Manages the daily operations of one or more residential properties or communities.
Oversees sales/leasing, tenant relations, maintenance, and other support activities. May be responsible for managing property budgets, collections and/or property improvement initiatives.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Residential Property Manager I skill and competencie below to view definitions.
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Explains the operations protocols to be able to contribute to its goals and objectives.
Level 2 Behaviors
(Light Experience)
Gathers insights to support the continuous improvement of business operations.
Level 3 Behaviors
(Moderate Experience)
Submits regular operations performance reports to evaluate the production performance.
Level 4 Behaviors
(Extensive Experience)
Oversees the operations departments to align with our organization's strategic goals.
Level 5 Behaviors
(Mastery)
Establishes strategies to drive effective operations management and improve company profits.
Skill definition-Maintaining, restoring, and improving the functionality of the building to ensure a safe, functional, and comfortable environment.
Level 1 Behaviors
(General Familiarity)
Explains how to operate a computerized building permit processing system.
Level 2 Behaviors
(Light Experience)
Identifies building and facility maintenance issues to complete repairs, operations, and project work.
Level 3 Behaviors
(Moderate Experience)
Performs standard preventive maintenance procedures used in ensuring building's upkeep.
Level 4 Behaviors
(Extensive Experience)
Keeps facility in proper working order by inspecting building and grounds for maintenance issues.
Level 5 Behaviors
(Mastery)
Generates effective maintenance programs and plans to reduce component failures and service interruptions.
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the different purposes and uses of our organization's budgets.
Level 2 Behaviors
(Light Experience)
Produces budget reports showing planned vs. actual variances highlighted and explained.
Level 3 Behaviors
(Moderate Experience)
Reviews and helps approve major budget adjustments to negotiate and reconcile line variances.
Level 4 Behaviors
(Extensive Experience)
Monitors budgeting processes to ensure adherence to our organization's financial practices and standards.
Level 5 Behaviors
(Mastery)
Forecasts asset needs to leverage available inventory and data compilation for annual budgeting.
Skill definition-Applying principles, practices and guidelines to interact and build a good business relationship with customers.
Level 1 Behaviors
(General Familiarity)
Gathers client information, past sales, and previous marketing efforts.
Level 2 Behaviors
(Light Experience)
Identifies sales opportunities to reduce customer complaints and defection.
Level 3 Behaviors
(Moderate Experience)
Resolves customer relationship management issues to offer better support and increase retention.
Level 4 Behaviors
(Extensive Experience)
Manages marketing campaigns to conduct business and generate revenue.
Level 5 Behaviors
(Mastery)
Improves customization of marketing to meet customers' needs and interests.
There are 0 hard skills for Residential Property Manager I.
9 general skills for Residential Property Manager I, Operations Management, Building Maintenance, Facilities Management, etc.
11 soft skills for Residential Property Manager I, Budgeting, Customer Relationship Management, Planning and Organizing, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Residential Property Manager I, he or she needs to be proficient in Budgeting, be proficient in Customer Relationship Management, and be proficient in Planning and Organizing.
