Skills & Competencies for Labor Relations Manager

Labor Relations Manager job profile

JOB SUMMARY for Labor Relations Manager

Implements and maintains a company's labor relations programs, policies, and procedures.

JOB RESPONSIBILITIES for Labor Relations Manager

Ensures satisfactory labor-management relations and helps interpret collective bargaining agreements. Leads grievance procedures including arbitrations and assists all levels of management on labor matters.

Labor Relations Manager SALARY RANGE

BASE 50%

$152,808

TOTAL 50%

$166,659
JOB LEVEL
M02
JOB CODE
HR09200033
EDUCATION/DEGREE
Bachelor's Degree
REPORTS TO
Head of a Unit/Department

Labor Relations Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators

Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.

Check each Labor Relations Manager skill and competencie below to view definitions.

11 general skills or competencies (Job family competencies) for Labor Relations Manager

Job Family Competencies – Internal Communications

Proficiency Level - 4

Skill definition-Promoting a seamless flow of information throughout our business to align the employees' performance with the company's objectives.

Level 1 Behaviors

(General Familiarity)

Compiles a list of issues and considerations in implementing an internal communications strategy.

Level 2 Behaviors

(Light Experience)

Assists in the internal communication response to crises affecting organizational perception and reputation.

Level 3 Behaviors

(Moderate Experience)

Deploys effective internal communication responses to concerns that affect our reputation.

Level 4 Behaviors

(Extensive Experience)

Demonstrates skills in leveraging internal channels to create impactful communications that drive engagement.

Level 5 Behaviors

(Mastery)

Creates high-quality communication channels to internal audiences within your organization.

Job Family Competencies – Benefit Programs

Proficiency Level - 4

Skill definition-Designing, managing, assessing and implementing compensation plan to attract and retain talent.

Level 1 Behaviors

(General Familiarity)

Describes the process of designing employee benefits program.

Level 2 Behaviors

(Light Experience)

Documents and maintain administrative procedure manuals for managing the benefit program.

Level 3 Behaviors

(Moderate Experience)

Formulates a benefits plan program based on the results of employee needs assessment and gap analysis.

Level 4 Behaviors

(Extensive Experience)

Facilitates employee benefit seminars and trainings for employees to ensure mutual understanding.

Level 5 Behaviors

(Mastery)

Develops communication strategies to ensure benefit programs are fully understood by stakeholders.

Job Family Competencies – Labor Relations Manager
Proficiency Level - 3
Labor Relations Manager – Skill and Competency
Proficiency Level - 4
Competency for – Labor Relations Manager
Proficiency Level - 5
10 soft skills or competencies (core competencies) for Labor Relations Manager

Core Competencies – Facilitation

Proficiency Level - 5

Skill definition-Ability to design a group process, elicit contributions from group members, stimulate a focused group discussion, and achieve a desired outcome.

Level 1 Behaviors

(General Familiarity)

Describes similarities and differences between the role of facilitator and role of meeting chairperson.

Level 2 Behaviors

(Light Experience)

Documents different techniques in applying facilitation to help encourage thinking and participation.

Level 3 Behaviors

(Moderate Experience)

Maintains group's focus on established scope and goals.

Level 4 Behaviors

(Extensive Experience)

Drafts programs that enable open dialogues for groups and teams in the workplace.

Level 5 Behaviors

(Mastery)

Creates an environment where employees feel encouraged to share views and opinions.

Core Competencies – Resource Management

Proficiency Level - 4

Skill definition-Planning, scheduling, coordinating and allocating people, money, and technology to achieve the greatest organizational value.

Level 1 Behaviors

(General Familiarity)

Explains the purposes and importance of resource management.

Level 2 Behaviors

(Light Experience)

Develops resource requirements and recommendations based upon analysis and presents to leadership for final decisions.

Level 3 Behaviors

(Moderate Experience)

Effectively deals with resource shortage and oversupply issues.

Level 4 Behaviors

(Extensive Experience)

Ensures integrity and availability of all technology resources through adherence to change control and configuration management processes and procedures.

Level 5 Behaviors

(Mastery)

Develops and updates the resource management metrics and KPIs to track and improve performance.

Core Competencies – Labor Relations Manager
Proficiency Level - 3
Labor Relations Manager – Skill and Competency
Proficiency Level - 4
Competency for – Labor Relations Manager
Proficiency Level - 5

Summary of Labor Relations Manager skills and competencies

There are 0 hard skills for Labor Relations Manager.
11 general skills for Labor Relations Manager, Internal Communications, Benefit Programs, Employee Engagement, etc.
10 soft skills for Labor Relations Manager, Facilitation, Resource Management, Planning and Organizing, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Labor Relations Manager, he or she needs to be an expert in Facilitation, be skilled in Resource Management, and be an expert in Planning and Organizing.

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