Manages the maintenance, construction, repair, and refurbishment operations of one or more facilities or properties.
Implements policies and procedures that ensure the optimal functioning of buildings, grounds, and associated equipment. Monitors daily building operations of all systems, including mechanical, electrical, plumbing, HVAC, safety, and waste management to ensure reliability. Tracks work orders for quality, adherence to service standards, and budgeted guidelines. Directs training of managers, supervisors, and employees in best practices for maintenance work, service and safety standards, and local laws and regulations. Oversees vendors or contractors engaged for construction projects.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Facilities Senior Manager skill and competencie below to view definitions.
Skill definition-Designing, developing, maintaining, and updating Heating, Ventilation, Air-conditioning and Cooling system.
Level 1 Behaviors
(General Familiarity)
Lists the sequence of operations of an HVAC system.
Level 2 Behaviors
(Light Experience)
Reports HVAC-related problems and malfunctions to senior management.
Level 3 Behaviors
(Moderate Experience)
Tests HVAC components to ensure the equipment works at its highest efficiency and performance level.
Level 4 Behaviors
(Extensive Experience)
Provides hands-on training to technicians regarding HVAC system design, operation, and diagnosis.
Level 5 Behaviors
(Mastery)
Leads technical delivery, design reviews, concept definition, and resolution of HVAC products across our business.
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Lists the operations guidelines established within the company management agreement.
Level 2 Behaviors
(Light Experience)
Reports the daily operations metrics to provide management with the status of service issues.
Level 3 Behaviors
(Moderate Experience)
Suggests improvement in the processes and works to improve quality, productivity, and efficiency.
Level 4 Behaviors
(Extensive Experience)
Partners with the operations management team to ensure various plans are executed as designed.
Level 5 Behaviors
(Mastery)
Promotes advanced tools, techniques, and methods to manage production processes and service delivery.
Skill definition-Selecting, managing, and analyzing contracted services to guarantee it meets the organization's facility operations and performance goals.
Level 1 Behaviors
(General Familiarity)
Lists the advantages and disadvantages of using a contractor management system.
Level 2 Behaviors
(Light Experience)
Reports the monthly productivity and quality assurance metrics of contractors to management.
Level 3 Behaviors
(Moderate Experience)
Utilizes contractor management systems to manage various workflows.
Level 4 Behaviors
(Extensive Experience)
Provides hands-on guidance to other leaders regarding the contractor safety management process.
Level 5 Behaviors
(Mastery)
Establishes and implements standard operating procedures for contractors to maintain safe facility operations.
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Names our key stakeholders from a business value chain perspective.
Level 2 Behaviors
(Light Experience)
Supports the planning, implementation, and management of training programs that foster process improvements.
Level 3 Behaviors
(Moderate Experience)
Implements effective marketing strategies that achieve improved business outcomes.
Level 4 Behaviors
(Extensive Experience)
Optimizes business processes based on deep insight into various business unit functions.
Level 5 Behaviors
(Mastery)
Evaluates industry and market trends to identify new business opportunities.
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the importance of budget reporting and forecasting in our workplace.
Level 2 Behaviors
(Light Experience)
Supplies supporting information and justification for major line items.
Level 3 Behaviors
(Moderate Experience)
Utilizes software tools and applications to forecast our annual budget accurately.
Level 4 Behaviors
(Extensive Experience)
Provides in-depth training to our entire organization about the zero based budgeting methodology.
Level 5 Behaviors
(Mastery)
Introduces technologies, policies, and programs for more effective budget management.
There are 1 hard skills for Facilities Senior Manager, HVAC.
10 general skills for Facilities Senior Manager, Operations Management, Contractor Management, Corrective Maintenance, etc.
13 soft skills for Facilities Senior Manager, Business Acumen, Budgeting, Planning and Organizing, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Facilities Senior Manager, he or she needs to be skilled in Business Acumen, be skilled in Budgeting, and be skilled in Planning and Organizing.
