2 hard skills or competencies (industry competencies) for Wordprocessing Supervisor
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Lists the latest tools and technologies used for equipment maintenance.
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Level 2 Behaviors
(Light Experience)
Uses different power and hand tools to help accomplish maintenance tasks and work orders.
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Level 3 Behaviors
(Moderate Experience)
Maintains equipment maintenance tracking software to reduce unexpected downtime.
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Level 4 Behaviors
(Extensive Experience)
Provides training to team members on proper maintenance of engineering equipment.
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Level 5 Behaviors
(Mastery)
Sets guidelines and procedures in performing diagnostic troubleshooting on all engineering equipment.
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Skill definition-Checking the health and performance of equipment to conduct necessary repairs, minimize unplanned downtime, and eliminate any malfunctions.
Level 1 Behaviors
(General Familiarity)
Names the commonly used diagnostic equipment, including but not limited to ohms meters and voltage meters.
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Level 2 Behaviors
(Light Experience)
Supports the equipment analysis, troubleshooting, diagnostics, and repair to minimize production downtime.
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Level 3 Behaviors
(Moderate Experience)
Utilizes diagnostic software and testing equipment to determine and troubleshoot defective electronics.
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Level 4 Behaviors
(Extensive Experience)
Oversees laboratory analysis and ensure that testing is being completed per quality standards.
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Level 5 Behaviors
(Mastery)
Sets guidelines on the proper use and maintenance of all equipment diagnostics.
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5 general skills or competencies (Job family competencies) for Wordprocessing Supervisor
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Names the different reports using presentation software, such as PowerPoint.
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Level 2 Behaviors
(Light Experience)
Recognizes and saves files in various file formats as needed.
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Level 3 Behaviors
(Moderate Experience)
Updates important data in existing database records.
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Level 4 Behaviors
(Extensive Experience)
Manages the upgrading of firmware, software, and outdated hardware systems.
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Level 5 Behaviors
(Mastery)
Establishes digital protective measures on intellectual property and data that belong to an organization.
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Skill definition-Capturing, tracking, storing, and retrieving digital information to organize files, improve accuracy, and provide easy access to documents.
Level 1 Behaviors
(General Familiarity)
Explains the procedures and best practices related to document management functions.
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Level 2 Behaviors
(Light Experience)
Supports implementation of process changes on document management to ensure smooth file organization.
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Level 3 Behaviors
(Moderate Experience)
Reviews and finalizes all document change requests by the appropriate department on time.
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Level 4 Behaviors
(Extensive Experience)
Provides effective document management following relevant policies and procedures.
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Level 5 Behaviors
(Mastery)
Leads the development of a document lifecycle to ensure compliance and reduce errors.
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9 soft skills or competencies (core competencies) for Wordprocessing Supervisor
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Explains the importance of planning and organization in building a good working environment.
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Level 2 Behaviors
(Light Experience)
Identifies key implications of ineffective planning and organization that affects decision-making.
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Level 3 Behaviors
(Moderate Experience)
Leverages key performance indicators to measure progress completion against performance metrics.
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Level 4 Behaviors
(Extensive Experience)
Manages the planning and sequencing of activities to create well-planned schedules and achieve goals on time.
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Level 5 Behaviors
(Mastery)
Establishes standards for planning and organization processes to align efforts with business goals.
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Skill definition-Ability to plan, execute, and adjust job duties to achieve business goals.
Level 1 Behaviors
(General Familiarity)
Lists the roles and responsibilities of coordination in the workplace.
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Level 2 Behaviors
(Light Experience)
Selects and utilizes tracking tools to manage daily tasks.
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Level 3 Behaviors
(Moderate Experience)
Delegates and coordinates a team's duties to ensure no overlap between responsibilities.
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Level 4 Behaviors
(Extensive Experience)
Facilitates groups and diverse areas to work together effectively.
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Level 5 Behaviors
(Mastery)
Leads in the establishment of best practices for planning multiple activities.
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Summary of Wordprocessing Supervisor skills and competencies
There are 2 hard skills for Wordprocessing Supervisor, Equipment Maintenance, Equipment Diagnostics.
5 general skills for Wordprocessing Supervisor, Computer Literacy, Document Management, Document Processing, etc.
9 soft skills for Wordprocessing Supervisor, Planning and Organizing, Coordination, Coaching Others, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Wordprocessing Supervisor, he or she needs to be skilled in Planning and Organizing, be skilled in Coordination, and be skilled in Coaching Others.