Skills & Competencies for Disability Claims Examiner III

Disability Claims Examiner III job profile

JOB SUMMARY for Disability Claims Examiner III

Reviews, evaluates and processes disability insurance claims according to procedure and practice.

JOB RESPONSIBILITIES for Disability Claims Examiner III

Examines claims material to ensure insurance coverage and validity. Has contact with agents, claimants, and policy holders.

Disability Claims Examiner III SALARY RANGE

BASE 50%

$74,632

TOTAL 50%

$78,289
JOB LEVEL
P02
JOB CODE
FA06000843
EDUCATION/DEGREE
Bachelor's Degree
REPORTS TO
Supervisor/Manager

Disability Claims Examiner III Skills and Competencies List

Proficiency Levels and Behavioural Indicators

Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.

Check each Disability Claims Examiner III skill and competencie below to view definitions.

10 general skills or competencies (Job family competencies) for Disability Claims Examiner III

Industry Competencies – Insurance Industry

Proficiency Level - 2

Skill definition-Applying knowledge of the insurance industry to provide risk management services and protection to various individuals from financial loss.

Level 1 Behaviors

(General Familiarity)

Names the commonly used tools and techniques for insurance planning and risk management.

Level 2 Behaviors

(Light Experience)

Reports any discrepancies encountered in reviewing policy records and documentation.

Level 3 Behaviors

(Moderate Experience)

Works with insurance agents and team members to update and process insurance policies.

Level 4 Behaviors

(Extensive Experience)

Recommends alternative insurance claims processing methods to minimize operational costs.

Level 5 Behaviors

(Mastery)

Stays abreast of the changes in insurance industry laws to ensure our product and service adherence.

Industry Competencies – Insurance Legal and Regulatory Environment

Proficiency Level - 2

Skill definition-Creating, executing, and adhering to state and federal laws governing insurance operations to ensure financial security and consumer protection.

Level 1 Behaviors

(General Familiarity)

Explains the application of insurance regulatory laws to avoid civil penalties and license suspension.

Level 2 Behaviors

(Light Experience)

Supports the execution of a legal and regulatory framework to promote strict insurance compliance.

Level 3 Behaviors

(Moderate Experience)

Performs compliance reviews to determine possible violations and deficiencies in insurance regulations.

Level 4 Behaviors

(Extensive Experience)

Trains teams on new laws and regulations to reduce liability risks and compliance violations.

Level 5 Behaviors

(Mastery)

Establishes best practices in creating insurance laws and regulations to prevent frauds and malpractices.

Industry Competencies – Disability Claims Examiner III
Proficiency Level - 3
Disability Claims Examiner III – Skill and Competency
Proficiency Level - 4
Competency for – Disability Claims Examiner III
Proficiency Level - 5
10 soft skills or competencies (core competencies) for Disability Claims Examiner III

Core Competencies – Gathering Information

Proficiency Level - 2

Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.

Level 1 Behaviors

(General Familiarity)

Names commonly used tools and techniques for data collection.

Level 2 Behaviors

(Light Experience)

Obtains needed information by asking skillful and persistent questions.

Level 3 Behaviors

(Moderate Experience)

Utilizes various tools and technologies to validate information acquired from different sources.

Level 4 Behaviors

(Extensive Experience)

Synthesizes information from various sources to enable strategic decision-making by our leadership.

Level 5 Behaviors

(Mastery)

Takes steps to ensure that the intellectual property rights of others are not violated.

Core Competencies – Standard Operating Procedures (SOP)

Proficiency Level - 2

Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.

Level 1 Behaviors

(General Familiarity)

Lists the typical processes of SOP development.

Level 2 Behaviors

(Light Experience)

Supports the analysis of our business and operations processes for SOP design and development.

Level 3 Behaviors

(Moderate Experience)

Researches new tools and techniques for SOP daily management.

Level 4 Behaviors

(Extensive Experience)

Resolves complex issues arising from SOP practices; develops preventative solutions accordingly.

Level 5 Behaviors

(Mastery)

Monitors industry for SOP trends and best practices; makes recommendations about those that benefit our business.

Core Competencies – Disability Claims Examiner III
Proficiency Level - 3
Disability Claims Examiner III – Skill and Competency
Proficiency Level - 4
Competency for – Disability Claims Examiner III
Proficiency Level - 5

Summary of Disability Claims Examiner III skills and competencies

There are 10 hard skills for Disability Claims Examiner III, Insurance Industry, Insurance Legal and Regulatory Environment, Health Insurance, etc.
0 general skills for Disability Claims Examiner III.
10 soft skills for Disability Claims Examiner III, Gathering Information, Standard Operating Procedures (SOP), Risk Management, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Disability Claims Examiner III, he or she needs to be proficient in Gathering Information, be proficient in Standard Operating Procedures (SOP), and be proficient in Risk Management.

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