Skills & Competencies for Program Management Office Director
Program Management Office Director job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Program Management Office Director
Directs and oversees the Program Management Office (PMO) to ensure programs and projects meet organization goals and requirements.
JOB RESPONSIBILITIES for Program Management Office Director
Develops and implements PMO processes and policies, directs project management staff, and works with other department leaders to define, prioritize, and develop projects and programs.
Program Management Office Director SALARY RANGE
BASE 50%
$194,783
TOTAL 50%
$225,449
Job Level
M04
Job Code
IT10000366
Education/Degree
Bachelor's Degree
Reports To
Top Management
Program Management Office Director Skills and Competencies List
10 general skills or competencies (Job family competencies) for Program Management Office Director
1
Job Family Competencies –
Change Management
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Follows change management processes for various implementation projects.
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Level 2 Behaviors
(Light Experience)
Identifies the client's business processes to support process change management.
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Level 3 Behaviors
(Moderate Experience)
Uses various management approaches to improve customer service and efficiencies.
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Level 4 Behaviors
(Extensive Experience)
Recommends operational and business workflow changes to strengthen the management plan.
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Level 5 Behaviors
(Mastery)
Monitors business trends and emerging technological changes to adopt new processes and improvements.
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2
Job Family Competencies –
Program Management
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Discusses the techniques for planning, monitoring, and controlling a program.
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Level 2 Behaviors
(Light Experience)
Participates in detailed planning for specific program management.
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Level 3 Behaviors
(Moderate Experience)
Prepares reports and program performance to meet the strategic objectives.
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Level 4 Behaviors
(Extensive Experience)
Oversees the program management strategies to address areas of concern or potential gaps.
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Level 5 Behaviors
(Mastery)
Designs robust contingency management plans to solve complex issues that impact the program.
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3
Program Management Office Director
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Program Management Office Director
Proficiency Level - 4
5
Competency for -
Program Management Office Director
Proficiency Level - 5
15 soft skills or competencies (core competencies) for Program Management Office Director
1
Core Competencies –
Business Acumen
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Explains our key business strategies and priorities.
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Level 2 Behaviors
(Light Experience)
Reports and communicates market and competitor status regularly to the management team.
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Level 3 Behaviors
(Moderate Experience)
Evaluates supply chain efficiency with an eye toward improving shortcomings.
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Level 4 Behaviors
(Extensive Experience)
Leverages the latest technologies and tools that enhance business analytics.
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Level 5 Behaviors
(Mastery)
Designs and implements feedback loops to identify and promptly address business problems.
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2
Core Competencies –
Quality Management
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Explains the evolution and popular methodologies of quality management.
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Level 2 Behaviors
(Light Experience)
Identifies quality assurance issues per defined process and prepares appropriate reporting to management.
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Level 3 Behaviors
(Moderate Experience)
Maintains compliance with established quality standards such as ISO 9000, Six Sigma, etc.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the investigation and resolution of quality incidents, process deviation, and product defects.
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Level 5 Behaviors
(Mastery)
Leads our organizational change management efforts to enhance quality management.
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3
Program Management Office Director
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Program Management Office Director
Proficiency Level - 4
5
Competency for -
Program Management Office Director
Proficiency Level - 5
Summary of Program Management Office Director skills and competencies
There are 0 hard skills for Program Management Office Director.
10 general skills for Program Management Office Director, Change Management, Program Management, Project Cost Management, etc.
15 soft skills for Program Management Office Director, Business Acumen, Quality Management, Resource Management, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Program Management Office Director, he or she needs to be skilled in Business Acumen, be skilled in Quality Management, and be skilled in Resource Management.
10 general skills for Program Management Office Director, Change Management, Program Management, Project Cost Management, etc.
15 soft skills for Program Management Office Director, Business Acumen, Quality Management, Resource Management, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Program Management Office Director, he or she needs to be skilled in Business Acumen, be skilled in Quality Management, and be skilled in Resource Management.
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