Operates and monitors computer equipment.
Uses established procedures to perform routine tasks to maintain required performance standards of computer equipment and its peripherals. Observes peripheral equipment and error messages displayed on the monitor of the terminal to identify faulty output or machine stoppage.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Computer Operator I skill and competencie below to view definitions.
Skill definition-Maintaining, configuring, and setting up computer hardware to increase business efficiency and staff productivity.
Level 1 Behaviors
(General Familiarity)
Explains each function and feature of computer hardware in our organization.
Level 2 Behaviors
(Light Experience)
Supports with the installation and repair of computer hardware across our organization.
Level 3 Behaviors
(Moderate Experience)
Leverages advanced troubleshooting techniques to fix complex computer hardware issues.
Level 4 Behaviors
(Extensive Experience)
Guides the team in troubleshooting and repairing computer hardware issues.
Level 5 Behaviors
(Mastery)
Develops security measures and standards for all computer hardware in the IT environment.
Skill definition-Diagnosing the cause of a fault in a computer system and resolving the identified issues to maintain its reliability and functionality.
Level 1 Behaviors
(General Familiarity)
Identifies the importance and benefits of computer troubleshooting.
Level 2 Behaviors
(Light Experience)
Reports the lack of expected functionality in our computer system to the management.
Level 3 Behaviors
(Moderate Experience)
Runs diagnostic tests to determine the source of the problem in the computer system.
Level 4 Behaviors
(Extensive Experience)
Evaluates the feasibility of emerging troubleshooting techniques in resolving computer problems.
Level 5 Behaviors
(Mastery)
Generates innovative troubleshooting solutions to restore the functionality of our systems.
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Discusses the considerations and concerns on applying SOP for the first time.
Level 2 Behaviors
(Light Experience)
Gathers information on workflows and business controlling points.
Level 3 Behaviors
(Moderate Experience)
Initiates SOP revisions to support continuous improvement of processes.
Level 4 Behaviors
(Extensive Experience)
Evaluates the benefits and drawbacks of a specific SOP; oversees the corresponding enhancements.
Level 5 Behaviors
(Mastery)
Establishes formal policies and procedures to guide the our SOP practices.
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
Level 2 Behaviors
(Light Experience)
Records all appointments on the calendar to easily track daily activities.
Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accuracy of data and details.
Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
There are 0 hard skills for Computer Operator I.
7 general skills for Computer Operator I, Computer Hardware, Computer Troubleshooting, IT Environment, etc.
6 soft skills for Computer Operator I, Standard Operating Procedures (SOP), Attention to Detail, Time Management, etc.
While the list totals 13 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Computer Operator I, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Attention to Detail, and be proficient in Time Management.
