3 hard skills or competencies (industry competencies) for General Maintenance Supervisor
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and best practices for equipment maintenance.
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Level 2 Behaviors
(Light Experience)
Assists in installing equipment and identifying and repairing equipment failures.
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Level 3 Behaviors
(Moderate Experience)
Coordinates equipment maintenance, repair, and safety programs for our organization.
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Level 4 Behaviors
(Extensive Experience)
Facilitates maintenance activities to minimize equipment downtime.
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Level 5 Behaviors
(Mastery)
Establishes a regularly scheduled maintenance program for all equipment.
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Skill definition-Designing, developing, maintaining, and updating Heating, Ventilation, Air-conditioning and Cooling system.
Level 1 Behaviors
(General Familiarity)
Cites the basic installation process of HVAC systems in a commercial building.
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Level 2 Behaviors
(Light Experience)
Documents the wiring requirements for setting up HVAC systems.
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Level 3 Behaviors
(Moderate Experience)
Manages the installation, troubleshooting, maintenance, and repair of HVAC equipment based on company's standards.
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Level 4 Behaviors
(Extensive Experience)
Directs the implementation of solutions to resolve HVAC air quality issues within industrial and commercial companies.
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Level 5 Behaviors
(Mastery)
Designs the HVAC system to meet the needs and ensure customer satisfaction.
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10 general skills or competencies (Job family competencies) for General Maintenance Supervisor
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Cites examples of best practices for developing safety policies and procedures.
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Level 2 Behaviors
(Light Experience)
Follows established safety policies and procedures when handling hazardous materials.
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Level 3 Behaviors
(Moderate Experience)
Drafts standard operating procedures to ensure seamless implementation of safety policies.
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Level 4 Behaviors
(Extensive Experience)
Delivers clear interpretation of safety policies, procedures, and reports to all junior managers and staff.
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Level 5 Behaviors
(Mastery)
Conceptualizes innovative ways to drive continuous improvements in our safety policies and procedures.
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Skill definition-Providing learning programs designed to train employees on precautionary processes and procedures to perform their duties safely and effectively.
Level 1 Behaviors
(General Familiarity)
Cites examples of techniques for the effective facilitation of safety training for employees.
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Level 2 Behaviors
(Light Experience)
Assists in program planning initiatives to support the facilitation of effective safety training.
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Level 3 Behaviors
(Moderate Experience)
Communicates workplace hazards information to employees by facilitating regular safety training.
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Level 4 Behaviors
(Extensive Experience)
Coordinates with senior leadership to develop creative and sustainable safety and training solutions.
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Level 5 Behaviors
(Mastery)
Creates a curriculum to facilitate strategic training based on our business's goals.
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11 soft skills or competencies (core competencies) for General Maintenance Supervisor
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Cites examples of SOP practices in our business operations.
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Level 2 Behaviors
(Light Experience)
Compiles and maintains SOPs under our current policies and directions.
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Level 3 Behaviors
(Moderate Experience)
Ensures internal SOPs are in compliance with industry standards and regulations.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs to ensure our SOPs are fully communicated and adhered to.
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Level 5 Behaviors
(Mastery)
Champions the adoption of SOP to foster efficiency and consistency.
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Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Cites potential challenges and workplace issues in delegating tasks that may impede well coordinated work.
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Level 2 Behaviors
(Light Experience)
Assists in identifying and breaking tasks into a sequence of steps for a more organized task plan.
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Level 3 Behaviors
(Moderate Experience)
Aligns tasks and priorities with business goals and objectives.
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Level 4 Behaviors
(Extensive Experience)
Creates programs to improve planning and organization of work to achieve business objectives.
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Level 5 Behaviors
(Mastery)
Builds and designs organizational systems and planning tools to enhance overall productivity.
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Summary of General Maintenance Supervisor skills and competencies
There are 3 hard skills for General Maintenance Supervisor, Equipment Maintenance, HVAC, Plumbing.
10 general skills for General Maintenance Supervisor, Safety Policies and Procedures, Safety Training, Building Maintenance, etc.
11 soft skills for General Maintenance Supervisor, Standard Operating Procedures (SOP), Planning and Organizing, Coordination, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a General Maintenance Supervisor, he or she needs to be skilled in Standard Operating Procedures (SOP), be proficient in Planning and Organizing, and be proficient in Coordination.