Develops, prepares, and maintains functional, configuration, and user interface documentation for computer software and hardware products.
Produces foundational manuals, release notes, user documentation, and online instructional content. Documents enhancements or changes to a product or process using a standardized style and structure. Researches, reviews, and collects all related technical information to be reflected in the documentation. Uses a variety of editing, content management, diagramming, screen capture, and other documentation tools.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each System Documentation Specialist III skill and competencie below to view definitions.
Skill definition-Capturing, tracking, storing, and retrieving digital information to organize files, improve accuracy, and provide easy access to documents.
Level 1 Behaviors
(General Familiarity)
Lists commonly used software in document management for accurate record tracking and storage.
Level 2 Behaviors
(Light Experience)
Supports the configuration of document management systems for a centralized repository.
Level 3 Behaviors
(Moderate Experience)
Uses the document management system database to maximize document storage and review functions.
Level 4 Behaviors
(Extensive Experience)
Recommends solutions to resolve document risks to prevent document losses and misfiling.
Level 5 Behaviors
(Mastery)
Mentors relevant teams responsible for electronic and physical documents to drive efficiency in document management.
Skill definition-Reviewing and examining text to make the content error-free and communicate the correct message to the target audience.
Level 1 Behaviors
(General Familiarity)
Explains the methodologies of successful proofreading skills.
Level 2 Behaviors
(Light Experience)
Selects appropriate tools and techniques for proofreading.
Level 3 Behaviors
(Moderate Experience)
Verifies submitted paperwork by proofreading to ensure logical flow and coherency.
Level 4 Behaviors
(Extensive Experience)
Provides proofreading and editing initiatives to improve sentence structure and diction.
Level 5 Behaviors
(Mastery)
Develops proofreading standards to obtain the most effective methods of detecting errors.
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Names commonly used tools and techniques for data collection.
Level 2 Behaviors
(Light Experience)
Obtains needed information by asking skillful and persistent questions.
Level 3 Behaviors
(Moderate Experience)
Utilizes various tools and technologies to validate information acquired from different sources.
Level 4 Behaviors
(Extensive Experience)
Synthesizes information from various sources to enable strategic decision-making by our leadership.
Level 5 Behaviors
(Mastery)
Generates innovative plans for curating and managing gathered information from different sources.
Skill definition-Demonstrating thorough knowledge of the industry's value chain, business, issues, trends, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Names the primary regulatory agencies of the industry.
Level 2 Behaviors
(Light Experience)
Identifies internal and external resources that can provide additional industry knowledge.
Level 3 Behaviors
(Moderate Experience)
Updates our organizational knowledge database to reflect the latest industry developments.
Level 4 Behaviors
(Extensive Experience)
Raises peers' awareness of changes in industry environment and practices.
Level 5 Behaviors
(Mastery)
Monitors industry changes and communicates impacts to the management team.
There are 0 hard skills for System Documentation Specialist III.
5 general skills for System Documentation Specialist III, Document Management, Proofreading, Content Management, etc.
8 soft skills for System Documentation Specialist III, Gathering Information, Industry Knowledge, Attention to Detail, etc.
While the list totals 13 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a System Documentation Specialist III, he or she needs to be proficient in Gathering Information, be proficient in Industry Knowledge, and be skilled in Attention to Detail.
