Directs the implementation and administration of information systems and equipment in accordance with organizational policies and goals.
Develops internal procedures and guidelines to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks. Analyzes high-level business needs and researches new technologies to identify and select IT hardware and software products to support internal business processes. Evaluates methodologies, processes, and specifications of an organization’s IT systems to develop an IT strategy and roadmap and ensure computer equipment, hardware, and software operate in alignment with organizational needs and standards. Plans and designs an organization's network infrastructure including LANs, WANs, and wireless networks and monitors network performance. Oversees IT projects through their entire lifecycle to ensure completion is on-time and within budget and provides technical guidance to resolve complex issues.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Information Technology Director skill and competencie below to view definitions.
Skill definition-Developing and executing innovative plans to ensure interoperability of business systems in the event of an emergency.
Level 1 Behaviors
(General Familiarity)
Describes the modern business continuity concepts and best practices.
Level 2 Behaviors
(Light Experience)
Documents used processes in developing business continuity plans.
Level 3 Behaviors
(Moderate Experience)
Maintains appropriate fail-over systems to continue business operations during disruptive events.
Level 4 Behaviors
(Extensive Experience)
Leverages metrics to monitor the performance of business continuity programs.
Level 5 Behaviors
(Mastery)
Develops recovery processes that align with the company’s business continuity strategies.
Skill definition-Insight into the application of this set of best practices for delivering and managing efficient IT support services.
Level 1 Behaviors
(General Familiarity)
Follows Information Technology Infrastructure Library (ITIL) guidelines and standards.
Level 2 Behaviors
(Light Experience)
Records project data to evaluate IT service enhancements.
Level 3 Behaviors
(Moderate Experience)
Performs numerous activities across the entire spectrum of the ITIL reference model.
Level 4 Behaviors
(Extensive Experience)
Recommends techniques to enhance and define ITIL best practices.
Level 5 Behaviors
(Mastery)
Keeps abreast with current technologies and ITIL services to ensure competitiveness.
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Explains our key business strategies and priorities.
Level 2 Behaviors
(Light Experience)
Reports and communicates market and competitor status regularly to the management team.
Level 3 Behaviors
(Moderate Experience)
Evaluates supply chain efficiency with an eye toward improving shortcomings.
Level 4 Behaviors
(Extensive Experience)
Leverages the latest technologies and tools that enhance business analytics.
Level 5 Behaviors
(Mastery)
Designs and implements feedback loops to identify and promptly address business problems.
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Describes the procedures for capital and expense allocation and budgeting.
Level 2 Behaviors
(Light Experience)
Gathers financial data to help support management in budgeting analysis and forecasting.
Level 3 Behaviors
(Moderate Experience)
Prepares and reviews the annual budgeting process to ensure effective and efficient budgeting.
Level 4 Behaviors
(Extensive Experience)
Evaluates past decisions on budgetary considerations to improve the budgeting process.
Level 5 Behaviors
(Mastery)
Establishes operating procedures to guide the consistency and repeatability of our budgeting processes.
There are 0 hard skills for Information Technology Director.
11 general skills for Information Technology Director, Business Continuity, Information Technology Infrastructure Library (ITIL), IT Audit, etc.
12 soft skills for Information Technology Director, Business Acumen, Budgeting, Planning and Organizing, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as an Information Technology Director, he or she needs to be skilled in Business Acumen, be skilled in Budgeting, and be skilled in Planning and Organizing.
