Skills & Competencies for Software Quality Assurance Manager

Software Quality Assurance Manager job profile

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JOB SUMMARY for Software Quality Assurance Manager

Manages a software quality assurance team.

JOB RESPONSIBILITIES for Software Quality Assurance Manager

Selects and utilizes tools and methodologies to ensure that software tests identify defects and comply with quality standards. Evaluates test results against expected results, implements improvements to process and recommends alternative testing as needed. Drafts, revises and approves test plans and scripts.

Software Quality Assurance Manager SALARY RANGE

BASE 50%
$149,046
TOTAL 50%
$162,880
Job Level
M02
Job Code
IT10000530
Education/Degree
Bachelor's Degree
Reports To
Manager

Software Quality Assurance Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Software Quality Assurance Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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6 hard skills or competencies (industry competencies) for Software Quality Assurance Manager

1 Industry Competency – Software Engineering
Proficiency Level -2
Skill definition-Applying computer science and engineering principles, methods, and practices to design, develop, deploy, and maintain reliable software systems.
Level 1 Behaviors
(General Familiarity)
Explains the importance of using suitable programming languages and platforms in software engineering.
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Level 2 Behaviors
(Light Experience)
Prepares engineering documentation to ensure software adheres to user expectations.
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Level 3 Behaviors
(Moderate Experience)
Utilizes version control systems (VCS) to track and manage changes in software codes.
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Level 4 Behaviors
(Extensive Experience)
Evaluates and modifies existing development processes to optimize software production and reduce errors.
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Level 5 Behaviors
(Mastery)
Develops optimization strategies to improve software product quality and usability.
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2 Industry Competency – Software Quality Assurance
Proficiency Level -3
Skill definition-Checking and testing software throughout the development phase to ensure compliance with defined or standardized quality specifications.
Level 1 Behaviors
(General Familiarity)
Identifies the most effective method in conducting software quality assurance (SQA).
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Level 2 Behaviors
(Light Experience)
Records software quality assurance activities and prepares audit reports.
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Level 3 Behaviors
(Moderate Experience)
Tracks quality assurance metrics to ensure the software adheres to testing standards and procedures.
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Level 4 Behaviors
(Extensive Experience)
Researches new testing processes to ensure continuous software quality improvement.
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Level 5 Behaviors
(Mastery)
Establishes and implements SQA standards to ensure the release of consistent quality software products.
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3 Software Quality Assurance Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Software Quality Assurance Manager
Proficiency Level - 4
5 Competency for - Software Quality Assurance Manager
Proficiency Level - 5

4 general skills or competencies (Job family competencies) for Software Quality Assurance Manager

1 Job Family Competencies – Automated Testing
Proficiency Level -3
Skill definition-Using various testing tools and techniques to automate the process of validating the software functionality before releasing it to production.
Level 1 Behaviors
(General Familiarity)
Explains the importance of automated testing in the software development process.
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Level 2 Behaviors
(Light Experience)
Selects and uses specific tools to test the small units of application codes.
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Level 3 Behaviors
(Moderate Experience)
Leverages testing scripts to examine software performance and scalability.
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Level 4 Behaviors
(Extensive Experience)
Reviews organizational requirements to improve detailed test plans and scripts for automated testing.
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Level 5 Behaviors
(Mastery)
Develops automated scripts to test software quality and functionality.
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2 Job Family Competencies – Functional Testing
Proficiency Level -3
Skill definition-Designing and developing tests to determine if a part of a software system functions according to its pre-determined requirements or specifications.
Level 1 Behaviors
(General Familiarity)
Documents the best practices to consider in functional testing.
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Level 2 Behaviors
(Light Experience)
Reports and documents the defects found during functional testing to resolve issues.
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Level 3 Behaviors
(Moderate Experience)
Prepares schedules and plans to implement functional testing activities.
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Level 4 Behaviors
(Extensive Experience)
Monitors and oversees data backup and system recovery processes for functional testing compliance.
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Level 5 Behaviors
(Mastery)
Leads the development and automation of test scenarios to ensure full functionality of software systems.
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3 Software Quality Assurance Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Software Quality Assurance Manager
Proficiency Level - 4
5 Competency for - Software Quality Assurance Manager
Proficiency Level - 5

15 soft skills or competencies (core competencies) for Software Quality Assurance Manager

1 Core Competencies – Budgeting
Proficiency Level -2
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the different purposes and uses of our organization's budgets.
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Level 2 Behaviors
(Light Experience)
Produces budget reports showing planned vs. actual variances highlighted and explained.
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Level 3 Behaviors
(Moderate Experience)
Reviews and helps approve major budget adjustments to negotiate and reconcile line variances.
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Level 4 Behaviors
(Extensive Experience)
Monitors budgeting processes to ensure adherence to our organization's financial practices and standards.
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Level 5 Behaviors
(Mastery)
Forecasts asset needs to leverage available inventory and data compilation for annual budgeting.
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2 Core Competencies – Planning and Organizing
Proficiency Level -3
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Explains the importance of planning and organization in building a good working environment.
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Level 2 Behaviors
(Light Experience)
Identifies key implications of ineffective planning and organization that affects decision-making.
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Level 3 Behaviors
(Moderate Experience)
Leverages key performance indicators to measure progress completion against performance metrics.
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Level 4 Behaviors
(Extensive Experience)
Manages the planning and sequencing of activities to create well-planned schedules and achieve goals on time.
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Level 5 Behaviors
(Mastery)
Establishes standards for planning and organization processes to align efforts with business goals.
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3 Software Quality Assurance Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Software Quality Assurance Manager
Proficiency Level - 4
5 Competency for - Software Quality Assurance Manager
Proficiency Level - 5

Summary of Software Quality Assurance Manager skills and competencies

There are 6 hard skills for Software Quality Assurance Manager, Software Engineering, Software Quality Assurance, User Acceptance Testing (UAT), etc.
4 general skills for Software Quality Assurance Manager, Automated Testing, Functional Testing, Software Development Life Cycle, etc.
15 soft skills for Software Quality Assurance Manager, Budgeting, Planning and Organizing, Goal Setting, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Software Quality Assurance Manager, he or she needs to be proficient in Budgeting, be skilled in Planning and Organizing, and be skilled in Goal Setting.

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