Develops, prepares, and maintains functional, configuration, and user interface documentation for computer software and hardware products.
Produces foundational manuals, release notes, user documentation, and online instructional content. Documents enhancements or changes to a product or process using a standardized style and structure. Researches, reviews, and collects all related technical information to be reflected in the documentation. Uses a variety of editing, content management, diagramming, screen capture, and other documentation tools.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each System Documentation Specialist I skill and competencie below to view definitions.
Skill definition-Capturing, tracking, storing, and retrieving digital information to organize files, improve accuracy, and provide easy access to documents.
Level 1 Behaviors
(General Familiarity)
Cites the key essentials in maintaining a good document management system.
Level 2 Behaviors
(Light Experience)
Assists in filing, printing, and scanning electronic records to support document management.
Level 3 Behaviors
(Moderate Experience)
Executes record retention policies in managing and organizing documents on the file management system.
Level 4 Behaviors
(Extensive Experience)
Directs document management processes by guiding document storage for easy access to information.
Level 5 Behaviors
(Mastery)
Articulates technology into document management initiatives to ensure information is well organized and shared.
Skill definition-Reviewing and examining text to make the content error-free and communicate the correct message to the target audience.
Level 1 Behaviors
(General Familiarity)
Compiles a list proofreading activities to be documented on the appropriate checklist.
Level 2 Behaviors
(Light Experience)
Applies appropriate grammar check tools in conducting proofreading.
Level 3 Behaviors
(Moderate Experience)
Checks formatting standards and proofreading documents to ensure consistency.
Level 4 Behaviors
(Extensive Experience)
Demonstrates proficiency in writing, grammar, and proofreading to identify omissions and errors.
Level 5 Behaviors
(Mastery)
Builds training in proofreading and editing strategies to handle grammar issues.
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Explains the use of surveys and interviews in gathering the necessary information.
Level 2 Behaviors
(Light Experience)
Conducts basic research to identify current industry trends and best practices.
Level 3 Behaviors
(Moderate Experience)
Participates in various company events to gain information about current business operations.
Level 4 Behaviors
(Extensive Experience)
Provides training to others about new techniques and strategies for effective data collection.
Level 5 Behaviors
(Mastery)
Develops best practices and programs to improve data collection across our business.
Skill definition-Demonstrating thorough knowledge of the industry's value chain, business, issues, trends, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Explains the industry's essential products and services.
Level 2 Behaviors
(Light Experience)
Follows and respects the industry standards and regulations.
Level 3 Behaviors
(Moderate Experience)
Implements and troubleshoots the industry-specific technical tools and systems.
Level 4 Behaviors
(Extensive Experience)
Educates others to enhance product and industry-specific knowledge across our business.
Level 5 Behaviors
(Mastery)
Keeps apprised of industry trends and applies the expertise to business strategy.
There are 0 hard skills for System Documentation Specialist I.
5 general skills for System Documentation Specialist I, Document Management, Proofreading, Content Management, etc.
8 soft skills for System Documentation Specialist I, Gathering Information, Industry Knowledge, Attention to Detail, etc.
While the list totals 13 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a System Documentation Specialist I, he or she needs to be proficient in Gathering Information, be proficient in Industry Knowledge, and be proficient in Attention to Detail.
