Develops, prepares, and maintains functional, configuration, and user interface documentation for computer software and hardware products.
Produces foundational manuals, release notes, user documentation, and online instructional content. Documents enhancements or changes to a product or process using a standardized style and structure. Researches, reviews, and collects all related technical information to be reflected in the documentation. Uses a variety of editing, content management, diagramming, screen capture, and other documentation tools.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each System Documentation Specialist I skill and competencie below to view definitions.
Skill definition-Capturing, tracking, storing, and retrieving digital information to organize files, improve accuracy, and provide easy access to documents.
Level 1 Behaviors
(General Familiarity)
Explains the procedures and best practices related to document management functions.
Level 2 Behaviors
(Light Experience)
Supports implementation of process changes on document management to ensure smooth file organization.
Level 3 Behaviors
(Moderate Experience)
Reviews and finalizes all document change requests by the appropriate department on time.
Level 4 Behaviors
(Extensive Experience)
Provides effective document management following relevant policies and procedures.
Level 5 Behaviors
(Mastery)
Leads the development of a document lifecycle to ensure compliance and reduce errors.
Skill definition-Reviewing and examining text to make the content error-free and communicate the correct message to the target audience.
Level 1 Behaviors
(General Familiarity)
Compiles a list proofreading activities to be documented on the appropriate checklist.
Level 2 Behaviors
(Light Experience)
Applies appropriate grammar check tools in conducting proofreading.
Level 3 Behaviors
(Moderate Experience)
Checks formatting standards and proofreading documents to ensure consistency.
Level 4 Behaviors
(Extensive Experience)
Demonstrates proficiency in writing, grammar, and proofreading to identify omissions and errors.
Level 5 Behaviors
(Mastery)
Builds training in proofreading and editing strategies to handle grammar issues.
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Cites examples of methods used to collect and compile information.
Level 2 Behaviors
(Light Experience)
Applies techniques and tools to gather, organize, and archive pertinent information.
Level 3 Behaviors
(Moderate Experience)
Analyzes employees' feedback to determine necessary changes to be implemented within our business.
Level 4 Behaviors
(Extensive Experience)
Implements strategies to streamline the data collection process.
Level 5 Behaviors
(Mastery)
Champions the adoption of advanced tools and methods to simplify the information-gathering process.
Skill definition-Demonstrating thorough knowledge of the industry's value chain, business, issues, trends, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Cites critical statistics regarding the industry's size and influence.
Level 2 Behaviors
(Light Experience)
Compares the operations of own department and function to the industry best practices.
Level 3 Behaviors
(Moderate Experience)
Communicates industry and market trends affecting business operations to internal stakeholders.
Level 4 Behaviors
(Extensive Experience)
Anticipates client needs using business and industry expertise to maximize competitive advantage.
Level 5 Behaviors
(Mastery)
Contributes to industry association white papers, standards, and regulations.
There are 0 hard skills for System Documentation Specialist I.
5 general skills for System Documentation Specialist I, Document Management, Proofreading, Content Management, etc.
8 soft skills for System Documentation Specialist I, Gathering Information, Industry Knowledge, Attention to Detail, etc.
While the list totals 13 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a System Documentation Specialist I, he or she needs to be proficient in Gathering Information, be proficient in Industry Knowledge, and be proficient in Attention to Detail.
