Directs and oversees an organization's day-to-day operations, typically through subordinate operations managers.
Implements operational policies, objectives, and initiatives. Executes operating plans and tactics to attain short- and long-term financial and mission-critical operational goals. Evaluates and optimizes current and proposed operational systems and procedures to gain efficiencies and to minimize risk. Ensures compliance with standards and regulations. Monitors financial and operational metrics to measure achievement of organizational objectives.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Operations Director skill and competencie below to view definitions.
Skill definition-Applying the knowledge of value stream mapping methods to visualize, analyze and improve all the steps in a product delivery process.
Level 1 Behaviors
(General Familiarity)
Describes Value Stream Mapping (VSM) purpose and benefits in a manufacturing environment.
Level 2 Behaviors
(Light Experience)
Identifies and minimizes critical bottlenecks within existing production for increased process efficiency.
Level 3 Behaviors
(Moderate Experience)
Investigates collected data on manpower, machines, and products to determine waste.
Level 4 Behaviors
(Extensive Experience)
Monitors all activities in value stream mapping to identify key opportunities for performance improvement.
Level 5 Behaviors
(Mastery)
Develops solutions to minimize waste and pain points for increased productivity.
Skill definition-Using key metrics to help measure the success of a business or our organization's program.
Level 1 Behaviors
(General Familiarity)
Describes the business' key metrics pivotal to maintaining an efficient operation.
Level 2 Behaviors
(Light Experience)
Conducts proactive and effective pipeline management to ensure that metrics are met.
Level 3 Behaviors
(Moderate Experience)
Manages key performance indicator metrics program that interfaces with quality management review.
Level 4 Behaviors
(Extensive Experience)
Evaluates the monthly quality management metrics.
Level 5 Behaviors
(Mastery)
Drives continuous improvement regarding metrics management.
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Explains basic management and budgeting principles and techniques.
Level 2 Behaviors
(Light Experience)
Enters daily activities into the database and operations management information systems.
Level 3 Behaviors
(Moderate Experience)
Monitors expenses and budgeting to help our organization optimize costs and benefits.
Level 4 Behaviors
(Extensive Experience)
Manages the identification of gaps in performance to improve operations management strategies.
Level 5 Behaviors
(Mastery)
Develops policies and best practices in supervising production processes and service delivery.
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Discusses the strengths and weaknesses of our products and services.
Level 2 Behaviors
(Light Experience)
Explains advantages and disadvantages of different organizational structures from an efficiency perspective.
Level 3 Behaviors
(Moderate Experience)
Demonstrates an innate sense of how to achieve positive results in the current environment.
Level 4 Behaviors
(Extensive Experience)
Evaluates and explains the financial aspects of a business initiative to different teams.
Level 5 Behaviors
(Mastery)
Conceptualizes new and creative business initiatives to boost business growth.
Skill definition-Applying business intelligence to monitor and manage overall business performance towards goals.
Level 1 Behaviors
(General Familiarity)
Explains the integral role business performance management plays in an organization.
Level 2 Behaviors
(Light Experience)
Gathers and compiles BPM-based data about our organization for quantitative information.
Level 3 Behaviors
(Moderate Experience)
Encourages staff to create alternative ideas or solutions after an unsuccessful initial approach.
Level 4 Behaviors
(Extensive Experience)
Manages the dashboard displaying the business performance via reports, KPIs, and other indicators.
Level 5 Behaviors
(Mastery)
Drives the optimization of performance reporting structures and repeatable processes.
There are 1 hard skills for Operations Director, Value Stream Mapping.
5 general skills for Operations Director, Metrics Management, Operations Management, Inventory Management, etc.
16 soft skills for Operations Director, Business Acumen, Business Performance Management, Financial Acumen, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as an Operations Director, he or she needs to be skilled in Business Acumen, be skilled in Business Performance Management, and be skilled in Financial Acumen.
