Manages the daily operations of one or more residential properties or communities.
Oversees sales/leasing, tenant relations, maintenance, and other support activities. May be responsible for managing property budgets, collections and/or property improvement initiatives.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Residential Property Manager I skill and competencie below to view definitions.
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Lists the operations guidelines established within the company management agreement.
Level 2 Behaviors
(Light Experience)
Reports the daily operations metrics to provide management with the status of service issues.
Level 3 Behaviors
(Moderate Experience)
Suggests improvement in the processes and works to improve quality, productivity, and efficiency.
Level 4 Behaviors
(Extensive Experience)
Partners with the operations management team to ensure various plans are executed as designed.
Level 5 Behaviors
(Mastery)
Promotes advanced tools, techniques, and methods to manage production processes and service delivery.
Skill definition-Maintaining, restoring, and improving the functionality of the building to ensure a safe, functional, and comfortable environment.
Level 1 Behaviors
(General Familiarity)
Identifies necessary equipment used for fixing operational problems within the building.
Level 2 Behaviors
(Light Experience)
Informs the management of any safety concerns regarding equipment, grounds, and buildings.
Level 3 Behaviors
(Moderate Experience)
Reviews maintenance calendars to ensure the building remains in good operating condition.
Level 4 Behaviors
(Extensive Experience)
Leads preventative and corrective maintenance to avoid building system breakdowns.
Level 5 Behaviors
(Mastery)
Monitors inspection and maintenance activities to ensure building operations align with our organization's objectives.
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the importance of budget reporting and forecasting in our workplace.
Level 2 Behaviors
(Light Experience)
Supplies supporting information and justification for major line items.
Level 3 Behaviors
(Moderate Experience)
Utilizes software tools and applications to forecast our annual budget accurately.
Level 4 Behaviors
(Extensive Experience)
Provides in-depth training to our entire organization about the zero based budgeting methodology.
Level 5 Behaviors
(Mastery)
Introduces technologies, policies, and programs for more effective budget management.
Skill definition-Applying principles, practices and guidelines to interact and build a good business relationship with customers.
Level 1 Behaviors
(General Familiarity)
Lists standard customer relationship management tools.
Level 2 Behaviors
(Light Experience)
Supports customer relationship management goals to understand the pipeline of sales or prospects.
Level 3 Behaviors
(Moderate Experience)
Utilizes customer relationship management applications and tools to keep track of sales.
Level 4 Behaviors
(Extensive Experience)
Optimizes Customer data platform to understand customers' preferences and demands better.
Level 5 Behaviors
(Mastery)
Leads operational excellence to improve customer service and marketing.
There are 0 hard skills for Residential Property Manager I.
9 general skills for Residential Property Manager I, Operations Management, Building Maintenance, Facilities Management, etc.
11 soft skills for Residential Property Manager I, Budgeting, Customer Relationship Management, Planning and Organizing, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Residential Property Manager I, he or she needs to be proficient in Budgeting, be proficient in Customer Relationship Management, and be proficient in Planning and Organizing.
