Administers and maintains the organization's websites.
Monitors site traffic and performance and recommends changes in the site's technical architecture to ensure that the website remains responsive, stable, and secure. Maintains and administers websites by screening content for consistency and accuracy. Maintains related hardware and software, installs upgrades, and resolves system errors as they arise. Ensures the website is properly integrated with related computer systems and back-end processes.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Web Administrator I skill and competencie below to view definitions.
Skill definition-Utilizing the latest approaches and advanced tools to anticipate, diagnose, and resolve technical issues and concerns.
Level 1 Behaviors
(General Familiarity)
Describes key principles in troubleshooting customer issues and technical needs.
Level 2 Behaviors
(Light Experience)
Collects and reports recurring technical problems to identify root causes.
Level 3 Behaviors
(Moderate Experience)
Executes guidelines and standards in troubleshooting to ensure good customer service.
Level 4 Behaviors
(Extensive Experience)
Oversees the facilitation of technical troubleshooting functions, including installation and repairs.
Level 5 Behaviors
(Mastery)
Builds a monitoring system to manage the troubleshooting process and ensure adherence to standard processes.
Skill definition-Using a set of defined strategies, methods, and tools to obtain, manage, store, and deliver information in various formats across our business.
Level 1 Behaviors
(General Familiarity)
Documents content management methods and terminologies.
Level 2 Behaviors
(Light Experience)
Follows established procedures in collecting organizational process information.
Level 3 Behaviors
(Moderate Experience)
Contributes to the establishment of best practices for content management.
Level 4 Behaviors
(Extensive Experience)
Directs the development and implementation of content management strategy to drive business growth.
Level 5 Behaviors
(Mastery)
Develops and implements sustainable processes and standards for content management.
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Explains why attention to detail plays an important role in own function or unit.
Level 2 Behaviors
(Light Experience)
Processes limited amounts of detailed information with reasonable accuracy.
Level 3 Behaviors
(Moderate Experience)
Processes large quantities of detailed information with high levels of accuracy.
Level 4 Behaviors
(Extensive Experience)
Demonstrates expertise in quality assurance tools, techniques, and standards.
Level 5 Behaviors
(Mastery)
Designs techniques for measuring the cost and impact of errors.
Skill definition-Managing and setting priorities, goals, and timetables to boost productivity and efficiency in completing tasks.
Level 1 Behaviors
(General Familiarity)
Describes how to utilize a time management matrix for efficient completion of most important tasks.
Level 2 Behaviors
(Light Experience)
Classifies assigned tasks into specific, smaller, and more achievable goals.
Level 3 Behaviors
(Moderate Experience)
Executes work plans to manage workflow and track milestones to completion.
Level 4 Behaviors
(Extensive Experience)
Develops best techniques and methods to improve time management throughout our business.
Level 5 Behaviors
(Mastery)
Establishes a time management matrix to reprioritize the importance of current and upcoming tasks.
There are 0 hard skills for Web Administrator I.
10 general skills for Web Administrator I, Technical Troubleshooting, Content Management, Cybersecurity, etc.
5 soft skills for Web Administrator I, Attention to Detail, Time Management, Initiative, etc.
While the list totals 15 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Web Administrator I, he or she needs to be skilled in Attention to Detail, be proficient in Time Management, and be proficient in Initiative.
