Receives, sorts and distributes incoming mail.
Collects and processes outgoing mail. Operates postage machine and other mailroom equipment as needed.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Mail Clerk skill and competencie below to view definitions.
Skill definition-Designing and managing the whole structure of our business to ensure that the flow of information is effective and that resources are used efficiently.
Level 1 Behaviors
(General Familiarity)
Explains the features and importance of administrative management.
Level 2 Behaviors
(Light Experience)
Records documents using specialized software, such as desktop publishing or graphics packages.
Level 3 Behaviors
(Moderate Experience)
Resolves customer complaints and answers complex questions regarding policies and procedures.
Level 4 Behaviors
(Extensive Experience)
Oversees the administrative management functions for professional work.
Level 5 Behaviors
(Mastery)
Develops long-term staffing needs to provide overflow support for the administrative management.
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Explains the principles and procedures of obtaining enhanced computer literacy.
Level 2 Behaviors
(Light Experience)
Logs minor adjustments to the system to ensure optimized computer literacy.
Level 3 Behaviors
(Moderate Experience)
Modifies the background and layout of presentation slides.
Level 4 Behaviors
(Extensive Experience)
Facilitates computer literacy training to keep staff abreast with the latest technological tools and processes.
Level 5 Behaviors
(Mastery)
Develops new programming languages to improve the efficiency of hardware and software programs.
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
Level 2 Behaviors
(Light Experience)
Processes limited amounts of detailed information with reasonable accuracy.
Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accuracy of data and details.
Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
Skill definition-The process of and obligation to apply and enforce rules and practices that ensure that specific types of information are accessible only to those authorized to use it.
Level 1 Behaviors
(General Familiarity)
Explains the necessity of confidentiality in running a business.
Level 2 Behaviors
(Light Experience)
Documents and escalates confidentiality issues with an appropriate sense of urgency.
Level 3 Behaviors
(Moderate Experience)
Explores new ways and tools to handle confidential and sensitive information.
Level 4 Behaviors
(Extensive Experience)
Demonstrates thorough knowledge of industry and organization's policies and practices requiring confidentiality.
Level 5 Behaviors
(Mastery)
Ensures confidentiality is covered and emphasized under our organizational Code of Business Conduct and Ethics.
There are 0 hard skills for Mail Clerk.
7 general skills for Mail Clerk, Administrative Management, Computer Literacy, Data Entry, etc.
6 soft skills for Mail Clerk, Attention to Detail, Confidentiality, Time Management, etc.
While the list totals 13 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Mail Clerk, he or she needs to be proficient in Attention to Detail, be proficient in Confidentiality, and be proficient in Time Management.
