6 hard skills or competencies (industry competencies) for Software Quality Assurance Manager
Skill definition-Applying computer science and engineering principles, methods, and practices to design, develop, deploy, and maintain reliable software systems.
Level 1 Behaviors
(General Familiarity)
Describes the application of engineering principles and methods in software architecture design.
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Level 2 Behaviors
(Light Experience)
Gathers and compiles user requirements to support software design and development processes.
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Level 3 Behaviors
(Moderate Experience)
Performs system analyses to assess the functionality and interoperability of software products.
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Level 4 Behaviors
(Extensive Experience)
Establishes performance metrics to track the effectiveness of software engineering processes and procedures.
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Level 5 Behaviors
(Mastery)
Designs and executes innovative strategies to streamline software engineering processes.
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Skill definition-Checking and testing software throughout the development phase to ensure compliance with defined or standardized quality specifications.
Level 1 Behaviors
(General Familiarity)
Names several techniques for software quality assurance, including auditing and design inspection.
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Level 2 Behaviors
(Light Experience)
Selects and uses appropriate testing tools to assist with software bug detection before deployment.
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Level 3 Behaviors
(Moderate Experience)
Works collaboratively with the development team to correct software bugs and errors.
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Level 4 Behaviors
(Extensive Experience)
Sets up checkpoints to ensure regular quality inspection throughout the software development life cycle.
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Level 5 Behaviors
(Mastery)
Generates quality assurance plans to improve software quality while reducing development costs.
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4 general skills or competencies (Job family competencies) for Software Quality Assurance Manager
Skill definition-Using various testing tools and techniques to automate the process of validating the software functionality before releasing it to production.
Level 1 Behaviors
(General Familiarity)
Lists the essential functions and features of automation testing tools.
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Level 2 Behaviors
(Light Experience)
Supports the design and development of frameworks used in automated testing.
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Level 3 Behaviors
(Moderate Experience)
Reviews test cases and other testing artifacts to ensure software functionality.
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Level 4 Behaviors
(Extensive Experience)
Trains the team to implement automated testing best practices, solutions, and processes.
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Level 5 Behaviors
(Mastery)
Generates innovative strategies to automate testing cycles in various platforms.
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Skill definition-Designing and developing tests to determine if a part of a software system functions according to its pre-determined requirements or specifications.
Level 1 Behaviors
(General Familiarity)
Identifies and describes types of functional testing such as unit testing and integration testing.
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Level 2 Behaviors
(Light Experience)
Selects appropriate functional testing methods in analyzing use case scenarios.
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Level 3 Behaviors
(Moderate Experience)
Reviews test scenarios and test cases to ensure seamless delivery of functional testing.
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Level 4 Behaviors
(Extensive Experience)
Oversees the deployment of function testing for various applications in alignment with business requirements.
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Level 5 Behaviors
(Mastery)
Promotes the execution of functional testing strategies and methodologies to address business system needs.
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15 soft skills or competencies (core competencies) for Software Quality Assurance Manager
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the importance of budget reporting and forecasting in our workplace.
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Level 2 Behaviors
(Light Experience)
Supplies supporting information and justification for major line items.
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Level 3 Behaviors
(Moderate Experience)
Utilizes software tools and applications to forecast our annual budget accurately.
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Level 4 Behaviors
(Extensive Experience)
Provides in-depth training to our entire organization about the zero based budgeting methodology.
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Level 5 Behaviors
(Mastery)
Introduces technologies, policies, and programs for more effective budget management.
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Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools in workplace planning and organization.
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Level 2 Behaviors
(Light Experience)
Works with specific tools in prioritizing and allocating resources to ensure task accuracy.
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Level 3 Behaviors
(Moderate Experience)
Prepares schedules to plan, organize, and complete priorities promptly.
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Level 4 Behaviors
(Extensive Experience)
Sets short- and long-term objectives to organize team workload and improve efficiency.
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Level 5 Behaviors
(Mastery)
Leads the development of new techniques and strategies to drive effective planning and organization.
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Summary of Software Quality Assurance Manager skills and competencies
There are 6 hard skills for Software Quality Assurance Manager, Software Engineering, Software Quality Assurance, User Acceptance Testing (UAT), etc.
4 general skills for Software Quality Assurance Manager, Automated Testing, Functional Testing, Software Development Life Cycle, etc.
15 soft skills for Software Quality Assurance Manager, Budgeting, Planning and Organizing, Goal Setting, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Software Quality Assurance Manager, he or she needs to be proficient in Budgeting, be skilled in Planning and Organizing, and be skilled in Goal Setting.