Skills & Competencies for Network Control Center Manager

Network Control Center Manager job profile

Book a Demo and Receive a Sample Job Profile

JOB SUMMARY for Network Control Center Manager

Manages the daily activities of a network service function to ensure efficient, reliable, and secure operations that meet users' needs.

JOB RESPONSIBILITIES for Network Control Center Manager

Directs testing, configuration changes, or upgrades to network hardware or software. Oversees monitoring of the network traffic and performance to identify and troubleshoot any issues. Leads incident response and implements standard incident management processes, including root cause analysis (RCA) of any issues to identify and deploy corrective actions. Develops capacity planning forecasts and strategies. Manages relations with vendors and service providers and monitors performance quality to ensure required service levels are delivered.

Network Control Center Manager SALARY RANGE

BASE 50%
$137,503
TOTAL 50%
$144,429
Job Level
M02
Job Code
IT10000299
Education/Degree
Bachelor's Degree
Reports To
Director

Network Control Center Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Network Control Center Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
BOOK A DEMO

10 general skills or competencies (Job family competencies) for Network Control Center Manager

1 Job Family Competencies – Disaster Recovery
Proficiency Level -3
Skill definition-Applying methods and processes in executing recovery processes in response to a disaster to protect business IT infrastructure.
Level 1 Behaviors
(General Familiarity)
Explains the importance and benefits of a proactive disaster recovery plan.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Responds to emergency network outages in alignment with disaster recovery plans.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Implements disaster recovery solutions and backup procedures to maintain full business continuity.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Develops standard operating procedures for network outages and disasters to streamline recovery actions.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Designs metrics to evaluate the effectiveness of disaster recovery strategies and processes.
See 4 More Skill Behaviors
2 Job Family Competencies – IT Change Management
Proficiency Level -4
Skill definition-Preparing, assisting, and supporting individuals, teams, departments, and organizations as they undergo IT change.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and components of change management strategy.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Reports the monthly value delivered by the change management process to the committee.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Implements change management plans to improve organizational process design.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Leverages advanced tools and techniques to automate change management processes.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops and executes change management strategies to maximize our system efficiency.
See 4 More Skill Behaviors
3 Network Control Center Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Network Control Center Manager
Proficiency Level - 4
5 Competency for - Network Control Center Manager
Proficiency Level - 5

13 soft skills or competencies (core competencies) for Network Control Center Manager

1 Core Competencies – Business Performance Management
Proficiency Level -2
Skill definition-Applying business intelligence to monitor and manage overall business performance towards goals.
Level 1 Behaviors
(General Familiarity)
Explains the integral role business performance management plays in an organization.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Keeps a clear idea of work responsibilities and the standards of work expected of own business unit.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Handles past performance review, business practices evaluation, and potential solutions research.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Monitors a business performance system to manage all financial processes.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Measures the efficiency and success of initiatives by monitoring reports, analytics, and KPIs.
See 4 More Skill Behaviors
2 Core Competencies – Budgeting
Proficiency Level -2
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the different purposes and uses of our organization's budgets.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Produces budget reports showing planned vs. actual variances highlighted and explained.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Reviews and helps approve major budget adjustments to negotiate and reconcile line variances.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Monitors budgeting processes to ensure adherence to our organization's financial practices and standards.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes operating procedures to guide the consistency and repeatability of our budgeting processes.
See 4 More Skill Behaviors
3 Network Control Center Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Network Control Center Manager
Proficiency Level - 4
5 Competency for - Network Control Center Manager
Proficiency Level - 5

Summary of Network Control Center Manager skills and competencies

There are 0 hard skills for Network Control Center Manager..
10 general skills for Network Control Center Manager, Disaster Recovery, IT Change Management, IT Environment, etc.
13 soft skills for Network Control Center Manager, Business Performance Management, Budgeting, Planning and Organizing, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Network Control Center Manager, he or she needs to be proficient in Business Performance Management, be proficient in Budgeting, and be skilled in Planning and Organizing.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.