Supervises high-volume copying, printing, and finishing operations.
Monitors production processes to fulfill jobs for document duplication, printing, finishing, binding, lamination, and other processes. Inspects the set up required for each job for accuracy. Assists with troubleshooting and resolution of any equipment problems or malfunctions. Performs quality checks on work in process and finished jobs to avoid errors or waste. Trains operators on standard procedures for machine set-up, operation, maintenance, completed job preparation, and work order tracking.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Printing Services Supervisor skill and competencie below to view definitions.
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Cites the different types of equipment maintenance procedures and strategies.
Level 2 Behaviors
(Light Experience)
Applies proper maintenance procedures when performing equipment maintenance.
Level 3 Behaviors
(Moderate Experience)
Completes equipment maintenance inspections as per schedule and requirements.
Level 4 Behaviors
(Extensive Experience)
Develops equipment maintenance plans and schedules orders to support production schedules.
Level 5 Behaviors
(Mastery)
Conceptualizes preventative maintenance procedures on all existing pieces of equipment.
Skill definition-Checking the health and performance of equipment to conduct necessary repairs, minimize unplanned downtime, and eliminate any malfunctions.
Level 1 Behaviors
(General Familiarity)
Cites examples of best practices used in conducting equipment diagnostics.
Level 2 Behaviors
(Light Experience)
Applies basic technical principles in providing equipment diagnostic and repair support.
Level 3 Behaviors
(Moderate Experience)
Diagnoses malfunctions to determine required repairs using computerized test equipment and calibration devices.
Level 4 Behaviors
(Extensive Experience)
Drives the success of hardware products and reliability tests by closely monitoring the team's performance.
Level 5 Behaviors
(Mastery)
Designs diagnostic tests procedures to monitor the health and performance of equipment.
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Describes how to navigate basic computer tools and software programs.
Level 2 Behaviors
(Light Experience)
Conducts operating system or software installation and uninstallation.
Level 3 Behaviors
(Moderate Experience)
Handles the basic troubleshooting of moderately complex software issues.
Level 4 Behaviors
(Extensive Experience)
Develops the layout and production design for advertisements, brochures, and corporate reports using various software.
Level 5 Behaviors
(Mastery)
Creates new computer software using coding languages like HTML, JavaScript, and CSS.
Skill definition-Converting paper documents into digital images through a scanning process or an electronic transfer process via an application.
Level 1 Behaviors
(General Familiarity)
Describes key components and elements in document imaging for accurate data capture.
Level 2 Behaviors
(Light Experience)
Assists in identifying and troubleshooting issues on document imaging processes.
Level 3 Behaviors
(Moderate Experience)
Administers testing of imaging system upgrades to increase efficiency in the document imaging process.
Level 4 Behaviors
(Extensive Experience)
Collaborates with cross-functional teams to manage document imaging systems for data accuracy and quality.
Level 5 Behaviors
(Mastery)
Builds procedures related to imaging of documents to increase compliance and overall efficiency.
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Cites potential challenges and workplace issues in delegating tasks that may impede well coordinated work.
Level 2 Behaviors
(Light Experience)
Assists in identifying and breaking tasks into a sequence of steps for a more organized task plan.
Level 3 Behaviors
(Moderate Experience)
Aligns tasks and priorities with business goals and objectives.
Level 4 Behaviors
(Extensive Experience)
Creates programs to improve planning and organization of work to achieve business objectives.
Level 5 Behaviors
(Mastery)
Builds and designs organizational systems and planning tools to enhance overall productivity.
Skill definition-Ability to encourage, motivate, and guide individuals or teams to further enhance their performance.
Level 1 Behaviors
(General Familiarity)
Cites examples of how coaching is applied within own organization.
Level 2 Behaviors
(Light Experience)
Explains job roles and responsibilities to others clearly.
Level 3 Behaviors
(Moderate Experience)
Analyzes patterns and identifies key areas for improvement of processes or results.
Level 4 Behaviors
(Extensive Experience)
Designs, documents, and implements a variety of coaching plans.
Level 5 Behaviors
(Mastery)
Contributes to plans and policies re nurturing high-potential talent for retention and growth.
There are 2 hard skills for Printing Services Supervisor, Equipment Maintenance, Equipment Diagnostics.
5 general skills for Printing Services Supervisor, Computer Literacy, Document Imaging, Document Processing, etc.
7 soft skills for Printing Services Supervisor, Planning and Organizing, Coaching Others, Team Management and Team Building, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Printing Services Supervisor, he or she needs to be skilled in Planning and Organizing, be skilled in Coaching Others, and be skilled in Team Management and Team Building.
