Cuts and maintains lawns and grass.
Rakes leaves and cares for plants, flowers, trees, and shrubs. Determines the appropriate plants or shrubs for walkways or garden areas. Provides grounds maintenance in all seasons. Responsible for snow and dirt removal. Keeps the grounds and environment of a facility in a clean, attractive, orderly, safe, and healthy condition. Operates light trucks and assorted power equipment. Performs routine cleaning and maintenance on gardening and grounds equipment. May require horticultural training.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Groundskeeper skill and competencie below to view definitions.
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Explains the importance the safety policies and procedures in reducing occupational risks.
Level 2 Behaviors
(Light Experience)
Records performed tasks according to the specified safety policies and procedures.
Level 3 Behaviors
(Moderate Experience)
Summarizes the details of safety procedures including the statement of policy and reduction of hazard practices.
Level 4 Behaviors
(Extensive Experience)
Oversees the implementation of safety initiatives in adherence to established policies and procedures.
Level 5 Behaviors
(Mastery)
Develops safety policies and procedures to control the risks associated with our business activities.
Skill definition-Maintaining, restoring, and improving the functionality of the building to ensure a safe, functional, and comfortable environment.
Level 1 Behaviors
(General Familiarity)
Explains how to operate a computerized building permit processing system.
Level 2 Behaviors
(Light Experience)
Identifies building and facility maintenance issues to complete repairs, operations, and project work.
Level 3 Behaviors
(Moderate Experience)
Performs standard preventive maintenance procedures used in ensuring building's upkeep.
Level 4 Behaviors
(Extensive Experience)
Keeps facility in proper working order by inspecting building and grounds for maintenance issues.
Level 5 Behaviors
(Mastery)
Generates effective maintenance programs and plans to reduce component failures and service interruptions.
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Identifies our internal and external sources for the SOPs we need.
Level 2 Behaviors
(Light Experience)
Gathers information on workflows and business controlling points.
Level 3 Behaviors
(Moderate Experience)
Maintains the accuracy of SOPs to provide consistent guidance in our workplace.
Level 4 Behaviors
(Extensive Experience)
Leverages the use of SOPs to solve business and operation problems.
Level 5 Behaviors
(Mastery)
Keeps abreast of industry regulation and its effect on our internal SOPs.
Skill definition-The capability of consistently delivering outstanding customer experiences to meet and even exceed customers' expectations.
Level 1 Behaviors
(General Familiarity)
Identifies internal policies and resources on customer service.
Level 2 Behaviors
(Light Experience)
Resolves common client inquiries and problems effectively following standard guidelines.
Level 3 Behaviors
(Moderate Experience)
Follows through on customers' complicated questions, requests, and complaints.
Level 4 Behaviors
(Extensive Experience)
Leverages the use of technologies and tools to improve service efficiency and standards.
Level 5 Behaviors
(Mastery)
Keeps up to date with customer service trends and updates our organizational best practices accordingly.
There are 0 hard skills for Groundskeeper.
6 general skills for Groundskeeper, Safety Policies and Procedures, Building Maintenance, Cleaning/Sanitation, etc.
7 soft skills for Groundskeeper, Standard Operating Procedures (SOP), Service Excellence, Attention to Detail, etc.
While the list totals 13 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Groundskeeper, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Service Excellence, and be proficient in Attention to Detail.
