Manages the daily operations of one or more residential properties or communities.
Oversees sales/leasing, tenant relations, maintenance, and other support activities. May be responsible for managing property budgets, collections and/or property improvement initiatives.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Residential Property Manager I skill and competencie below to view definitions.
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Describes the importance of operations management in optimal production and business functions.
Level 2 Behaviors
(Light Experience)
Collects data used by the management for daily and weekly key performance indicators evaluation.
Level 3 Behaviors
(Moderate Experience)
Handles the daily activities across various functions of the operations management and business.
Level 4 Behaviors
(Extensive Experience)
Guides operations management decision-support activities to focus on strategies.
Level 5 Behaviors
(Mastery)
Champions in keeping the business with strong operational discipline in operations management.
Skill definition-Maintaining, restoring, and improving the functionality of the building to ensure a safe, functional, and comfortable environment.
Level 1 Behaviors
(General Familiarity)
Cites best practices and methods used to maintain and repair building systems.
Level 2 Behaviors
(Light Experience)
Conducts and performs preventative maintenance of building equipment, such as mechanical systems.
Level 3 Behaviors
(Moderate Experience)
Executes maintenance and repair of various building systems in compliance with safety standards.
Level 4 Behaviors
(Extensive Experience)
Collaborates with the operations team to coordinate building maintenance needs and identify corrective action plans.
Level 5 Behaviors
(Mastery)
Develops standard operating procedures to preserve the functional condition of the building services.
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and principles of budgeting operations.
Level 2 Behaviors
(Light Experience)
Assists in developing and improving budgeting models, plans, and strategies.
Level 3 Behaviors
(Moderate Experience)
Compares planned budgets vs. actual expenditures, identifies, reports, and explains variances.
Level 4 Behaviors
(Extensive Experience)
Determines system capabilities and needs to improve the process for financial budgeting.
Level 5 Behaviors
(Mastery)
Adapts relevant industry trends on techniques in financial budgeting in our organization.
Skill definition-Applying principles, practices and guidelines to interact and build a good business relationship with customers.
Level 1 Behaviors
(General Familiarity)
Cites examples of different types of CRM solutions.
Level 2 Behaviors
(Light Experience)
Applies statistical methods to analyze and gather customer data.
Level 3 Behaviors
(Moderate Experience)
Analyzes customer data collected through multiple sources to make more informed decisions.
Level 4 Behaviors
(Extensive Experience)
Delivers a collaborative approach to provide timely and accurate processing of orders and requests.
Level 5 Behaviors
(Mastery)
Creates a holistic view of a business' customers to increase referrals from existing clients.
There are 0 hard skills for Residential Property Manager I.
9 general skills for Residential Property Manager I, Operations Management, Building Maintenance, Facilities Management, etc.
11 soft skills for Residential Property Manager I, Budgeting, Customer Relationship Management, Planning and Organizing, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Residential Property Manager I, he or she needs to be proficient in Budgeting, be proficient in Customer Relationship Management, and be proficient in Planning and Organizing.
