Oversees parking employees and the operations of a lot.
May park and retrieve guests' cars. Trains and supervises employees on day-to-day operations. Handles customer service issues.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Parking Supervisor skill and competencie below to view definitions.
Skill definition-Collecting, analyzing, and measuring satisfaction levels of customers to improve our business's service and products.
Level 1 Behaviors
(General Familiarity)
Explains the importance of customer satisfaction to a business.
Level 2 Behaviors
(Light Experience)
Identifies and reports issues promptly to ensure quick resolution and customer satisfaction.
Level 3 Behaviors
(Moderate Experience)
Negotiates issues directly with the customer to maximize customer satisfaction.
Level 4 Behaviors
(Extensive Experience)
Recommends plans to enhance the current process in increasing customer satisfaction efficiencies.
Level 5 Behaviors
(Mastery)
Fosters maintains effective business-to-customer relationships to meet and exceed customer expectations.
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Explains the importance the safety policies and procedures in reducing occupational risks.
Level 2 Behaviors
(Light Experience)
Suggests amendments to the existing safety policies and procedures to ensure regulatory compliance.
Level 3 Behaviors
(Moderate Experience)
Summarizes the details of safety procedures including the statement of policy and reduction of hazard practices.
Level 4 Behaviors
(Extensive Experience)
Oversees the implementation of safety initiatives in adherence to established policies and procedures.
Level 5 Behaviors
(Mastery)
Develops safety policies and procedures to control the risks associated with our business activities.
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Explains the importance of planning and organization in building a good working environment.
Level 2 Behaviors
(Light Experience)
Identifies key implications of ineffective planning and organization that affects decision-making.
Level 3 Behaviors
(Moderate Experience)
Leverages key performance indicators to measure progress completion against performance metrics.
Level 4 Behaviors
(Extensive Experience)
Manages the planning and sequencing of activities to create well-planned schedules and achieve goals on time.
Level 5 Behaviors
(Mastery)
Establishes standards for planning and organization processes to align efforts with business goals.
Skill definition-Ability to encourage, motivate, and guide individuals or teams to further enhance their performance.
Level 1 Behaviors
(General Familiarity)
Lists obstacles and challenges in coaching others.
Level 2 Behaviors
(Light Experience)
Observes colleagues in action and offers feedback when asked.
Level 3 Behaviors
(Moderate Experience)
Gives advice and guidance to employees to help them develop their skills and excel in their careers.
Level 4 Behaviors
(Extensive Experience)
Provides others with the resources they need to succeed in their roles.
Level 5 Behaviors
(Mastery)
Monitors marketplace for effective coaching strategies and techniques.
There are 0 hard skills for Parking Supervisor.
3 general skills for Parking Supervisor, Customer Satisfaction, Safety Policies and Procedures, Facilities Management.
8 soft skills for Parking Supervisor, Planning and Organizing, Coaching Others, Team Management and Team Building, etc.
While the list totals 11 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Parking Supervisor, he or she needs to be proficient in Planning and Organizing, be proficient in Coaching Others, and be proficient in Team Management and Team Building.
