Skills & Competencies for Enterprise Operations Manager

Enterprise Operations Manager job profile

Book a Demo and Receive a Sample Job Profile

JOB SUMMARY for Enterprise Operations Manager

Manages the daily activities of an enterprise IT operations unit and its equipment.

JOB RESPONSIBILITIES for Enterprise Operations Manager

Responsible for planning and achieving budgets, goals, and business objectives. Implements and maintains enterprise-wide IT system tools and ensures scalability. Follows established operating policies to mitigate risk. Typically responsible for one or more of the following responsibilities: information systems operations activities, computer operations, data entry, data control, operations support, or operating systems programming.

Enterprise Operations Manager SALARY RANGE

BASE 50%
$149,886
TOTAL 50%
$157,257
Job Level
M02
Job Code
IT10000316
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Enterprise Operations Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Enterprise Operations Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
BOOK A DEMO

12 general skills or competencies (Job family competencies) for Enterprise Operations Manager

1 Job Family Competencies – Operations Management
Proficiency Level -2
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Describes the importance of operations management in optimal production and business functions.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Collects data used by the management for daily and weekly key performance indicators evaluation.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Handles the daily activities across various functions of the operations management and business.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Collaborates with executives to establish objectives for the expansion of business relationships.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Champions in keeping the business with strong operational discipline in operations management.
See 4 More Skill Behaviors
2 Job Family Competencies – Business Continuity
Proficiency Level -3
Skill definition-Developing and executing innovative plans to ensure interoperability of business systems in the event of an emergency.
Level 1 Behaviors
(General Familiarity)
Cites examples of best practices for business continuity management.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Assists in developing plans to shorten the period of operation disruption in our organization.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Analyzes emergency responses to ensure our organization is ready for any emergency.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Delivers innovative strategies to maintain our service availability during unexpected disruptions.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Creates business continuity plans to mitigate emerging risks that affect business operations.
See 4 More Skill Behaviors
3 Enterprise Operations Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Enterprise Operations Manager
Proficiency Level - 4
5 Competency for - Enterprise Operations Manager
Proficiency Level - 5

13 soft skills or competencies (core competencies) for Enterprise Operations Manager

1 Core Competencies – Business Acumen
Proficiency Level -2
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Describes how our business makes money and our key business objectives.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Assists in designing business models and operating plans.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Analyses the business impact of demographic changes; suggests effective responses.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Consults on the selection and adjustment of the go-to-market strategy.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Builds a mentoring model to ensure a continuous increase of business sense within our business.
See 4 More Skill Behaviors
2 Core Competencies – Key Performance Indicators (KPI)
Proficiency Level -3
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Cites examples of KPIs applied at individual, team, and organizational levels.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Assists in KPI analysis and patterns discovery to support management in decision making.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Collaborates with related stakeholders to decide cross-functional KPIs.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Analyses the pros and cons of specific KPI metrics to ascertain the best course of action.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Builds and updates innovative KPI management tools to optimize KPI selection and implementation processes.
See 4 More Skill Behaviors
3 Enterprise Operations Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Enterprise Operations Manager
Proficiency Level - 4
5 Competency for - Enterprise Operations Manager
Proficiency Level - 5

Summary of Enterprise Operations Manager skills and competencies

There are 0 hard skills for Enterprise Operations Manager..
12 general skills for Enterprise Operations Manager, Operations Management, Business Continuity, Cloud Management, etc.
13 soft skills for Enterprise Operations Manager, Business Acumen, Key Performance Indicators (KPI), Business Process Improvement, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Enterprise Operations Manager, he or she needs to be proficient in Business Acumen, be skilled in Key Performance Indicators (KPI), and be proficient in Business Process Improvement.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.