Administers and maintains the organization's websites.
Monitors site traffic and performance and recommends changes in the site's technical architecture to ensure that the website remains responsive, stable, and secure. Maintains and administers websites by screening content for consistency and accuracy. Maintains related hardware and software, installs upgrades, and resolves system errors as they arise. Ensures the website is properly integrated with related computer systems and back-end processes.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Web Administrator II skill and competencie below to view definitions.
Skill definition-Utilizing the latest approaches and advanced tools to anticipate, diagnose, and resolve technical issues and concerns.
Level 1 Behaviors
(General Familiarity)
Explains the importance of technical troubleshooting in customer service.
Level 2 Behaviors
(Light Experience)
Supports the execution of solution plans to troubleshoot common technical questions and inquiries.
Level 3 Behaviors
(Moderate Experience)
Tests new troubleshooting methods to ensure the effectiveness of solving customer concerns.
Level 4 Behaviors
(Extensive Experience)
Recommends improvement to existing troubleshooting process to maximize customer operational excellence.
Level 5 Behaviors
(Mastery)
Develops programs and methods to enhance our organization's technical troubleshooting capabilities.
Skill definition-Using a set of defined strategies, methods, and tools to obtain, manage, store, and deliver information in various formats across our business.
Level 1 Behaviors
(General Familiarity)
Lists basic functions and features of content management systems.
Level 2 Behaviors
(Light Experience)
Informs the management of the latest trends and advancements in content management.
Level 3 Behaviors
(Moderate Experience)
Monitors the content performance of our applications and shares insights with management.
Level 4 Behaviors
(Extensive Experience)
Provides editorial oversight and approves the content for publication.
Level 5 Behaviors
(Mastery)
Generates innovative plans to streamline the content delivery process within our organization.
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists best practices and tools to maintain high accuracy and thoroughness in the workplace.
Level 2 Behaviors
(Light Experience)
Uses checklists to ensure that information goes out error-free.
Level 3 Behaviors
(Moderate Experience)
Suggests solutions to issues that arise while executing the tasks.
Level 4 Behaviors
(Extensive Experience)
Employs techniques for motivating personnel to meet or exceed accuracy goals.
Level 5 Behaviors
(Mastery)
Leads the creation of tools for enhancing and assuring accuracy.
Skill definition-Managing and setting priorities, goals, and timetables to boost productivity and efficiency in completing tasks.
Level 1 Behaviors
(General Familiarity)
Explains the importance of time management in driving the overall productivity of our business.
Level 2 Behaviors
(Light Experience)
Follows an updated calendar to list and complete tasks and assignments according to priority level.
Level 3 Behaviors
(Moderate Experience)
Utilizes departmental tools and best practices to organize tasks effectively and productively.
Level 4 Behaviors
(Extensive Experience)
Manages teams in streamlining work-related tasks to prioritize highest value tasks firsts.
Level 5 Behaviors
(Mastery)
Leads transformational changes to work plans to drive the proper utilization of time and resources.
There are 0 hard skills for Web Administrator II.
10 general skills for Web Administrator II, Technical Troubleshooting, Content Management, Cybersecurity, etc.
6 soft skills for Web Administrator II, Attention to Detail, Time Management, Problem Solving, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Web Administrator II, he or she needs to be skilled in Attention to Detail, be skilled in Time Management, and be proficient in Problem Solving.
