Skills & Competencies for Network Control Center Manager

Network Control Center Manager job profile

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JOB SUMMARY for Network Control Center Manager

Manages the daily activities of a network service function to ensure efficient, reliable, and secure operations that meet users' needs.

JOB RESPONSIBILITIES for Network Control Center Manager

Directs testing, configuration changes, or upgrades to network hardware or software. Oversees monitoring of the network traffic and performance to identify and troubleshoot any issues. Leads incident response and implements standard incident management processes, including root cause analysis (RCA) of any issues to identify and deploy corrective actions. Develops capacity planning forecasts and strategies. Manages relations with vendors and service providers and monitors performance quality to ensure required service levels are delivered.

Network Control Center Manager SALARY RANGE

BASE 50%
$137,503
TOTAL 50%
$144,429
Job Level
M02
Job Code
IT10000299
Education/Degree
Bachelor's Degree
Reports To
Director

Network Control Center Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Network Control Center Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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10 general skills or competencies (Job family competencies) for Network Control Center Manager

1 Job Family Competencies – Disaster Recovery
Proficiency Level -3
Skill definition-Applying methods and processes in executing recovery processes in response to a disaster to protect business IT infrastructure.
Level 1 Behaviors
(General Familiarity)
Lists down components of an effective disaster recovery plan.
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Level 2 Behaviors
(Light Experience)
Supports the creation of business continuity and contingency plans to ensure increased security from threats.
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Level 3 Behaviors
(Moderate Experience)
Performs backup and off-site storage procedures to maintain sensitive and crucial organizational data.
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Level 4 Behaviors
(Extensive Experience)
Oversees the testing processes of applications and tools for disaster recovery preparedness.
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Level 5 Behaviors
(Mastery)
Leads the creation of sustainable disaster recovery frameworks and strategies for multiple environments.
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2 Job Family Competencies – IT Change Management
Proficiency Level -4
Skill definition-Preparing, assisting, and supporting individuals, teams, departments, and organizations as they undergo IT change.
Level 1 Behaviors
(General Familiarity)
Compiles a list of potential risks and issues in implementing changes across our business.
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Level 2 Behaviors
(Light Experience)
Informs the management of the change progress to our IT infrastructure.
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Level 3 Behaviors
(Moderate Experience)
Assesses the impacts of proposed changes to avoid unnecessary disruption in business operations.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the available methods to implement an IT change management process.
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Level 5 Behaviors
(Mastery)
Designs innovative solutions to improve the change management process.
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3 Network Control Center Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Network Control Center Manager
Proficiency Level - 4
5 Competency for - Network Control Center Manager
Proficiency Level - 5

13 soft skills or competencies (core competencies) for Network Control Center Manager

1 Core Competencies – Business Performance Management
Proficiency Level -2
Skill definition-Applying business intelligence to monitor and manage overall business performance towards goals.
Level 1 Behaviors
(General Familiarity)
Describes our organization's major strengths and weaknesses from a BPM perspective.
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Level 2 Behaviors
(Light Experience)
Enters performance-related data into the performance management dashboard.
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Level 3 Behaviors
(Moderate Experience)
Deploys business performance management solutions across the entire organization.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the performance of staff and departments to make strategic decisions about production modifications.
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Level 5 Behaviors
(Mastery)
Designs applications and systems that house performance data.
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2 Core Competencies – Budgeting
Proficiency Level -2
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and principles of budgeting operations.
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Level 2 Behaviors
(Light Experience)
Assists in developing and improving budgeting models, plans, and strategies.
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Level 3 Behaviors
(Moderate Experience)
Compares planned budgets vs. actual expenditures, identifies, reports, and explains variances.
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Level 4 Behaviors
(Extensive Experience)
Determines system capabilities and needs to improve the process for financial budgeting.
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Level 5 Behaviors
(Mastery)
Develops financial models to support the strategic improvement of our budgeting processes.
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3 Network Control Center Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Network Control Center Manager
Proficiency Level - 4
5 Competency for - Network Control Center Manager
Proficiency Level - 5

Summary of Network Control Center Manager skills and competencies

There are 0 hard skills for Network Control Center Manager..
10 general skills for Network Control Center Manager, Disaster Recovery, IT Change Management, IT Environment, etc.
13 soft skills for Network Control Center Manager, Business Performance Management, Budgeting, Planning and Organizing, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Network Control Center Manager, he or she needs to be proficient in Business Performance Management, be proficient in Budgeting, and be skilled in Planning and Organizing.

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