CUSTOMER STORY

From 2–5 Hours of Manual Research to Market-Backed Pay Decisions in Under One Hour: Felician Services Stays Competitive with Salary.com

Felician Services HR leader reviewing compensation data

INDUSTRY

Research & Development

COMPANY SIZE

Midsize

CATEGORY

Compensation Management & Market Data

THE CHALLENGE

Manual Compensation Processes and Limited Market Visibility

When Tammy implemented Salary.com in 2023, compensation at Felician Services was fully manual. As a one-person HR team, she spent 2–5 hours pricing each role using multiple sources, making it difficult to keep up with new roles and limiting confidence in data accuracy.

THE SOLUTION

Combining Trusted Benchmarks with Real-Time Market Signals

Felician Services implemented CompAnalyst Market Data to establish a trusted foundation of HR-reported benchmarks. As new and evolving roles emerged, Tammy added SalaryIQ for real-time market signals based on active job postings. Together, CompAnalyst Market Data and SalaryIQ provide a reliable market baseline and a current view of pay trends — enabling confident pricing of new and hard-to-match roles.

THE RESULT

Faster Research and Stronger Executive Alignment

With CompAnalyst Market Data and SalaryIQ, research time dropped from 2–5 hours per job to under one hour, with market data now central to salary evaluations and promotions. Felician Services replaced manual research with validated benchmarks and real-time data, making executive discussions more transparent and easier to support.

“What I found with SalaryIQ is that you actually see other organizations and what they're pricing. That makes you so much more competitive when it comes to valuing a job and knowing what your competition is like out there”

— Tammy Tsonis, HR Director | Felician Services, Inc.

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