwork and accessing the HVAC filter.
Level 3 Behaviors
(Moderate Experience)
Performs periodic inspections to check all HVAC equipment and keep accurate log sheets.
Level 4 Behaviors
(Extensive Experience)
Generates cost savings by recommending long-term needs and strategies for HVAC systems and components.
Level 5 Behaviors
(Mastery)
Designs the HVAC system to meet the needs and ensure customer satisfaction.
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Discusses the standard procedures in operations management.
Level 2 Behaviors
(Light Experience)
Compiles monthly collection operations management statistics and reporting.
Level 3 Behaviors
(Moderate Experience)
Implements important policy and strategic decisions to comply with operation requirements.
Level 4 Behaviors
(Extensive Experience)
Manages the identification of gaps in performance to improve operations management strategies.
Level 5 Behaviors
(Mastery)
Creates metrics to evaluate the performance of various business operations.
Skill definition-Selecting, managing, and analyzing contracted services to guarantee it meets the organization's facility operations and performance goals.
Level 1 Behaviors
(General Familiarity)
Explains the importance of effective contract management in meeting Workplace Safety and Health (WSH) standards.
Level 2 Behaviors
(Light Experience)
Enters and updates information into the contractor management system to monitor and track projects.
Level 3 Behaviors
(Moderate Experience)
Partners with the management team to evaluate and analyze contractor performance.
Level 4 Behaviors
(Extensive Experience)
Facilitates field inspection of assigned contractor work to ensure safety within the facility operations.
Level 5 Behaviors
(Mastery)
Develops innovative solutions to address and resolve emerging issues in the contractor management process.
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Describes the market conditions that impact the business.
Level 2 Behaviors
(Light Experience)
Collects and compiles competitor information for competitive analysis.
Level 3 Behaviors
(Moderate Experience)
Communicates financial insights that positively influence the business plan development process.
Level 4 Behaviors
(Extensive Experience)
Evaluates and explains the financial aspects of a business initiative to different teams.
Level 5 Behaviors
(Mastery)
Champions organizational change and digital transformation to drive higher business performance.
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Describes the procedures for capital and expense allocation and budgeting.
Level 2 Behaviors
(Light Experience)
Gathers data from financial statements to help create budget plans and improve budgeting strategies.
Level 3 Behaviors
(Moderate Experience)
Implements strategic operational efficiencies and techniques for conducting successful budgeting.
Level 4 Behaviors
(Extensive Experience)
Evaluates past decisions on budgetary considerations to improve the budgeting process.
Level 5 Behaviors
(Mastery)
Develops financial models to support the strategic improvement of our budgeting processes.
There are 1 hard skills for Facilities Senior Manager, HVAC.
10 general skills for Facilities Senior Manager, Operations Management, Contractor Management, Corrective Maintenance, etc.
13 soft skills for Facilities Senior Manager, Business Acumen, Budgeting, Planning and Organizing, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Facilities Senior Manager, he or she needs to be skilled in Business Acumen, be skilled in Budgeting, and be skilled in Planning and Organizing.
