Skills & Competencies for Operations Director
Operations Director job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Operations Director
Directs and oversees an organization's day-to-day operations, typically through subordinate operations managers.
JOB RESPONSIBILITIES for Operations Director
Implements operational policies, objectives, and initiatives. Executes operating plans and tactics to attain short- and long-term financial and mission-critical operational goals. Evaluates and optimizes current and proposed operational systems and procedures to gain efficiencies and to minimize risk. Ensures compliance with standards and regulations. Monitors financial and operational metrics to measure achievement of organizational objectives.
Operations Director SALARY RANGE
BASE 50%
$183,460
TOTAL 50%
$214,136
Job Level
M04
Job Code
EX05000343
Education/Degree
Bachelor's Degree
Reports To
Top Management
Operations Director Skills and Competencies List
1 hard skill or competency (industry competency) for Operations Director
1
Industry Competency –
Value Stream Mapping
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Articulates the history, evolution, and future trends of Value Stream Mapping.
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Level 2 Behaviors
(Light Experience)
Adheres to established standards for value stream mapping and analysis to achieve development goals.
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Level 3 Behaviors
(Moderate Experience)
Collaborates with various departments, suppliers, and other stakeholders to form a VSM Team.
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Level 4 Behaviors
(Extensive Experience)
Delivers technology, equipment, and process input into the value stream mapping to develop business plan.
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Level 5 Behaviors
(Mastery)
Conceptualizes value stream mapping techniques to design optimal information and production flow methods.
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3
Operations Director
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Operations Director
Proficiency Level - 4
5
Competency for -
Operations Director
Proficiency Level - 5
5 general skills or competencies (Job family competencies) for Operations Director
1
Job Family Competencies –
Metrics Management
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Cites the role and benefits of setting metrics in operations and change management functions.
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Level 2 Behaviors
(Light Experience)
Assists in the development of performance metrics.
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Level 3 Behaviors
(Moderate Experience)
Consults on the improvement actions based on performance analysis results.
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Level 4 Behaviors
(Extensive Experience)
Updates management metrics for various functions.
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Level 5 Behaviors
(Mastery)
Leads the implementation of new metrics to improve value creation.
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2
Job Family Competencies –
Operations Management
Proficiency Level -5
Level 1 Behaviors
(General Familiarity)
Lists the operations guidelines established within the company management agreement.
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Level 2 Behaviors
(Light Experience)
Reports the daily operations metrics to provide management with the status of service issues.
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Level 3 Behaviors
(Moderate Experience)
Suggests improvement in the processes and works to improve quality, productivity, and efficiency.
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Level 4 Behaviors
(Extensive Experience)
Partners with the operations management team to ensure various plans are executed as designed.
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Level 5 Behaviors
(Mastery)
Promotes advanced tools, techniques, and methods to manage production processes and service delivery.
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3
Operations Director
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Operations Director
Proficiency Level - 4
5
Competency for -
Operations Director
Proficiency Level - 5
16 soft skills or competencies (core competencies) for Operations Director
1
Core Competencies –
Business Acumen
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Names our key stakeholders from a business value chain perspective.
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Level 2 Behaviors
(Light Experience)
Supports the planning, implementation, and management of training programs that foster process improvements.
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Level 3 Behaviors
(Moderate Experience)
Implements effective marketing strategies that achieve improved business outcomes.
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Level 4 Behaviors
(Extensive Experience)
Optimizes business processes based on deep insight into various business unit functions.
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Level 5 Behaviors
(Mastery)
Evaluates industry and market trends to identify new business opportunities.
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2
Core Competencies –
Business Performance Management
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Names tools and systems used in managing business performance.
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Level 2 Behaviors
(Light Experience)
Maintains open communication with leaders and stays receptive to unit's performance feedback.
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Level 3 Behaviors
(Moderate Experience)
Manages information consolidation to help the management team with evaluation and decision-making.
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Level 4 Behaviors
(Extensive Experience)
Monitors our business goals, milestones, and progress toward project completion.
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Level 5 Behaviors
(Mastery)
Outlines observations and recommendations for improving operational and financial performance.
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3
Operations Director
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Operations Director
Proficiency Level - 4
5
Competency for -
Operations Director
Proficiency Level - 5
Summary of Operations Director skills and competencies
There are 1 hard skills for Operations Director, Value Stream Mapping.
5 general skills for Operations Director, Metrics Management, Operations Management, Inventory Management, etc.
16 soft skills for Operations Director, Business Acumen, Business Performance Management, Financial Acumen, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Operations Director, he or she needs to be skilled in Business Acumen, be skilled in Business Performance Management, and be skilled in Financial Acumen.
5 general skills for Operations Director, Metrics Management, Operations Management, Inventory Management, etc.
16 soft skills for Operations Director, Business Acumen, Business Performance Management, Financial Acumen, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Operations Director, he or she needs to be skilled in Business Acumen, be skilled in Business Performance Management, and be skilled in Financial Acumen.
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