Supervises the daily operations of the word processing division.
Plans, assigns, and reviews word processing work to ensure timely completion. Responsible for the purchase, usage, maintenance and storage of the sophisticated word processing equipment.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Wordprocessing Supervisor skill and competencie below to view definitions.
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and best practices for equipment maintenance.
Level 2 Behaviors
(Light Experience)
Assists in installing equipment and identifying and repairing equipment failures.
Level 3 Behaviors
(Moderate Experience)
Coordinates equipment maintenance, repair, and safety programs for our organization.
Level 4 Behaviors
(Extensive Experience)
Facilitates maintenance activities to minimize equipment downtime.
Level 5 Behaviors
(Mastery)
Establishes a regularly scheduled maintenance program for all equipment.
Skill definition-Checking the health and performance of equipment to conduct necessary repairs, minimize unplanned downtime, and eliminate any malfunctions.
Level 1 Behaviors
(General Familiarity)
Describes the schematics of electrical diagnostic equipment.
Level 2 Behaviors
(Light Experience)
Documents clear detailed notes for diagnostics and repairs conducted on equipment.
Level 3 Behaviors
(Moderate Experience)
Evaluates equipment diagnostics test results to measure the voltage produced by electronic components.
Level 4 Behaviors
(Extensive Experience)
Facilitates training to improve staff's performance and efficiency in conducting equipment diagnostics and repair.
Level 5 Behaviors
(Mastery)
Establishes protocols in conducting equipment diagnostics and reliability tests.
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Explains how to install and uninstall operating systems and office suites.
Level 2 Behaviors
(Light Experience)
Deals with saving, locating, and retrieving files in various computer directories.
Level 3 Behaviors
(Moderate Experience)
Maintains the important complex office-based programs.
Level 4 Behaviors
(Extensive Experience)
Evaluates software products' compliance with industry standards to ensure the absence of any issues.
Level 5 Behaviors
(Mastery)
Designs the appearance, navigation, and content organization of a website.
Skill definition-Capturing, tracking, storing, and retrieving digital information to organize files, improve accuracy, and provide easy access to documents.
Level 1 Behaviors
(General Familiarity)
Describes the importance and purpose of document management in retrieving relevant work documents.
Level 2 Behaviors
(Light Experience)
Compiles documents for scanning, indexing, and uploading to web-based management applications.
Level 3 Behaviors
(Moderate Experience)
Handles the scanning and uploading of mailed documents into your organization's document systems.
Level 4 Behaviors
(Extensive Experience)
Facilitates document management efforts to improve information workflow and data security.
Level 5 Behaviors
(Mastery)
Develops key performance indicators of document management to evaluate and drive documentation metric success.
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Compiles a list of all the traits of effective planning to help finish the assigned tasks.
Level 2 Behaviors
(Light Experience)
Classifies assigned tasks based on the level of importance to ensure organized workload completion.
Level 3 Behaviors
(Moderate Experience)
Defines and translates objectives into specific plans to ensure understanding of organizational goals.
Level 4 Behaviors
(Extensive Experience)
Delivers training sessions to foster and maximize solid planning and organization capabilities.
Level 5 Behaviors
(Mastery)
Champions the adoption of business intelligence systems to achieve planning and organization goals.
Skill definition-Ability to plan, execute, and adjust job duties to achieve business goals.
Level 1 Behaviors
(General Familiarity)
Explains the importance of coordination in a large project.
Level 2 Behaviors
(Light Experience)
Communicates with various parties to clarify project scope.
Level 3 Behaviors
(Moderate Experience)
Breaks down business goals into an actionable plan.
Level 4 Behaviors
(Extensive Experience)
Develops work plans for the team's objectives, responsibilities, accountabilities, timelines, and resources.
Level 5 Behaviors
(Mastery)
Delivers training to others on resource coordination, including issue resolution.
There are 2 hard skills for Wordprocessing Supervisor, Equipment Maintenance, Equipment Diagnostics.
5 general skills for Wordprocessing Supervisor, Computer Literacy, Document Management, Document Processing, etc.
9 soft skills for Wordprocessing Supervisor, Planning and Organizing, Coordination, Coaching Others, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Wordprocessing Supervisor, he or she needs to be skilled in Planning and Organizing, be skilled in Coordination, and be skilled in Coaching Others.
