1 hard skill or competency (industry competency) for Facilities Senior Manager
Skill definition-Designing, developing, maintaining, and updating Heating, Ventilation, Air-conditioning and Cooling system.
Level 1 Behaviors
(General Familiarity)
Describes basic issues to HVAC units and the possible causes.
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Level 2 Behaviors
(Light Experience)
Follows procedures in checking the ductwork and accessing the HVAC filter.
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Level 3 Behaviors
(Moderate Experience)
Performs periodic inspections to check all HVAC equipment and keep accurate log sheets.
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Level 4 Behaviors
(Extensive Experience)
Generates cost savings by recommending long-term needs and strategies for HVAC systems and components.
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Level 5 Behaviors
(Mastery)
Develops HVAC codes in adherence to the company’s requirements.
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10 general skills or competencies (Job family competencies) for Facilities Senior Manager
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Explains basic management and budgeting principles and techniques.
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Level 2 Behaviors
(Light Experience)
Enters daily activities into the database and operations management information systems.
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Level 3 Behaviors
(Moderate Experience)
Monitors expenses and budgeting to help our organization optimize costs and benefits.
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Level 4 Behaviors
(Extensive Experience)
Oversees the operations departments to align with our organization's strategic goals.
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Level 5 Behaviors
(Mastery)
Develops policies and best practices in supervising production processes and service delivery.
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Skill definition-Selecting, managing, and analyzing contracted services to guarantee it meets the organization's facility operations and performance goals.
Level 1 Behaviors
(General Familiarity)
Explains the use of contractor management systems in monitoring contractor activities.
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Level 2 Behaviors
(Light Experience)
Informs the management of contractor complaints and maintains accurate documentation of contractor violations.
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Level 3 Behaviors
(Moderate Experience)
Performs risk assessments to monitor contractors' safety and implements appropriate action plans.
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Level 4 Behaviors
(Extensive Experience)
Manages the overall contractor management processes to ensure safe and efficient facility operations.
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Level 5 Behaviors
(Mastery)
Develops quality assurance plans and processes to ensure efficient field inspections and contractor audit collection.
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13 soft skills or competencies (core competencies) for Facilities Senior Manager
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Discusses the strengths and weaknesses of our products and services.
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Level 2 Behaviors
(Light Experience)
Explains advantages and disadvantages of different organizational structures from an efficiency perspective.
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Level 3 Behaviors
(Moderate Experience)
Demonstrates an innate sense of how to achieve positive results in the current environment.
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Level 4 Behaviors
(Extensive Experience)
Leverages the latest technologies and tools that enhance business analytics.
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Level 5 Behaviors
(Mastery)
Conceptualizes new and creative business initiatives to boost business growth.
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Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the different purposes and uses of our organization's budgets.
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Level 2 Behaviors
(Light Experience)
Gathers financial data to help support management in budgeting analysis and forecasting.
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Level 3 Behaviors
(Moderate Experience)
Prepares and reviews the annual budgeting process to ensure effective and efficient budgeting.
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Level 4 Behaviors
(Extensive Experience)
Monitors budgeting processes to ensure adherence to our organization's financial practices and standards.
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Level 5 Behaviors
(Mastery)
Establishes operating procedures to guide the consistency and repeatability of our budgeting processes.
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Summary of Facilities Senior Manager skills and competencies
There are 1 hard skills for Facilities Senior Manager, HVAC.
10 general skills for Facilities Senior Manager, Operations Management, Contractor Management, Corrective Maintenance, etc.
13 soft skills for Facilities Senior Manager, Business Acumen, Budgeting, Planning and Organizing, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Facilities Senior Manager, he or she needs to be skilled in Business Acumen, be skilled in Budgeting, and be skilled in Planning and Organizing.