Skills & Competencies for HR Operations Assistant II

HR Operations Assistant II job profile

JOB SUMMARY for HR Operations Assistant II

Performs clerical and administrative tasks to support HR operations and projects.

JOB RESPONSIBILITIES for HR Operations Assistant II

Completes routine data entry, report generation, and audit activities to ensure the accuracy of HR records and compliance with regulatory standards. Assists with delivering core HR processes like onboarding, hiring, terminations, and timekeeping. Supports the implementation of benefits, compensation, and performance management programs. May administer other HR systems used for timekeeping, performance, and training.

HR Operations Assistant II SALARY RANGE

BASE 50%

$58,763

TOTAL 50%

$59,628
JOB LEVEL
A02
JOB CODE
HR09200475
EDUCATION/DEGREE
High School Diploma or Technical Certificate
REPORTS TO
Supervisor

HR Operations Assistant II Skills and Competencies List

Proficiency Levels and Behavioural Indicators

Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.

Check each HR Operations Assistant II skill and competencie below to view definitions.

10 general skills or competencies (Job family competencies) for HR Operations Assistant II

Job Family Competencies – Computer Literacy

Proficiency Level - 2

Skill definition-Ability to use computers and related technology efficiently.

Level 1 Behaviors

(General Familiarity)

Explains the principles and procedures of obtaining enhanced computer literacy.

Level 2 Behaviors

(Light Experience)

Logs minor adjustments to the system to ensure optimized computer literacy.

Level 3 Behaviors

(Moderate Experience)

Modifies the background and layout of presentation slides.

Level 4 Behaviors

(Extensive Experience)

Facilitates computer literacy training to keep staff abreast with the latest technological tools and processes.

Level 5 Behaviors

(Mastery)

Develops new programming languages to improve the efficiency of hardware and software programs.

Job Family Competencies – Data Entry

Proficiency Level - 2

Skill definition-Transcribing information into an electronic medium such as a computer or other electronic device.

Level 1 Behaviors

(General Familiarity)

Documents key concepts and components from the data entry manual.

Level 2 Behaviors

(Light Experience)

Compiles records to accurately enter data on record management systems.

Level 3 Behaviors

(Moderate Experience)

Prepares for the possibility of wasting time, money, and resources by analyzing accurate and timely data.

Level 4 Behaviors

(Extensive Experience)

Engages in the development of data entry procedures to drive successful data entry system implementation.

Level 5 Behaviors

(Mastery)

Develops new processes, methods, and procedures to improve the accuracy of data entry services.

Job Family Competencies – HR Operations Assistant II
Proficiency Level - 3
HR Operations Assistant II – Skill and Competency
Proficiency Level - 4
Competency for – HR Operations Assistant II
Proficiency Level - 5
8 soft skills or competencies (core competencies) for HR Operations Assistant II

Core Competencies – Gathering Information

Proficiency Level - 2

Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.

Level 1 Behaviors

(General Familiarity)

Explains the use of surveys and interviews in gathering the necessary information.

Level 2 Behaviors

(Light Experience)

Conducts basic research to identify current industry trends and best practices.

Level 3 Behaviors

(Moderate Experience)

Participates in various company events to gain information about current business operations.

Level 4 Behaviors

(Extensive Experience)

Provides training to others about new techniques and strategies for effective data collection.

Level 5 Behaviors

(Mastery)

Develops best practices and programs to improve data collection across our business.

Core Competencies – Office Support Tools

Proficiency Level - 2

Skill definition-Using application software available at the desktop in creating, managing, and updating documents, manipulating large data, and generating presentations.

Level 1 Behaviors

(General Familiarity)

Explains the characteristics of each respective type of Office Support Tool.

Level 2 Behaviors

(Light Experience)

Gathers needed data and compiles them into the database or spreadsheets.

Level 3 Behaviors

(Moderate Experience)

Participates in evaluation of new office support tools.

Level 4 Behaviors

(Extensive Experience)

Leads decision-making process to determine future office products, strategy, and implementation.

Level 5 Behaviors

(Mastery)

Designs and integrates new data management systems using various MS-Office tools.

Core Competencies – HR Operations Assistant II
Proficiency Level - 3
HR Operations Assistant II – Skill and Competency
Proficiency Level - 4
Competency for – HR Operations Assistant II
Proficiency Level - 5

Summary of HR Operations Assistant II skills and competencies

There are 0 hard skills for HR Operations Assistant II.
10 general skills for HR Operations Assistant II, Computer Literacy, Data Entry, Benefit Programs, etc.
8 soft skills for HR Operations Assistant II, Gathering Information, Office Support Tools, Attention to Detail, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a HR Operations Assistant II, he or she needs to be proficient in Gathering Information, be proficient in Office Support Tools, and be skilled in Attention to Detail.

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