8 general skills or competencies (Job family competencies) for IT Contracts Manager
Skill definition-Managing, maintaining, and upgrading software applications in an enterprise to ensure that computer systems and related services are working well.
Level 1 Behaviors
(General Familiarity)
Lists basic tools and techniques used in software administration.
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Level 2 Behaviors
(Light Experience)
Documents identified software problems and assist with issue resolution.
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Level 3 Behaviors
(Moderate Experience)
Maintains reliable operation of all computer systems and servers.
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Level 4 Behaviors
(Extensive Experience)
Oversees overall software administration and maintenance activities.
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Level 5 Behaviors
(Mastery)
Establishes best practices in administering software license contracts, maintenance, and entitlements.
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Skill definition-Applying SaaS technologies in computing product design, development, implementation, and management.
Level 1 Behaviors
(General Familiarity)
Explains the process of implementing a Software-as-a-Service solution.
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Level 2 Behaviors
(Light Experience)
Supports the transition of cloud computing databases and Software-as-a-Service technology.
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Level 3 Behaviors
(Moderate Experience)
Tests Software-as-a-Service systems to ensure optimal operations of software services.
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Level 4 Behaviors
(Extensive Experience)
Oversees the implementation of Software-as-a-Service tools and systems in the company.
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Level 5 Behaviors
(Mastery)
Leads the design and development of Software-as-a-Service products.
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12 soft skills or competencies (core competencies) for IT Contracts Manager
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Explains our key business strategies and priorities.
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Level 2 Behaviors
(Light Experience)
Reports and communicates market and competitor status regularly to the management team.
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Level 3 Behaviors
(Moderate Experience)
Implements effective marketing strategies that achieve improved business outcomes.
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Level 4 Behaviors
(Extensive Experience)
Optimizes business processes based on deep insight into various business unit functions.
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Level 5 Behaviors
(Mastery)
Evaluates industry and market trends to identify new business opportunities.
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Skill definition-Obtaining financial information and applying financial understanding to foster sound judgment and correct business decisions.
Level 1 Behaviors
(General Familiarity)
Lists and explains the roles of major financial reports.
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Level 2 Behaviors
(Light Experience)
Communicates financial information and movements effectively to senior management.
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Level 3 Behaviors
(Moderate Experience)
Reconciles figures during budgeting period and identifies variances that require immediate action.
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Level 4 Behaviors
(Extensive Experience)
Oversees all aspects of our business's monetary transactions and economic value to promote financial stability.
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Level 5 Behaviors
(Mastery)
Monitors our business's overall performance and adjusts the allocation of finances based on progress against goals.
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Summary of IT Contracts Manager skills and competencies
There are 0 hard skills for IT Contracts Manager.
8 general skills for IT Contracts Manager, Software Administration, Software as a Service (SaaS), Software Asset Management, etc.
12 soft skills for IT Contracts Manager, Business Acumen, Financial Acumen, Budgeting, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Contracts Manager, he or she needs to be proficient in Business Acumen, be skilled in Financial Acumen, and be proficient in Budgeting.