Leads the design and delivery of technical training programs.
Determines training objectives by conducting analysis of overall needs and specific skill or knowledge gaps. Manages the development of training programs and materials including outlines, text, handouts, hands on exercises, and training evaluations. Establishes processes to monitor results and collect feedback on training instructors to determine effectiveness and identify areas for improvement. Assesses and manages any contractors utilized to deliver specialized training. May manage IT, product, or equipment training depending on the industry and setting.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Technical Training Manager skill and competencie below to view definitions.
Skill definition-Planning, organizing, and designing learning strategies and processes to create a holistic learning environment and achieve educational goals.
Level 1 Behaviors
(General Familiarity)
Cites the best practices in curriculum design to meet our organization's objectives and outcomes.
Level 2 Behaviors
(Light Experience)
Applies instructional systems approach to curriculum design, re-design, and development.
Level 3 Behaviors
(Moderate Experience)
Audits the content of our curriculum to evaluate the effectiveness for a specific audience.
Level 4 Behaviors
(Extensive Experience)
Delivers training programs and conferences about instructional materials and new teaching methods.
Level 5 Behaviors
(Mastery)
Advocates new applications of advanced tools to improve productivity in developing curriculums.
Skill definition-Developing and promoting acquaintance, empowerment, and integration of each unique individual to create a productive and safe working environment.
Level 1 Behaviors
(General Familiarity)
Explains the importance of diversity and inclusion in fostering an open work environment.
Level 2 Behaviors
(Light Experience)
Collects data to support the development of strategies for diversity and inclusion initiatives.
Level 3 Behaviors
(Moderate Experience)
Implements the best practices in diversity and inclusion to prevent workplace barriers.
Level 4 Behaviors
(Extensive Experience)
Facilitates the development of diversity and inclusion programs to ensure inclusive environments.
Level 5 Behaviors
(Mastery)
Designs diversity and inclusion strategies to establish a sense of belonging in the workplace.
Skill definition-Ability to design a group process, elicit contributions from group members, stimulate a focused group discussion, and achieve a desired outcome.
Level 1 Behaviors
(General Familiarity)
Describes similarities and differences between the role of facilitator and role of meeting chairperson.
Level 2 Behaviors
(Light Experience)
Documents different techniques in applying facilitation to help encourage thinking and participation.
Level 3 Behaviors
(Moderate Experience)
Maintains group's focus on established scope and goals.
Level 4 Behaviors
(Extensive Experience)
Drafts programs that enable open dialogues for groups and teams in the workplace.
Level 5 Behaviors
(Mastery)
Deals effectively with ambiguity, resistance, and resignation in a group setting.
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Documents best practices in planning and organizing work to address important tasks.
Level 2 Behaviors
(Light Experience)
Discusses the positive and negative outcomes of planning and organization in the workplace.
Level 3 Behaviors
(Moderate Experience)
Helps set up new practices to anticipate and address the needs of planning and organization initiatives.
Level 4 Behaviors
(Extensive Experience)
Facilitates the adoption of advanced tools to streamline the process of planning and organization.
Level 5 Behaviors
(Mastery)
Develops best practices in planning and organizing activities to improve organizational efficiency.
There are 0 hard skills for Technical Training Manager.
9 general skills for Technical Training Manager, Curriculum Design, Diversity and Inclusion, Leadership Development, etc.
11 soft skills for Technical Training Manager, Facilitation, Planning and Organizing, Project Management, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Technical Training Manager, he or she needs to be an expert in Facilitation, be skilled in Planning and Organizing, and be skilled in Project Management.
