Responsible for the daily administration of a network and server environment.
Installs, configures, and maintains system software. Monitors network performance, troubleshoots issues, and deploys solutions. Documents network issues and events using standard formats. Plans and implements upgrades, patches, and new applications and equipment installation. Uses scripting and writes basic programs to automate processes. Maintains and follows disaster recovery, security, backup, and restore plans. May evaluate new tools or equipment and perform analysis/feasibility studies to guide decisions on optimizing network performance.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Network Administrator IV skill and competencie below to view definitions.
Skill definition-Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
Level 1 Behaviors
(General Familiarity)
Cites the advantages of technical support solutions in customer service.
Level 2 Behaviors
(Light Experience)
Follows standard procedures in providing technical support and escalations.
Level 3 Behaviors
(Moderate Experience)
Contributes to the improvement of technical support process to enhance customer service.
Level 4 Behaviors
(Extensive Experience)
Develops action plans to address deficiencies regarding technical support.
Level 5 Behaviors
(Mastery)
Champions the adaption of new technology and methodologies to increase technical support efficiency.
Skill definition-Applying methods and processes in executing recovery processes in response to a disaster to protect business IT infrastructure.
Level 1 Behaviors
(General Familiarity)
Compiles a list of common disasters and threats to IT infrastructure.
Level 2 Behaviors
(Light Experience)
Conducts business impact and risk analysis to identify recovery objectives.
Level 3 Behaviors
(Moderate Experience)
Develops and uses checklists to ensure established recovery plans are properly developed.
Level 4 Behaviors
(Extensive Experience)
Contributes to the establishment of best practices in disaster recovery to guide teams in natural occurrences and threats.
Level 5 Behaviors
(Mastery)
Champions the adoption of advanced tools and techniques to strengthen disaster recovery processes.
Skill definition-The identification, evaluation, and prioritization of various risks, followed by controlling practices to minimize any adverse impact.
Level 1 Behaviors
(General Familiarity)
Lists the common types of risks in a business environment.
Level 2 Behaviors
(Light Experience)
Generates the period risk status report from the system and distributes it to stakeholders.
Level 3 Behaviors
(Moderate Experience)
Partners with risk owners to drive risk mitigation by highlighting areas in need of remediation.
Level 4 Behaviors
(Extensive Experience)
Evaluates the performance of the current risk management framework; suggests enhancements and alternative solutions.
Level 5 Behaviors
(Mastery)
Establishes policies, procedures, and best practices to guide the risk management activities.
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
Level 2 Behaviors
(Light Experience)
Records all appointments on the calendar to easily track daily activities.
Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accuracy of data and details.
Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
There are 0 hard skills for Network Administrator IV.
14 general skills for Network Administrator IV, Technical Support, Disaster Recovery, IT Environment, etc.
8 soft skills for Network Administrator IV, Risk Management, Attention to Detail, Time Management, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Network Administrator IV, he or she needs to be skilled in Risk Management, be skilled in Attention to Detail, and be skilled in Time Management.
