Administers and maintains the organization's websites.
Monitors site traffic and performance and recommends changes in the site's technical architecture to ensure that the website remains responsive, stable, and secure. Maintains and administers websites by screening content for consistency and accuracy. Maintains related hardware and software, installs upgrades, and resolves system errors as they arise. Ensures the website is properly integrated with related computer systems and back-end processes.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Web Administrator II skill and competencie below to view definitions.
Skill definition-Utilizing the latest approaches and advanced tools to anticipate, diagnose, and resolve technical issues and concerns.
Level 1 Behaviors
(General Familiarity)
Cites examples of basic troubleshooting steps for general technical issues.
Level 2 Behaviors
(Light Experience)
Applies basic troubleshooting methods to resolve technical issues from customer queries.
Level 3 Behaviors
(Moderate Experience)
Diagnoses and resolves complex technical problems with troubleshooting devices.
Level 4 Behaviors
(Extensive Experience)
Creates troubleshooting guidelines to help staff tackle technical problems efficiently and effectively.
Level 5 Behaviors
(Mastery)
Adapts to new trends and technologies to provide effective and helpful technical troubleshooting support.
Skill definition-Using a set of defined strategies, methods, and tools to obtain, manage, store, and deliver information in various formats across our business.
Level 1 Behaviors
(General Familiarity)
Names different types of the content management systems, such as digital asset management systems.
Level 2 Behaviors
(Light Experience)
Uses content management tools to support the setup and maintenance of our website.
Level 3 Behaviors
(Moderate Experience)
Optimizes our business's content management system to increase workflow efficiency.
Level 4 Behaviors
(Extensive Experience)
Provides training to stakeholders regarding the benefits of using a content management system.
Level 5 Behaviors
(Mastery)
Shapes content management strategies and processes that promote project initiatives.
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists the traits of an employee showing great attention to detail.
Level 2 Behaviors
(Light Experience)
Utilizes specific approaches and tools for checking and cross-checking outputs.
Level 3 Behaviors
(Moderate Experience)
Uses tools to organize and monitor work progress.
Level 4 Behaviors
(Extensive Experience)
Manages training to improve staffs' concentration and attention to detail.
Level 5 Behaviors
(Mastery)
Learns from previous works' strengths and weaknesses to guide new projects.
Skill definition-Managing and setting priorities, goals, and timetables to boost productivity and efficiency in completing tasks.
Level 1 Behaviors
(General Familiarity)
Lists basic planning tools and applications used in tracking and organizing time and tasks visually.
Level 2 Behaviors
(Light Experience)
Seeks all resources needed to accomplish a task efficiently and effectively.
Level 3 Behaviors
(Moderate Experience)
Works closely with colleagues to identify and reduce interruptions and barriers to time utilization.
Level 4 Behaviors
(Extensive Experience)
Provides strategic direction to the workforce in managing time to avoid low-value work.
Level 5 Behaviors
(Mastery)
Monitors the performance of business units to determine and eliminate deviations from priorities.
There are 0 hard skills for Web Administrator II.
10 general skills for Web Administrator II, Technical Troubleshooting, Content Management, Cybersecurity, etc.
6 soft skills for Web Administrator II, Attention to Detail, Time Management, Problem Solving, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Web Administrator II, he or she needs to be skilled in Attention to Detail, be skilled in Time Management, and be proficient in Problem Solving.
