8 general skills or competencies (Job family competencies) for LAN/WAN Administrator
Skill definition-Using all IT infrastructure, hardware, software, and systems to support business operations and achieve business strategies.
Level 1 Behaviors
(General Familiarity)
Explains the purpose of service level agreements within an IT environment.
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Level 2 Behaviors
(Light Experience)
Identifies risk impacting our business to support the development of risk remediation plans for the IT environment.
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Level 3 Behaviors
(Moderate Experience)
Performs routine gap analysis to support the implementation of security controls in an enterprise IT environment.
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Level 4 Behaviors
(Extensive Experience)
Oversees corrective action plans to address security deficiencies in the IT environment.
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Level 5 Behaviors
(Mastery)
Develops and implements policies and procedures to drive continuous improvements in IT operations.
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Skill definition-Applying knowledge and techniques to design, build and maintain local area networks.
Level 1 Behaviors
(General Familiarity)
Lists local-area-network configurations, specifications, and requirements.
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Level 2 Behaviors
(Light Experience)
Participates in the maintenance of components of the LAN according to established specifications.
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Level 3 Behaviors
(Moderate Experience)
Investigates and assists with complex problems related to local area networks.
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Level 4 Behaviors
(Extensive Experience)
Oversees assigned LAN operational procedures considering system security and disaster recovery.
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Level 5 Behaviors
(Mastery)
Establishes advanced procedures to ensure an efficient operation of the local area network.
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5 soft skills or competencies (core competencies) for LAN/WAN Administrator
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists best practices and tools to maintain high accuracy and thoroughness in the workplace.
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Level 2 Behaviors
(Light Experience)
Records all appointments on the calendar to easily track daily activities.
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Level 3 Behaviors
(Moderate Experience)
Sets up processes to ensure delivery of high-quality work.
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Level 4 Behaviors
(Extensive Experience)
Employs techniques for motivating personnel to meet or exceed accuracy goals.
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Level 5 Behaviors
(Mastery)
Leads the creation of tools for enhancing and assuring accuracy.
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Skill definition-Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
Level 1 Behaviors
(General Familiarity)
Explains how initiative helps in daily work.
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Level 2 Behaviors
(Light Experience)
Recognizes own strengths and minimizes limitations in taking initiative.
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Level 3 Behaviors
(Moderate Experience)
Proposes alternative ways to achieve the project's objectives.
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Level 4 Behaviors
(Extensive Experience)
Maintains sanity in an emergency and makes a resolute decision to take corrective action.
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Level 5 Behaviors
(Mastery)
Encourages viewing setbacks or failures as learning opportunities.
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Summary of LAN/WAN Administrator skills and competencies
There are 0 hard skills for LAN/WAN Administrator.
8 general skills for LAN/WAN Administrator, IT Environment, Local Area Networks, Network Management, etc.
5 soft skills for LAN/WAN Administrator, Attention to Detail, Initiative, Multitasking, etc.
While the list totals 13 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a LAN/WAN Administrator, he or she needs to be proficient in Attention to Detail, be proficient in Initiative, and be proficient in Multitasking.