Creates and maintains SharePoint environments and systems.
Assists in the design, planning, and execution of SharePoint system design changes, updates, and other initiatives. Supports and trains SharePoint users. Assesses and resolves performance problems. Updates sites, manages permissions, and performs other support activities. Prepares and maintains related technical reports and documentation.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each SharePoint Administrator skill and competencie below to view definitions.
Skill definition-Creating and utilizing interactive guidance and learning methods to help users gain a full understanding of products and services.
Level 1 Behaviors
(General Familiarity)
Describes the possible outcomes of providing effective training to end-users.
Level 2 Behaviors
(Light Experience)
Assists with end-user training to understand required features and functions of future technologies.
Level 3 Behaviors
(Moderate Experience)
Aligns training approach with end-user needs to meet service expectations.
Level 4 Behaviors
(Extensive Experience)
Creates training materials for end-users to optimize the value derived from applications.
Level 5 Behaviors
(Mastery)
Champions activities to empower end-users to maximize performance for specific roles.
Skill definition-Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
Level 1 Behaviors
(General Familiarity)
Describes the difference between the three levels of technical support.
Level 2 Behaviors
(Light Experience)
Follows standard procedures in providing technical support and escalations.
Level 3 Behaviors
(Moderate Experience)
Delivers tier II support services to resolve and diagnose complex technical problems.
Level 4 Behaviors
(Extensive Experience)
Facilitates training to employees on the development and delivery of standard technical assistance.
Level 5 Behaviors
(Mastery)
Creates a monitoring system to evaluate technical support metrics and maximize customer support.
Skill definition-The process of identifying, using, sharing, and maintaining an organization's intellectual assets, best practices, product innovations, etc. to improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Discusses the benefits and importance of knowledge management in driving organizational performance.
Level 2 Behaviors
(Light Experience)
Collects and prepares data for transformation into information used for knowledge capture.
Level 3 Behaviors
(Moderate Experience)
Collaborates with different teams to identify useful information for knowledge capture.
Level 4 Behaviors
(Extensive Experience)
Creates a quality review process for the knowledge content to ensure the accuracy of the knowledge database.
Level 5 Behaviors
(Mastery)
Establishes metrics to track and evaluate the effectiveness of the knowledge management initiatives.
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Explains why attention to detail plays an important role in own function or unit.
Level 2 Behaviors
(Light Experience)
Performs assigned responsibilities according to standard procedures and standards.
Level 3 Behaviors
(Moderate Experience)
Implements a variety of cross-checking approaches and mechanisms.
Level 4 Behaviors
(Extensive Experience)
Demonstrates expertise in quality assurance tools, techniques, and standards.
Level 5 Behaviors
(Mastery)
Designs techniques for measuring the cost and impact of errors.
There are 0 hard skills for SharePoint Administrator.
10 general skills for SharePoint Administrator, End-User Training, Technical Support, Content Management, etc.
6 soft skills for SharePoint Administrator, Knowledge Management, Attention to Detail, Time Management, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a SharePoint Administrator, he or she needs to be proficient in Knowledge Management, be skilled in Attention to Detail, and be proficient in Time Management.
