Directs and oversees the Program Management Office (PMO) to ensure programs and projects meet organization goals and requirements.
Develops and implements PMO processes and policies, directs project management staff, and works with other department leaders to define, prioritize, and develop projects and programs.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Program Management Office Director skill and competencie below to view definitions.
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Describes the change management basic principles and concepts.
Level 2 Behaviors
(Light Experience)
Assists in the implementation of change management to identify process gaps.
Level 3 Behaviors
(Moderate Experience)
Communicates procedural changes to prevent substantial delays in implementation.
Level 4 Behaviors
(Extensive Experience)
Evaluates significant change activities to prevent crises and unfavorable events.
Level 5 Behaviors
(Mastery)
Constructs a plan to provide strategic change management throughout the development lifecycle.
Skill definition-Planning, managing, and executing multiple related projects mapped to business objectives that improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Cites the essential program management software and tools for Enterprise Project Management.
Level 2 Behaviors
(Light Experience)
Applies program management software solutions and technology.
Level 3 Behaviors
(Moderate Experience)
Determines program resolutions to reduce the impact on the management and direction of the program.
Level 4 Behaviors
(Extensive Experience)
Implements communication strategies to maintain management awareness of program progress and issues.
Level 5 Behaviors
(Mastery)
Builds strategic plans to improve management of the overall program and alignment of best practices.
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Describes how our business makes money and our key business objectives.
Level 2 Behaviors
(Light Experience)
Assists in designing business models and operating plans.
Level 3 Behaviors
(Moderate Experience)
Analyses the business impact of demographic changes; suggests effective responses.
Level 4 Behaviors
(Extensive Experience)
Consults on the selection and adjustment of the go-to-market strategy.
Level 5 Behaviors
(Mastery)
Builds a mentoring model to ensure a continuous increase of business sense within our business.
Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Describes how operational activities and quality management practices fit together to achieve the desired outcomes.
Level 2 Behaviors
(Light Experience)
Assists in identifying and planning the quality standards for our business's products and services.
Level 3 Behaviors
(Moderate Experience)
Analyses the effectiveness of quality metrics to drive quality improvement efforts.
Level 4 Behaviors
(Extensive Experience)
Consults in implementing quality policies, procedures, and metrics to enhance quality management.
Level 5 Behaviors
(Mastery)
Champions the implementation of the latest quality management tools, technologies, and methodologies to improve quality performance.
There are 0 hard skills for Program Management Office Director.
10 general skills for Program Management Office Director, Change Management, Program Management, Project Cost Management, etc.
15 soft skills for Program Management Office Director, Business Acumen, Quality Management, Resource Management, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Program Management Office Director, he or she needs to be skilled in Business Acumen, be skilled in Quality Management, and be skilled in Resource Management.
