Manages the maintenance, construction, repair, and refurbishment operations of one or more facilities or properties.
Implements policies and procedures that ensure the optimal functioning of buildings, grounds, and associated equipment. Monitors daily building operations of all systems, including mechanical, electrical, plumbing, HVAC, safety, and waste management to ensure reliability. Tracks work orders for quality, adherence to service standards, and budgeted guidelines. Directs training of managers, supervisors, and employees in best practices for maintenance work, service and safety standards, and local laws and regulations. Oversees vendors or contractors engaged for construction projects.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Facilities Senior Manager skill and competencie below to view definitions.
Skill definition-Designing, developing, maintaining, and updating Heating, Ventilation, Air-conditioning and Cooling system.
Level 1 Behaviors
(General Familiarity)
Cites the basic installation process of HVAC systems in a commercial building.
Level 2 Behaviors
(Light Experience)
Assists in the maintenance, repair, and replacement of HVAC systems.
Level 3 Behaviors
(Moderate Experience)
Installs HVAC equipment in compliance with the company's established standards.
Level 4 Behaviors
(Extensive Experience)
Directs the implementation of solutions to resolve HVAC air quality issues within industrial and commercial companies.
Level 5 Behaviors
(Mastery)
Designs the HVAC system to meet the needs and ensure customer satisfaction.
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Discusses the standard procedures in operations management.
Level 2 Behaviors
(Light Experience)
Compiles monthly collection operations management statistics and reporting.
Level 3 Behaviors
(Moderate Experience)
Implements important policy and strategic decisions to comply with operation requirements.
Level 4 Behaviors
(Extensive Experience)
Guides operations management decision-support activities to focus on strategies.
Level 5 Behaviors
(Mastery)
Creates metrics to evaluate the performance of various business operations.
Skill definition-Selecting, managing, and analyzing contracted services to guarantee it meets the organization's facility operations and performance goals.
Level 1 Behaviors
(General Familiarity)
Explains the importance of effective contract management in meeting Workplace Safety and Health (WSH) standards.
Level 2 Behaviors
(Light Experience)
Assists in the development and implementation of the contractor property management plan.
Level 3 Behaviors
(Moderate Experience)
Executes safety field audits to ensure implemented safety programs address the project needs.
Level 4 Behaviors
(Extensive Experience)
Evaluates the performance of contractors and provides recommendations for improvements.
Level 5 Behaviors
(Mastery)
Designs and builds a monitoring system to evaluate and supervise contractor management processes.
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Describes the market conditions that impact the business.
Level 2 Behaviors
(Light Experience)
Collects and compiles competitor information for competitive analysis.
Level 3 Behaviors
(Moderate Experience)
Applies technical expertise, business sense, and product knowledge to manage the product lifecycle effectively.
Level 4 Behaviors
(Extensive Experience)
Coordinates technical and business teams to solve complex and diverse customer problems.
Level 5 Behaviors
(Mastery)
Builds strong business partnerships internally and externally to drive "win-win" business successes.
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and principles of budgeting operations.
Level 2 Behaviors
(Light Experience)
Assists in developing and improving budgeting models, plans, and strategies.
Level 3 Behaviors
(Moderate Experience)
Compares planned budgets vs. actual expenditures, identifies, reports, and explains variances.
Level 4 Behaviors
(Extensive Experience)
Determines system capabilities and needs to improve the process for financial budgeting.
Level 5 Behaviors
(Mastery)
Develops financial models to support the strategic improvement of our budgeting processes.
There are 1 hard skills for Facilities Senior Manager, HVAC.
10 general skills for Facilities Senior Manager, Operations Management, Contractor Management, Corrective Maintenance, etc.
13 soft skills for Facilities Senior Manager, Business Acumen, Budgeting, Planning and Organizing, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Facilities Senior Manager, he or she needs to be skilled in Business Acumen, be skilled in Budgeting, and be skilled in Planning and Organizing.
