Responsibilities include installing, configuring, operating, disassembling, and troubleshooting audio visual equipment.
Performs production editing, routine maintenance, and inventory tracking. Coordinates with clients on placement, integration, and ensures functionality of projectors, lighting, microphones, sound mixing, recording and video-conferencing equipment for live events and meetings. Responds to and resolves routine questions and technical issues.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Audio Visual Technician I skill and competencie below to view definitions.
Skill definition-Evaluating the performance of electrical components to optimize electrical systems.
Level 1 Behaviors
(General Familiarity)
Describes the process of utilizing new electrical testing tools in our organization.
Level 2 Behaviors
(Light Experience)
Applies basic standards, practices, and procedures for operating electrical equipment.
Level 3 Behaviors
(Moderate Experience)
Analyzes the testing and diagnoses of completed machines and electrical programs.
Level 4 Behaviors
(Extensive Experience)
Drives the production and testing efforts for highly complex electrical systems.
Level 5 Behaviors
(Mastery)
Creates new electrical testing methods to be used across our organization.
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Cites the different types of equipment maintenance procedures and strategies.
Level 2 Behaviors
(Light Experience)
Applies proper maintenance procedures when performing equipment maintenance.
Level 3 Behaviors
(Moderate Experience)
Completes equipment maintenance inspections as per schedule and requirements.
Level 4 Behaviors
(Extensive Experience)
Develops equipment maintenance plans and schedules orders to support production schedules.
Level 5 Behaviors
(Mastery)
Conceptualizes preventative maintenance procedures on all existing pieces of equipment.
Skill definition-Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
Level 1 Behaviors
(General Familiarity)
Cites the advantages of technical support solutions in customer service.
Level 2 Behaviors
(Light Experience)
Collects and reports usability feedback from customers to help improve technical support processes.
Level 3 Behaviors
(Moderate Experience)
Contributes to the improvement of technical support process to enhance customer service.
Level 4 Behaviors
(Extensive Experience)
Develops action plans to address deficiencies regarding technical support.
Level 5 Behaviors
(Mastery)
Champions the adaption of new technology and methodologies to increase technical support efficiency.
Skill definition-Utilizing the latest approaches and advanced tools to anticipate, diagnose, and resolve technical issues and concerns.
Level 1 Behaviors
(General Familiarity)
Cites examples of basic troubleshooting steps for general technical issues.
Level 2 Behaviors
(Light Experience)
Applies basic troubleshooting methods to resolve technical issues from customer queries.
Level 3 Behaviors
(Moderate Experience)
Diagnoses and resolves complex technical problems with troubleshooting devices.
Level 4 Behaviors
(Extensive Experience)
Creates troubleshooting guidelines to help staff tackle technical problems efficiently and effectively.
Level 5 Behaviors
(Mastery)
Adapts to new trends and technologies to provide effective and helpful technical troubleshooting support.
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Cites steps and tips to improve attention to detail in the workplace.
Level 2 Behaviors
(Light Experience)
Keeps full attention when listening to understand the message.
Level 3 Behaviors
(Moderate Experience)
Balances between accuracy and efficiency for different tasks or programs.
Level 4 Behaviors
(Extensive Experience)
Creates and implements quality management processes for our business.
Level 5 Behaviors
(Mastery)
Defines possible hurdles to projects and creates strategies to deal with them.
Skill definition-Concentrating on a single task and bringing ideas and responsibilities to completion.
Level 1 Behaviors
(General Familiarity)
Cites examples of external and internal forces that limit focus at work.
Level 2 Behaviors
(Light Experience)
Collects and records triggers that derail teams' focus negatively.
Level 3 Behaviors
(Moderate Experience)
Breaks complex projects into smaller and more manageable pieces.
Level 4 Behaviors
(Extensive Experience)
Creates and communicates policies to remove workplace distractions.
Level 5 Behaviors
(Mastery)
Builds a productive work environment that promotes motivation and boosts attention span.
There are 4 hard skills for Audio Visual Technician I, Electrical Testing, Equipment Maintenance, Equipment Diagnostics, etc.
4 general skills for Audio Visual Technician I, Technical Support, Technical Troubleshooting, IT Operations, etc.
6 soft skills for Audio Visual Technician I, Attention to Detail, Maintaining Focus, Time Management, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as an Audio Visual Technician I, he or she needs to be proficient in Attention to Detail, be proficient in Maintaining Focus, and be proficient in Time Management.
