15 general skills or competencies (Job family competencies) for IT Project Manager I
Skill definition-Examining internal processes within a business to increase efficiency and align with the business goals.
Level 1 Behaviors
(General Familiarity)
Describes the common frameworks of successful business process analysis.
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Level 2 Behaviors
(Light Experience)
Applies workflow management software to map out the business process.
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Level 3 Behaviors
(Moderate Experience)
Executes activities related to business process analysis to produce data insights.
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Level 4 Behaviors
(Extensive Experience)
Establishes business analyses to support the business decision-making process.
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Level 5 Behaviors
(Mastery)
Advocates innovative solutions and methods to improve the efficiency of business process analyses.
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Skill definition-Automating and integrating the efforts of IT operations and development teams to deliver software applications faster.
Level 1 Behaviors
(General Familiarity)
Cites examples of industry best practices in a DevOps environment.
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Level 2 Behaviors
(Light Experience)
Applies modern DevOps practices and methodologies to enhance the flow of the project life cycle.
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Level 3 Behaviors
(Moderate Experience)
Defines and implements DevOps metrics to measure DevOps effectiveness.
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Level 4 Behaviors
(Extensive Experience)
Introduces internal DevOps tools to automate processes and make the department more efficient.
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Level 5 Behaviors
(Mastery)
Advocates a continuous feedback system to enable the team to improve processes and incorporate client feedback.
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8 soft skills or competencies (core competencies) for IT Project Manager I
Skill definition-Continuously maintaining and improving the quality of a product/service to meet the changing client needs and create value.
Level 1 Behaviors
(General Familiarity)
Aims to add value to every work assignment and shares input on quality improvement efforts.
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Level 2 Behaviors
(Light Experience)
Applies comprehensive knowledge to maintain quality focus.
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Level 3 Behaviors
(Moderate Experience)
Analyzes project data, time, and resources to implement quality process changes.
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Level 4 Behaviors
(Extensive Experience)
Develops expertise in quality assurance tools, techniques, and standards.
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Level 5 Behaviors
(Mastery)
Designs tools and procedures to evaluate the quality of services or products.
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Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
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Level 2 Behaviors
(Light Experience)
Records all appointments on the calendar to easily track daily activities.
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Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accuracy of data and details.
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Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
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Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
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Summary of IT Project Manager I skills and competencies
There are 0 hard skills for IT Project Manager I.
15 general skills for IT Project Manager I, Business Process Analysis, DevOps, Change Management, etc.
8 soft skills for IT Project Manager I, Quality Focus, Attention to Detail, Working under Pressure, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Project Manager I, he or she needs to be proficient in Quality Focus, be proficient in Attention to Detail, and be proficient in Working under Pressure.