10 general skills or competencies (Job family competencies) for HR Operations Clerk I
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Explains the principles and procedures of obtaining enhanced computer literacy.
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Level 2 Behaviors
(Light Experience)
Logs minor adjustments to the system to ensure optimized computer literacy.
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Level 3 Behaviors
(Moderate Experience)
Modifies the background and layout of presentation slides.
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Level 4 Behaviors
(Extensive Experience)
Facilitates computer literacy training to keep staff abreast with the latest technological tools and processes.
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Level 5 Behaviors
(Mastery)
Develops new programming languages to improve the efficiency of hardware and software programs.
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Skill definition-Transcribing information into an electronic medium such as a computer or other electronic device.
Level 1 Behaviors
(General Familiarity)
Documents key concepts and components from the data entry manual.
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Level 2 Behaviors
(Light Experience)
Compiles records to accurately enter data on record management systems.
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Level 3 Behaviors
(Moderate Experience)
Prepares for the possibility of wasting time, money, and resources by analyzing accurate and timely data.
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Level 4 Behaviors
(Extensive Experience)
Engages in the development of data entry procedures to drive successful data entry system implementation.
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Level 5 Behaviors
(Mastery)
Develops new processes, methods, and procedures to improve the accuracy of data entry services.
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7 soft skills or competencies (core competencies) for HR Operations Clerk I
Skill definition-Using application software available at the desktop in creating, managing, and updating documents, manipulating large data, and generating presentations.
Level 1 Behaviors
(General Familiarity)
Explains the characteristics of each respective type of Office Support Tool.
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Level 2 Behaviors
(Light Experience)
Gathers needed data and compiles them into the database or spreadsheets.
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Level 3 Behaviors
(Moderate Experience)
Participates in evaluation of new office support tools.
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Level 4 Behaviors
(Extensive Experience)
Leads decision-making process to determine future office products, strategy, and implementation.
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Level 5 Behaviors
(Mastery)
Designs and integrates new data management systems using various MS-Office tools.
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Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
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Level 2 Behaviors
(Light Experience)
Records all appointments on the calendar to easily track daily activities.
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Level 3 Behaviors
(Moderate Experience)
Sets up processes to ensure delivery of high-quality work.
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Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
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Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
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Summary of HR Operations Clerk I skills and competencies
There are 0 hard skills for HR Operations Clerk I.
10 general skills for HR Operations Clerk I, Computer Literacy, Data Entry, Benefit Programs, etc.
7 soft skills for HR Operations Clerk I, Office Support Tools, Attention to Detail, Confidentiality, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a HR Operations Clerk I, he or she needs to be proficient in Office Support Tools, be proficient in Attention to Detail, and be proficient in Confidentiality.