Oversees operations and staffing for the produce department within a grocery store.
Ensures quality and freshness of all produce, suggests changes to inventory and pricing, and purchases supplies when needed. Monitors quality of goods and service. Responsible for department staff training, assignments, and scheduling.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Produce Manager skill and competencie below to view definitions.
Skill definition-Maintaining adherence to FDA guidelines and regulations to reduce the likelihood of foodborne diseases and promote public health.
Level 1 Behaviors
(General Familiarity)
Explains how the FDA codes help establish a fair and standard approach to food safety inspections and audits.
Level 2 Behaviors
(Light Experience)
Records internal audits and inspections to assist in assessing compliance with food safety regulations.
Level 3 Behaviors
(Moderate Experience)
Helps conduct risk assessments of our facility to determine potential contamination and safety hazards.
Level 4 Behaviors
(Extensive Experience)
Manages reviews and revision of our policies and procedures to ensure compliance with updated food codes.
Level 5 Behaviors
(Mastery)
Keeps updated on FDA regulations impacting food preparation standards.
Skill definition-Maintaining the desired level of quality during food handling and preparation to prevent defects, ensure safety, and meet customer expectations.
Level 1 Behaviors
(General Familiarity)
Identifies quality metrics for monitoring essential food data, such as temperature, humidity, and pH levels.
Level 2 Behaviors
(Light Experience)
Gathers test results from food analyses and inspections to help evaluate food quality, safety, and variations.
Level 3 Behaviors
(Moderate Experience)
Implements quality control measures to evaluate the quality of food products at various stages of production.
Level 4 Behaviors
(Extensive Experience)
Directs quality risk analyses to determine threats and critical quality points (CQPs) during food processing.
Level 5 Behaviors
(Mastery)
Leads the development of systems for documenting and tracking non-conformances to prevent recurrence.
Skill definition-Collecting, analyzing, and measuring satisfaction levels of customers to improve our business's service and products.
Level 1 Behaviors
(General Familiarity)
Explains the framework process used to monitor and ensure customer satisfaction.
Level 2 Behaviors
(Light Experience)
Collects customer feedback to support the analysis of customer satisfaction scores.
Level 3 Behaviors
(Moderate Experience)
Handles challenges and issues that affect high level customer satisfaction.
Level 4 Behaviors
(Extensive Experience)
Integrates customer service analytics to forecast customers' future needs and maximize satisfaction.
Level 5 Behaviors
(Mastery)
Establishes policies and procedures to align our core values with customer service goals.
Skill definition-Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Level 1 Behaviors
(General Familiarity)
Explains the principles of promotion and its importance to the marketing efforts.
Level 2 Behaviors
(Light Experience)
Logs schedules for promotions in target accounts.
Level 3 Behaviors
(Moderate Experience)
Helps senior management in developing promotional plans based on the product or service features.
Level 4 Behaviors
(Extensive Experience)
Leads the execution of promotional initiatives in accordance with the key metrics.
Level 5 Behaviors
(Mastery)
Develops effective and innovative strategies for project promotion.
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Documents best practices in planning and organizing work to address important tasks.
Level 2 Behaviors
(Light Experience)
Discusses the positive and negative outcomes of planning and organization in the workplace.
Level 3 Behaviors
(Moderate Experience)
Helps set up new practices to anticipate and address the needs of planning and organization initiatives.
Level 4 Behaviors
(Extensive Experience)
Facilitates the adoption of advanced tools to streamline the process of planning and organization.
Level 5 Behaviors
(Mastery)
Develops best practices in planning and organizing activities to improve organizational efficiency.
Skill definition-Ability to plan, execute, and adjust job duties to achieve business goals.
Level 1 Behaviors
(General Familiarity)
Illustrates the abilities and competencies necessary for coordination.
Level 2 Behaviors
(Light Experience)
Plans work schedules for a simple project.
Level 3 Behaviors
(Moderate Experience)
Creates contingency plans to mitigate emergencies and prepare for most circumstances.
Level 4 Behaviors
(Extensive Experience)
Develops working processes and detailed planning for a brand new project.
Level 5 Behaviors
(Mastery)
Establishes measures to assess progress against the plan.
There are 9 hard skills for Produce Manager, FDA Food Code Compliance, Food Quality Assurance, Retail Industry, etc.
2 general skills for Produce Manager, Customer Satisfaction, Promotion.
8 soft skills for Produce Manager, Planning and Organizing, Coordination, Judgment and Decision Making, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Produce Manager, he or she needs to be proficient in Planning and Organizing, be proficient in Coordination, and be proficient in Judgment and Decision Making.
