Skills & Competencies for Mailroom Manager

Mailroom Manager job profile

JOB SUMMARY for Mailroom Manager

Directs and oversees mailroom activities including the sorting and delivery of incoming mail, as well as the preparation and sending of outgoing mail.

JOB RESPONSIBILITIES for Mailroom Manager

Monitors inventory, checks and reorders items as needed. Receives and allocates office supplies.

Mailroom Manager SALARY RANGE

BASE 50%
$74,307
TOTAL 50%
$75,876
Job Level
M02
Job Code
OF13000049
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department

Mailroom Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Mailroom Manager skill and competencie below to view definitions.

7 general skills or competencies (Job family competencies) for Mailroom Manager

1 Job Family Competencies – Computer Literacy
Proficiency Level -3
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Explains the principles and procedures of obtaining enhanced computer literacy.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Logs minor adjustments to the system to ensure optimized computer literacy.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Modifies the background and layout of presentation slides.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Facilitates computer literacy training to keep staff abreast with the latest technological tools and processes.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops new programming languages to improve the efficiency of hardware and software programs.
See 4 More Skill Behaviors
2 Job Family Competencies – Data Entry
Proficiency Level -3
Skill definition-Transcribing information into an electronic medium such as a computer or other electronic device.
Level 1 Behaviors
(General Familiarity)
Documents key concepts and components from the data entry manual.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Compiles records to accurately enter data on record management systems.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Prepares for the possibility of wasting time, money, and resources by analyzing accurate and timely data.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Engages in the development of data entry procedures to drive successful data entry system implementation.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops new processes, methods, and procedures to improve the accuracy of data entry services.
See 4 More Skill Behaviors
3 Mailroom Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Mailroom Manager
Proficiency Level - 4
5 Competency for - Mailroom Manager
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Mailroom Manager

1 Core Competencies – Knowledge of Organization
Proficiency Level -3
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Explains our business's mission, vision, strategies, and goals.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Explains our organization's code of conduct and values to new staff.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Makes effective use of our organization's unofficial structure and back channels.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Emphasizes knowledge of our organization to others to improve job functions.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Leads the evaluation and improvement of our organization's performance.
See 4 More Skill Behaviors
2 Core Competencies – Planning and Organizing
Proficiency Level -4
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Documents best practices in planning and organizing work to address important tasks.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Discusses the positive and negative outcomes of planning and organization in the workplace.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Helps set up new practices to anticipate and address the needs of planning and organization initiatives.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Facilitates the adoption of advanced tools to streamline the process of planning and organization.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops best practices in planning and organizing activities to improve organizational efficiency.
See 4 More Skill Behaviors
3 Mailroom Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Mailroom Manager
Proficiency Level - 4
5 Competency for - Mailroom Manager
Proficiency Level - 5

Summary of Mailroom Manager skills and competencies

There are 0 hard skills for Mailroom Manager.
7 general skills for Mailroom Manager, Computer Literacy, Data Entry, Document Management, etc.
8 soft skills for Mailroom Manager, Knowledge of Organization, Planning and Organizing, Coaching Others, etc.
While the list totals 15 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Mailroom Manager, he or she needs to be skilled in Knowledge of Organization, be skilled in Planning and Organizing, and be skilled in Coaching Others.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.