Skills & Competencies for Operations Director
Operations Director job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Operations Director
Directs and oversees an organization's day-to-day operations, typically through subordinate operations managers.
JOB RESPONSIBILITIES for Operations Director
Implements operational policies, objectives, and initiatives. Executes operating plans and tactics to attain short- and long-term financial and mission-critical operational goals. Evaluates and optimizes current and proposed operational systems and procedures to gain efficiencies and to minimize risk. Ensures compliance with standards and regulations. Monitors financial and operational metrics to measure achievement of organizational objectives.
Operations Director SALARY RANGE
BASE 50%
$183,460
TOTAL 50%
$214,136
Job Level
M04
Job Code
EX05000343
Education/Degree
Bachelor's Degree
Reports To
Top Management
Operations Director Skills and Competencies List
1 hard skill or competency (industry competency) for Operations Director
1
Industry Competency –
Value Stream Mapping
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Cites examples of successful value stream mapping implementation in various industries.
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Level 2 Behaviors
(Light Experience)
Applies strategies and data-driven reviews for VSM template development.
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Level 3 Behaviors
(Moderate Experience)
Creates process flow diagrams to harvest areas of improvement and cost reduction.
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Level 4 Behaviors
(Extensive Experience)
Determines savings opportunities for cost, cash, and lead time that leads to increased productivity.
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Level 5 Behaviors
(Mastery)
Designs current and future state process flows to guide continuous improvement activity.
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3
Operations Director
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Operations Director
Proficiency Level - 4
5
Competency for -
Operations Director
Proficiency Level - 5
5 general skills or competencies (Job family competencies) for Operations Director
1
Job Family Competencies –
Metrics Management
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Describes quality and compliance metrics related to the safety data management process.
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Level 2 Behaviors
(Light Experience)
Collects data for the metrics management to measure the effectiveness of the processes.
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Level 3 Behaviors
(Moderate Experience)
Makes recommendations to management based on analysis of performance metrics.
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Level 4 Behaviors
(Extensive Experience)
Discusses operational productivity and metrics analysis with the top management.
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Level 5 Behaviors
(Mastery)
Directs the implementation of advanced performance management systems and appropriate metrics.
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2
Job Family Competencies –
Operations Management
Proficiency Level -5
Level 1 Behaviors
(General Familiarity)
Explains basic management and budgeting principles and techniques.
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Level 2 Behaviors
(Light Experience)
Enters daily activities into the database and operations management information systems.
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Level 3 Behaviors
(Moderate Experience)
Monitors expenses and budgeting to help our organization optimize costs and benefits.
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Level 4 Behaviors
(Extensive Experience)
Manages the identification of gaps in performance to improve operations management strategies.
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Level 5 Behaviors
(Mastery)
Develops policies and best practices in supervising production processes and service delivery.
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3
Operations Director
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Operations Director
Proficiency Level - 4
5
Competency for -
Operations Director
Proficiency Level - 5
16 soft skills or competencies (core competencies) for Operations Director
1
Core Competencies –
Business Acumen
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Discusses the strengths and weaknesses of our products and services.
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Level 2 Behaviors
(Light Experience)
Explains advantages and disadvantages of different organizational structures from an efficiency perspective.
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Level 3 Behaviors
(Moderate Experience)
Communicates financial insights that positively influence the business plan development process.
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Level 4 Behaviors
(Extensive Experience)
Evaluates and explains the financial aspects of a business initiative to different teams.
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Level 5 Behaviors
(Mastery)
Champions organizational change and digital transformation to drive higher business performance.
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2
Core Competencies –
Business Performance Management
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Explains the integral role business performance management plays in an organization.
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Level 2 Behaviors
(Light Experience)
Gathers and compiles BPM-based data about our organization for quantitative information.
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Level 3 Behaviors
(Moderate Experience)
Describes operational changes that will lead to improved business performance.
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Level 4 Behaviors
(Extensive Experience)
Leads management intervention to improve business functioning after data, mission, and goals review.
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Level 5 Behaviors
(Mastery)
Drives the optimization of performance reporting structures and repeatable processes.
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3
Operations Director
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Operations Director
Proficiency Level - 4
5
Competency for -
Operations Director
Proficiency Level - 5
Summary of Operations Director skills and competencies
There are 1 hard skills for Operations Director, Value Stream Mapping.
5 general skills for Operations Director, Metrics Management, Operations Management, Inventory Management, etc.
16 soft skills for Operations Director, Business Acumen, Business Performance Management, Financial Acumen, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Operations Director, he or she needs to be skilled in Business Acumen, be skilled in Business Performance Management, and be skilled in Financial Acumen.
5 general skills for Operations Director, Metrics Management, Operations Management, Inventory Management, etc.
16 soft skills for Operations Director, Business Acumen, Business Performance Management, Financial Acumen, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Operations Director, he or she needs to be skilled in Business Acumen, be skilled in Business Performance Management, and be skilled in Financial Acumen.
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