Directs and oversees mailroom activities including the sorting and delivery of incoming mail, as well as the preparation and sending of outgoing mail.
Monitors inventory, checks and reorders items as needed. Receives and allocates office supplies.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Mailroom Manager skill and competencie below to view definitions.
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Describes how to navigate basic computer tools and software programs.
Level 2 Behaviors
(Light Experience)
Conducts operating system or software installation and uninstallation.
Level 3 Behaviors
(Moderate Experience)
Handles the basic troubleshooting of moderately complex software issues.
Level 4 Behaviors
(Extensive Experience)
Develops the layout and production design for advertisements, brochures, and corporate reports using various software.
Level 5 Behaviors
(Mastery)
Creates new computer software using coding languages like HTML, JavaScript, and CSS.
Skill definition-Transcribing information into an electronic medium such as a computer or other electronic device.
Level 1 Behaviors
(General Familiarity)
Cites examples of the techniques and approaches used to improve the data entry process.
Level 2 Behaviors
(Light Experience)
Assists in coding and verifying materials and resources for data processing entry.
Level 3 Behaviors
(Moderate Experience)
Leverages data collection tools to enter and update collected information.
Level 4 Behaviors
(Extensive Experience)
Collaborates with cross-functional teams to resolve escalated errors in data entry.
Level 5 Behaviors
(Mastery)
Creates data entry protocols to monitor information consistency and integrity for positive business impacts.
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Describes how one's roles and responsibilities contribute to organizational success.
Level 2 Behaviors
(Light Experience)
Discusses the roles and responsibilities of own business unit.
Level 3 Behaviors
(Moderate Experience)
Aligns own department's plans with the enterprise mission and vision.
Level 4 Behaviors
(Extensive Experience)
Advises on how to solve problems using proper organizational channels.
Level 5 Behaviors
(Mastery)
Fosters a desired culture to drive our organization's mission and values throughout our workforce.
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Cites potential challenges and workplace issues in delegating tasks that may impede well coordinated work.
Level 2 Behaviors
(Light Experience)
Assists in identifying and breaking tasks into a sequence of steps for a more organized task plan.
Level 3 Behaviors
(Moderate Experience)
Aligns tasks and priorities with business goals and objectives.
Level 4 Behaviors
(Extensive Experience)
Creates programs to improve planning and organization of work to achieve business objectives.
Level 5 Behaviors
(Mastery)
Builds and designs organizational systems and planning tools to enhance overall productivity.
There are 0 hard skills for Mailroom Manager.
7 general skills for Mailroom Manager, Computer Literacy, Data Entry, Document Management, etc.
8 soft skills for Mailroom Manager, Knowledge of Organization, Planning and Organizing, Coaching Others, etc.
While the list totals 15 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Mailroom Manager, he or she needs to be skilled in Knowledge of Organization, be skilled in Planning and Organizing, and be skilled in Coaching Others.
