Skills & Competencies for Mail Clerk

Mail Clerk job profile

JOB SUMMARY for Mail Clerk

Receives, sorts and distributes incoming mail.

JOB RESPONSIBILITIES for Mail Clerk

Collects and processes outgoing mail. Operates postage machine and other mailroom equipment as needed.

Mail Clerk SALARY RANGE

BASE 50%

$42,720

TOTAL 50%

$43,006
JOB LEVEL
A01
JOB CODE
OF13000015
EDUCATION/DEGREE
High School Diploma or Technical Certificate
REPORTS TO
Mailroom Supervisor

Mail Clerk Skills and Competencies List

Proficiency Levels and Behavioural Indicators

Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.

Check each Mail Clerk skill and competencie below to view definitions.

7 general skills or competencies (Job family competencies) for Mail Clerk

Job Family Competencies – Administrative Management

Proficiency Level - 1

Skill definition-Designing and managing the whole structure of our business to ensure that the flow of information is effective and that resources are used efficiently.

Level 1 Behaviors

(General Familiarity)

Lists daily activities involved in administrative management.

Level 2 Behaviors

(Light Experience)

Supports the daily activities of administrative management.

Level 3 Behaviors

(Moderate Experience)

Takes on a variety of tasks and duties for the administrative management team.

Level 4 Behaviors

(Extensive Experience)

Provides overall support to all members of the administrative management team.

Level 5 Behaviors

(Mastery)

Leads the implementation and utilization of administrative management systems to focus on organizational development.

Job Family Competencies – Computer Literacy

Proficiency Level - 2

Skill definition-Ability to use computers and related technology efficiently.

Level 1 Behaviors

(General Familiarity)

Names various communication and collaboration tools.

Level 2 Behaviors

(Light Experience)

Uses various tools to prepare, maintain, and present data.

Level 3 Behaviors

(Moderate Experience)

Uses crop tools to cut or trim an image and properties options to modify an image.

Level 4 Behaviors

(Extensive Experience)

Monitors software configuration to ensure an organization's data is safe, accessible, and easy to navigate.

Level 5 Behaviors

(Mastery)

Leads the development and maintenance of the organization's computer network.

Job Family Competencies – Mail Clerk
Proficiency Level - 3
Mail Clerk – Skill and Competency
Proficiency Level - 4
Competency for – Mail Clerk
Proficiency Level - 5
6 soft skills or competencies (core competencies) for Mail Clerk

Core Competencies – Attention to Detail

Proficiency Level - 2

Skill definition-Executing and completing a task with a high level of accuracy.

Level 1 Behaviors

(General Familiarity)

Lists the traits of an employee showing great attention to detail.

Level 2 Behaviors

(Light Experience)

Utilizes specific approaches and tools for checking and cross-checking outputs.

Level 3 Behaviors

(Moderate Experience)

Uses tools to organize and monitor work progress.

Level 4 Behaviors

(Extensive Experience)

Manages training to improve staffs' concentration and attention to detail.

Level 5 Behaviors

(Mastery)

Learns from previous works' strengths and weaknesses to guide new projects.

Core Competencies – Confidentiality

Proficiency Level - 2

Skill definition-The process of and obligation to apply and enforce rules and practices that ensure that specific types of information are accessible only to those authorized to use it.

Level 1 Behaviors

(General Familiarity)

Names different types of confidential information in the workplace.

Level 2 Behaviors

(Light Experience)

Utilizes available tools and systems to manage confidential information.

Level 3 Behaviors

(Moderate Experience)

Works with management and experts to address the breach of confidential information.

Level 4 Behaviors

(Extensive Experience)

Investigates any severe breach of confidentiality; drives system and process improvement.

Level 5 Behaviors

(Mastery)

Monitors the effectiveness of current confidentiality management systems.

Core Competencies – Mail Clerk
Proficiency Level - 3
Mail Clerk – Skill and Competency
Proficiency Level - 4
Competency for – Mail Clerk
Proficiency Level - 5

Summary of Mail Clerk skills and competencies

There are 0 hard skills for Mail Clerk.
7 general skills for Mail Clerk, Administrative Management, Computer Literacy, Data Entry, etc.
6 soft skills for Mail Clerk, Attention to Detail, Confidentiality, Time Management, etc.
While the list totals 13 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Mail Clerk, he or she needs to be proficient in Attention to Detail, be proficient in Confidentiality, and be proficient in Time Management.

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