Provides multi-faceted administrative support and assistance to ensure effective use of an executive’s time and productive interactions with staff and the public.
Handles a wide range of administrative and support tasks and independently initiates and implements processes to manage projects, information, and people. Manages the executive’s schedule, meeting preparations, follow-up tasks, and complex travel arrangements. Conducts research and information gathering on behalf of the executive and prepares summaries and reports. Develops positive and strategic relationships at all levels of the organization. Uses discretion, judgment, and knowledge of the organization to facilitate the executive's activities and maintain confidentiality. May be responsible for directing and deploying support staff or other resources.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Executive Assistant V skill and competencie below to view definitions.
Skill definition-Applying calendaring software to arrange, manage and maintain calendar in your office.
Level 1 Behaviors
(General Familiarity)
Cites examples of practices on how to organize appointments and prioritize to-do lists in the calendar software.
Level 2 Behaviors
(Light Experience)
Assists in setting weekly and monthly goals to create a priority matrix.
Level 3 Behaviors
(Moderate Experience)
Demonstrates efficiency in managing time effectively and navigating online calendaring.
Level 4 Behaviors
(Extensive Experience)
Facilitates the training of advanced features with calendaring software.
Level 5 Behaviors
(Mastery)
Establishes a standard process for the use of calendaring software.
Skill definition-Evaluating and identifying a telephone call and deciding how or whether to answer it.
Level 1 Behaviors
(General Familiarity)
Describes the processes involved in caller identification, call routing, remote call forwarding, and call blocking.
Level 2 Behaviors
(Light Experience)
Listens to the messages being recorded or voice mail and responds accordingly via phone call.
Level 3 Behaviors
(Moderate Experience)
Maintains the log of all call information in your organization's database.
Level 4 Behaviors
(Extensive Experience)
Oversees all call logs and recordings to ensure that staff is adhering to the best practices.
Level 5 Behaviors
(Mastery)
Establishes methods to screen nuisance callers, survey companies, or telemarketers.
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Explains our business's mission, vision, strategies, and goals.
Level 2 Behaviors
(Light Experience)
Explains our organization's code of conduct and values to new staff.
Level 3 Behaviors
(Moderate Experience)
Makes effective use of our organization's unofficial structure and back channels.
Level 4 Behaviors
(Extensive Experience)
Emphasizes knowledge of our organization to others to improve job functions.
Level 5 Behaviors
(Mastery)
Leads the evaluation and improvement of our organization's performance.
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
Level 2 Behaviors
(Light Experience)
Processes limited amounts of detailed information with reasonable accuracy.
Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accuracy of data and details.
Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
There are 0 hard skills for Executive Assistant V.
12 general skills for Executive Assistant V, Calendaring, Call Screening, Computer Literacy, etc.
12 soft skills for Executive Assistant V, Knowledge of Organization, Attention to Detail, Confidentiality, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as an Executive Assistant V, he or she needs to be skilled in Knowledge of Organization, be skilled in Attention to Detail, and be skilled in Confidentiality.
