11 general skills or competencies (Job family competencies) for Program Management Office Analyst II
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Documents change management controls, procedures, and requirements.
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Level 2 Behaviors
(Light Experience)
Compiles change readiness findings to support the overall change project.
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Level 3 Behaviors
(Moderate Experience)
Implements change management programs to improve operating efficiency.
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Level 4 Behaviors
(Extensive Experience)
Formulates operational and business workflow changes to maximize change adoption.
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Level 5 Behaviors
(Mastery)
Establishes standard operating procedures to improve change and request management.
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Skill definition-Developing schedule, assigning resources to tasks, managing budget, and keeping project plans on time.
Level 1 Behaviors
(General Familiarity)
Identifies the principles and practices of project management with Microsoft Project.
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Level 2 Behaviors
(Light Experience)
Tracks completed work at assigned projects using Microsoft Project software.
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Level 3 Behaviors
(Moderate Experience)
Utilizes Microsoft Project software to manage the schedule of project plans.
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Level 4 Behaviors
(Extensive Experience)
Oversees the Microsoft Project to provide guidance based on operational objectives.
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Level 5 Behaviors
(Mastery)
Promotes the new features and versions of Microsoft Project to align various project plans.
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7 soft skills or competencies (core competencies) for Program Management Office Analyst II
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Names our key stakeholders from a business value chain perspective.
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Level 2 Behaviors
(Light Experience)
Supports the planning, implementation, and management of training programs that foster process improvements.
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Level 3 Behaviors
(Moderate Experience)
Participates in the redesign of organizational structures to reflect business priorities.
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Level 4 Behaviors
(Extensive Experience)
Trains others on various business and operation topics.
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Level 5 Behaviors
(Mastery)
Forecasts the short-term and long-term impact of various business cases on P&L performance.
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Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Lists some typical KPIs from own industry, business, and function.
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Level 2 Behaviors
(Light Experience)
Produces standard and ad-hoc KPI reports following standard procedures.
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Level 3 Behaviors
(Moderate Experience)
Participates in regular KPI reviews to evaluate goals, performance, and growth opportunities.
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Level 4 Behaviors
(Extensive Experience)
Works with external stakeholders, such as key clients and vendors to determine complicated KPIs.
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Level 5 Behaviors
(Mastery)
Reports on up to date industry and market benchmarks and trends in KPI best practices.
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Summary of Program Management Office Analyst II skills and competencies
There are 0 hard skills for Program Management Office Analyst II..
11 general skills for Program Management Office Analyst II, Change Management, Microsoft Project, Program Management, etc.
7 soft skills for Program Management Office Analyst II, Business Acumen, Key Performance Indicators (KPI), Process Improvement, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Program Management Office Analyst II, he or she needs to be proficient in Business Acumen, be proficient in Key Performance Indicators (KPI), and be proficient in Process Improvement.