Supervises high-volume copying, printing, and finishing operations.
Monitors production processes to fulfill jobs for document duplication, printing, finishing, binding, lamination, and other processes. Inspects the set up required for each job for accuracy. Assists with troubleshooting and resolution of any equipment problems or malfunctions. Performs quality checks on work in process and finished jobs to avoid errors or waste. Trains operators on standard procedures for machine set-up, operation, maintenance, completed job preparation, and work order tracking.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Printing Services Supervisor skill and competencie below to view definitions.
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and best practices for equipment maintenance.
Level 2 Behaviors
(Light Experience)
Assists in installing equipment and identifying and repairing equipment failures.
Level 3 Behaviors
(Moderate Experience)
Coordinates equipment maintenance, repair, and safety programs for our organization.
Level 4 Behaviors
(Extensive Experience)
Facilitates maintenance activities to minimize equipment downtime.
Level 5 Behaviors
(Mastery)
Establishes a regularly scheduled maintenance program for all equipment.
Skill definition-Checking the health and performance of equipment to conduct necessary repairs, minimize unplanned downtime, and eliminate any malfunctions.
Level 1 Behaviors
(General Familiarity)
Describes the schematics of electrical diagnostic equipment.
Level 2 Behaviors
(Light Experience)
Documents clear detailed notes for diagnostics and repairs conducted on equipment.
Level 3 Behaviors
(Moderate Experience)
Evaluates equipment diagnostics test results to measure the voltage produced by electronic components.
Level 4 Behaviors
(Extensive Experience)
Facilitates training to improve staff's performance and efficiency in conducting equipment diagnostics and repair.
Level 5 Behaviors
(Mastery)
Establishes protocols in conducting equipment diagnostics and reliability tests.
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Explains how to install and uninstall operating systems and office suites.
Level 2 Behaviors
(Light Experience)
Deals with saving, locating, and retrieving files in various computer directories.
Level 3 Behaviors
(Moderate Experience)
Maintains the important complex office-based programs.
Level 4 Behaviors
(Extensive Experience)
Evaluates software products' compliance with industry standards to ensure the absence of any issues.
Level 5 Behaviors
(Mastery)
Designs the appearance, navigation, and content organization of a website.
Skill definition-Converting paper documents into digital images through a scanning process or an electronic transfer process via an application.
Level 1 Behaviors
(General Familiarity)
Describes the workflow design of the document imaging process.
Level 2 Behaviors
(Light Experience)
Conducts basic document reviews by scanning and imaging documents.
Level 3 Behaviors
(Moderate Experience)
Checks the quality of original documents to prepare files for imaging according to company procedures.
Level 4 Behaviors
(Extensive Experience)
Develops codes for document imaging to provide faster retrieval of information in software programs.
Level 5 Behaviors
(Mastery)
Creates best practices in document imaging to reduce the storage of documents.
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Compiles a list of all the traits of effective planning to help finish the assigned tasks.
Level 2 Behaviors
(Light Experience)
Classifies assigned tasks based on the level of importance to ensure organized workload completion.
Level 3 Behaviors
(Moderate Experience)
Defines and translates objectives into specific plans to ensure understanding of organizational goals.
Level 4 Behaviors
(Extensive Experience)
Delivers training sessions to foster and maximize solid planning and organization capabilities.
Level 5 Behaviors
(Mastery)
Champions the adoption of business intelligence systems to achieve planning and organization goals.
Skill definition-Ability to encourage, motivate, and guide individuals or teams to further enhance their performance.
Level 1 Behaviors
(General Familiarity)
Compiles a list of all the plans and goals of the coaching process.
Level 2 Behaviors
(Light Experience)
Helps to create and implement skill development opportunities.
Level 3 Behaviors
(Moderate Experience)
Coaches one or several individuals or teams on a specific competency or subject area.
Level 4 Behaviors
(Extensive Experience)
Diagnoses team performance and develops a plan aimed at improving skillsets.
Level 5 Behaviors
(Mastery)
Designs coaching methods and related technologies that are beneficial to help in talent development.
There are 2 hard skills for Printing Services Supervisor, Equipment Maintenance, Equipment Diagnostics.
5 general skills for Printing Services Supervisor, Computer Literacy, Document Imaging, Document Processing, etc.
7 soft skills for Printing Services Supervisor, Planning and Organizing, Coaching Others, Team Management and Team Building, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Printing Services Supervisor, he or she needs to be skilled in Planning and Organizing, be skilled in Coaching Others, and be skilled in Team Management and Team Building.
