Develops, prepares, and maintains functional, configuration, and user interface documentation for computer software and hardware products.
Produces foundational manuals, release notes, user documentation, and online instructional content. Documents enhancements or changes to a product or process using a standardized style and structure. Researches, reviews, and collects all related technical information to be reflected in the documentation. Uses a variety of editing, content management, diagramming, screen capture, and other documentation tools.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each System Documentation Specialist III skill and competencie below to view definitions.
Skill definition-Capturing, tracking, storing, and retrieving digital information to organize files, improve accuracy, and provide easy access to documents.
Level 1 Behaviors
(General Familiarity)
Explains the procedures and best practices related to document management functions.
Level 2 Behaviors
(Light Experience)
Supports implementation of process changes on document management to ensure smooth file organization.
Level 3 Behaviors
(Moderate Experience)
Reviews and finalizes all document change requests by the appropriate department on time.
Level 4 Behaviors
(Extensive Experience)
Provides effective document management following relevant policies and procedures.
Level 5 Behaviors
(Mastery)
Leads the development of a document lifecycle to ensure compliance and reduce errors.
Skill definition-Reviewing and examining text to make the content error-free and communicate the correct message to the target audience.
Level 1 Behaviors
(General Familiarity)
Explains the differences between proofreading and editing.
Level 2 Behaviors
(Light Experience)
Follows a checking list to perform proofreading for the content.
Level 3 Behaviors
(Moderate Experience)
Performs proofreading to produce documents in a deadline-driven environment.
Level 4 Behaviors
(Extensive Experience)
Oversees the proofreading process to improve the content's overall quality.
Level 5 Behaviors
(Mastery)
Creates proofreading content with an emphasis on business writing to articulate client value.
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Lists the principles and procedures of gathering information.
Level 2 Behaviors
(Light Experience)
Determines the source of information to verify its reliability.
Level 3 Behaviors
(Moderate Experience)
Uses survey results to identify areas that need improvement within our business.
Level 4 Behaviors
(Extensive Experience)
Recommends improvement of our business's records retention program.
Level 5 Behaviors
(Mastery)
Establishes procedures for gathering information to anticipate future customer or business needs.
Skill definition-Demonstrating thorough knowledge of the industry's value chain, business, issues, trends, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Lists the industry's key players and leading companies.
Level 2 Behaviors
(Light Experience)
Gathers market and customer needs to provide input for product and service solutions.
Level 3 Behaviors
(Moderate Experience)
Provides industry knowledge and expertise to maximize departmental efficiency and performance.
Level 4 Behaviors
(Extensive Experience)
Monitors the industry regulatory trends and changes to ensure compliance.
Level 5 Behaviors
(Mastery)
Leads the research and discussion on industry-specific issues and challenges.
There are 0 hard skills for System Documentation Specialist III.
5 general skills for System Documentation Specialist III, Document Management, Proofreading, Content Management, etc.
8 soft skills for System Documentation Specialist III, Gathering Information, Industry Knowledge, Attention to Detail, etc.
While the list totals 13 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a System Documentation Specialist III, he or she needs to be proficient in Gathering Information, be proficient in Industry Knowledge, and be skilled in Attention to Detail.
