Manages the maintenance, construction, repair, and refurbishment operations of one or more facilities or properties.
Implements policies and procedures that ensure the optimal functioning of buildings, grounds, and associated equipment. Monitors daily building operations of all systems, including mechanical, electrical, plumbing, HVAC, safety, and waste management to ensure reliability. Tracks work orders for quality, adherence to service standards, and budgeted guidelines. Directs training of managers, supervisors, and employees in best practices for maintenance work, service and safety standards, and local laws and regulations. Oversees vendors or contractors engaged for construction projects.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Facilities Senior Manager skill and competencie below to view definitions.
Skill definition-Designing, developing, maintaining, and updating Heating, Ventilation, Air-conditioning and Cooling system.
Level 1 Behaviors
(General Familiarity)
Describes the HVAC airflow principles and concepts.
Level 2 Behaviors
(Light Experience)
Reports HVAC-related problems and malfunctions to senior management.
Level 3 Behaviors
(Moderate Experience)
Tests HVAC components to ensure the equipment works at its highest efficiency and performance level.
Level 4 Behaviors
(Extensive Experience)
Oversees routine and preventative maintenance to guarantee the availability of HVAC systems.
Level 5 Behaviors
(Mastery)
Generates design and layout of HVAC systems to accomplish as-built installations.
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Explains the operations protocols to be able to contribute to its goals and objectives.
Level 2 Behaviors
(Light Experience)
Gathers insights to support the continuous improvement of business operations.
Level 3 Behaviors
(Moderate Experience)
Submits regular operations performance reports to evaluate the production performance.
Level 4 Behaviors
(Extensive Experience)
Partners with the operations management team to ensure various plans are executed as designed.
Level 5 Behaviors
(Mastery)
Establishes strategies to drive effective operations management and improve company profits.
Skill definition-Selecting, managing, and analyzing contracted services to guarantee it meets the organization's facility operations and performance goals.
Level 1 Behaviors
(General Familiarity)
Identifies and describes the concepts and definitions of contractor management.
Level 2 Behaviors
(Light Experience)
Reports the monthly productivity and quality assurance metrics of contractors to management.
Level 3 Behaviors
(Moderate Experience)
Utilizes contractor management systems to manage various workflows.
Level 4 Behaviors
(Extensive Experience)
Oversees management of third-party maintenance contractors to ensure compliance with contractual obligations.
Level 5 Behaviors
(Mastery)
Establishes and implements standard operating procedures for contractors to maintain safe facility operations.
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Explains our key business strategies and priorities.
Level 2 Behaviors
(Light Experience)
Reports and communicates market and competitor status regularly to the management team.
Level 3 Behaviors
(Moderate Experience)
Evaluates supply chain efficiency with an eye toward improving shortcomings.
Level 4 Behaviors
(Extensive Experience)
Optimizes business processes based on deep insight into various business unit functions.
Level 5 Behaviors
(Mastery)
Designs and implements feedback loops to identify and promptly address business problems.
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the importance of budget reporting and forecasting in our workplace.
Level 2 Behaviors
(Light Experience)
Produces budget reports showing planned vs. actual variances highlighted and explained.
Level 3 Behaviors
(Moderate Experience)
Reviews and helps approve major budget adjustments to negotiate and reconcile line variances.
Level 4 Behaviors
(Extensive Experience)
Provides in-depth training to our entire organization about the zero based budgeting methodology.
Level 5 Behaviors
(Mastery)
Forecasts asset needs to leverage available inventory and data compilation for annual budgeting.
There are 1 hard skills for Facilities Senior Manager, HVAC.
10 general skills for Facilities Senior Manager, Operations Management, Contractor Management, Corrective Maintenance, etc.
13 soft skills for Facilities Senior Manager, Business Acumen, Budgeting, Planning and Organizing, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Facilities Senior Manager, he or she needs to be skilled in Business Acumen, be skilled in Budgeting, and be skilled in Planning and Organizing.
